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Unity Ads is Crashing my Build

Discussion in 'Unity Ads & User Acquisition' started by ajones94, Nov 22, 2017.

  1. ajones94

    ajones94

    Joined:
    Jan 28, 2014
    Posts:
    13
    I am currently running 5.3.2 and every time I enable ads and test my game using my android device, the game crashes. I disable ads and everything runs fine. I used the example code that Unity provides for ads, and just tweaked the parameters to fit my game. What can I do to fix this issue? The game runs fine on my PC, and I get the message
    "UnityAdsEditor: Initialize(1614782, True); UnityEditor.Advertisements.UnityAdsEditor:EditorOnLoad()". What am I doing wrong? Please help.
     
  2. rasmus-unity

    rasmus-unity

    Moderator

    Joined:
    Aug 15, 2014
    Posts:
    1,312
    Hi, thanks for reporting.

    Nothing I have heard of earlier, and hard to imagine you could have done anything wrong in your integration that could cause this.

    Does this happen on multiple devices, or just one? Also can you share device log, using "adb logcat" from command line, either here or send it to us at unityads-support@unity3d.com ?

    Thanks,
    Rasmus
     
  3. ajones94

    ajones94

    Joined:
    Jan 28, 2014
    Posts:
    13
    This is what I got from the device log, no offense but I really do not know what I am looking at or even for. I have only tried it on one device, it's a Samsung Galaxy S6, with Android 7.0 on it


    11-22 18:31:09.622 3732 4457 D ConnectivityService: filterNetworkStateForUid()
    uid: 10247 networkInfo: [type: WIFI[] - WIFI, state: CONNECTED/CONNECTED, reaso
    n: (unspecified), extra: "F958C4", failover: false, available: true, roaming: fa
    lse, metered: false]
    11-22 18:31:09.622 4450 4450 I oneconnect[1.6.03-45_2]: QcManager.mReceiver -
    CONNECTIVITY_ACTION - activeNetwork: WIFI: true
    11-22 18:31:09.623 4450 4450 D oneconnect[1.6.03-45_2]: QcManager.mReceiver -
    com.samsung.android.oneconnect.action.VD_DEVICE_CHANGED, (NearbyScan:true && Has
    VdDevice :false), NeedNearbyScan:false
    11-22 18:31:09.623 4450 4450 V oneconnect[1.6.03-45_2]: PreDiscoveryHelper.sto
    pScanForNearby - --
    11-22 18:31:09.629 4450 4450 D oneconnect[1.6.03-45_2]: SepBleHelper.stopScan
    - [force]false || ([!needScanQcBg]true && [!needScanNearby]true)
    11-22 18:31:09.629 4450 4450 E oneconnect[1.6.03-45_2]: SepBleHelper.stopScan
    - mBtAdapter is null or LE is not ON state
    11-22 18:31:09.634 4450 4450 D oneconnect[1.6.03-45_2]: SepBleHelper.startScan
    - [needScanQcBg]false || [needScanQcFG]false || [needScanCentral]false || [need
    ScanNearby]false
    11-22 18:31:09.634 4450 4450 E oneconnect[1.6.03-45_2]: SepBleHelper.startScan
    - not startLeScan(), lowerPeriphService()
    11-22 18:31:09.635 4450 4450 D oneconnect[1.6.03-45_2]: PreDiscoveryHelper.rem
    oveAllDiscoveredDevice -
    11-22 18:31:09.636 4450 4450 W oneconnect[1.6.03-45_2]: QcManager.sendStopServ
    iceIntent -
    11-22 18:31:09.643 4450 4450 V oneconnect[1.6.03-45_2]: SepBoardManager.update
    Board -
    11-22 18:31:09.643 3732 6714 D ConnectivityService: filterNetworkStateForUid()
    uid: 10247 networkInfo: [type: WIFI[] - WIFI, state: CONNECTED/CONNECTED, reaso
    n: (unspecified), extra: "F958C4", failover: false, available: true, roaming: fa
    lse, metered: false]
    11-22 18:31:09.644 4450 4450 V oneconnect[1.6.03-45_2]: AudioPathManager.isCha
    ngeable - false
    11-22 18:31:09.645 3732 5999 V WifiDisplayAdapter: getWifiDisplayStatusLocked:
    result=WifiDisplayStatus{featureState=2, scanState=0, activeDisplayState=0, act
    iveDisplay=null, displays=[], sessionInfo=WifiDisplaySessionInfo: Client/Owner:
    Client GroupId: Passphrase: SessionId: 0 IP Address: , connectedState=-1, netw
    orkQoS=0}
    11-22 18:31:09.645 4450 4450 D oneconnect[1.6.03-45_2]: WfdUtil.isWfdConnected
    - >> false
    11-22 18:31:09.645 4450 4450 V oneconnect[1.6.03-45_2]: SepBoardManager.isNoDr
    awBoard -
    11-22 18:31:09.645 4450 4450 I oneconnect[1.6.03-45_2]: SepBoardManager.termin
    ateBoard -
    11-22 18:31:09.645 4450 4450 D oneconnect[1.6.03-45_2]: FeatureUtil.isDexMode
    - false
    11-22 18:31:09.646 4450 4450 V oneconnect[1.6.03-45_2]: SepBoardManager.termin
    ateBoard - update RemoteView : type: null Board
    11-22 18:31:09.648 4608 4608 D QSQuickConnectView: onReceive com.android.syste
    mui.update_qs_remote_views
    11-22 18:31:09.648 4608 4608 D QSQuickConnectView: collapsed =null, expanded
    =null
    11-22 18:31:09.653 4450 4450 I oneconnect[1.6.03-45_2]: SepP2pHelper.requestGr
    oupInfo - onGroupInfoAvailable- null
    11-22 18:31:09.653 4450 4450 I oneconnect[1.6.03-45_2]: SepP2pHelper.requestGr
    oupInfo - onGroupInfoAvailable- null
    11-22 18:31:09.659 4450 4450 V oneconnect[1.6.03-45_2]: QcService.onStartComma
    nd - com.samsung.android.oneconnect.action.STOP_SERVICE
    11-22 18:31:09.659 4450 4450 D oneconnect[1.6.03-45_2]: QcService.onStartComma
    nd - service Will_stop - KEEP_ALIVE_TIME
    11-22 18:31:09.719 4450 4450 V oneconnect[1.6.03-45_2]: AudioPathManager.handl
    eMessage - MSG_REQ_UPDATE_ALL
    11-22 18:31:09.721 3732 6712 I AudioService: Quick sound path is available wit
    h bit mask ==> 0x5bffffff
    11-22 18:31:09.722 4450 4450 V oneconnect[1.6.03-45_2]: AudioPath.setIsWiredOn
    - false
    11-22 18:31:09.723 3189 3776 D APM_AudioPolicyManager: getDevicesForStream, st
    reamType=3
    11-22 18:31:09.724 4450 4450 D oneconnect[1.6.03-45_2]: AudioPathManager.updat
    eList - Active(deviceId:2 ,infoType:2 ,a2dp active addr:[]) Stream(3) mask(5bfff
    fff) isDualPlayMode(false)
    11-22 18:31:09.724 4450 4450 D oneconnect[1.6.03-45_2]: AudioPathManager.updat
    eList - +++++++++++++++++++++++++++
    11-22 18:31:09.724 3189 14984 I hash_map_utils: key: 'multisound_pinappname' va
    lue: '2'
    11-22 18:31:09.725 4450 4450 D oneconnect[1.6.03-45_2]: AudioPathManager.o -
    - ($)
    11-22 18:31:09.725 3189 10875 I hash_map_utils: key: 'multisound_pinappname' va
    lue: '1'
    11-22 18:31:09.725 4450 4450 D oneconnect[1.6.03-45_2]: AudioPathManager.x -
    - ($)
    11-22 18:31:09.725 4450 4450 D oneconnect[1.6.03-45_2]: AudioPathManager.updat
    eList - +++++++++++++++++++++++++++
    11-22 18:31:09.725 4450 4450 V oneconnect[1.6.03-45_2]: AudioPathManager.handl
    eMessage - call onUpdated
    11-22 18:31:09.725 4450 4450 V oneconnect[1.6.03-45_2]: AudioPathManager.isCha
    ngeable - false
    11-22 18:31:09.725 4450 4450 I oneconnect[1.6.03-45_2]: SepBoardManager.mAudio
    PathManager.onUpdated - false
    11-22 18:31:09.744 4450 4450 D oneconnect[1.6.03-45_2]: WfdUtil.isDLNADeviceCo
    nnected - dlna : false
    11-22 18:31:09.744 4450 4450 D oneconnect[1.6.03-45_2]: q.addConnectedDLNADevi
    ce - DLNA device is disconnected
    11-22 18:31:09.750 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:09.751 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{859b82e type 1 wh
    en 600000 android}
    11-22 18:31:09.756 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{5e59fcf: PendingIntentRecord{d4706f8 andro
    id broadcastIntent}}
    11-22 18:31:09.759 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:09.760 3732 3732 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183110, SetElapsed=76389002, nowELAPSED=76388006
    11-22 18:31:09.787 4450 4450 D oneconnect[1.6.03-45_2]: WfdUtil.isDLNADeviceCo
    nnected - dlna : false
    11-22 18:31:09.787 4450 4450 D oneconnect[1.6.03-45_2]: q.addConnectedDLNADevi
    ce - DLNA device is disconnected
    11-22 18:31:09.798 6036 6036 D LauncherApplication: run: mBadgeRefreshHandler
    reloadBadges
    11-22 18:31:09.798 6036 6036 D Launcher.Model: reloadBadges entered.
    11-22 18:31:09.811 1999 2016 D BadgeProvider: query, [selection] : null
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.samsung.a
    ndroid.email.provider = 0
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.samsung.v
    vm = 0
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.android.m
    ms = 0
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.facebook.
    katana = 0
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.facebook.
    orca = 0
    11-22 18:31:09.815 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.android.c
    ontacts = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.snapchat.
    android = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.sec.andro
    id.app.cmas = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.instagram
    .android = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.verizon.m
    essaging.vzmsgs = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.samsung.a
    ndroid.lool = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.android.s
    ettings = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.samsung.a
    ndroid.contacts = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.android.v
    ending = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.asurion.a
    ndroid.verizon.vms = 0
    11-22 18:31:09.816 6036 6142 D BadgeCache: 1. updateBadgeCounts: com.samsung.a
    ndroid.oneconnect = 0
    11-22 18:31:09.819 6036 6142 D BadgeCache: updated Badged:0
    11-22 18:31:09.819 6036 6142 D BadgeCache: updateBadgeCounts:0
    11-22 18:31:10.756 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:10.758 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{2904d5c type 1 wh
    en 600000 android}
    11-22 18:31:10.773 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{2b2865: PendingIntentRecord{d4706f8 androi
    d broadcastIntent}}
    11-22 18:31:10.784 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:11.697 3732 4359 D SamsungAlarmManager: Expired : 4
    11-22 18:31:11.699 3732 4359 I SamsungAlarmManager: setLocked to kernel - T:2
    / 20171122T183146, SetElapsed=76424306, nowELAPSED=76389946
    11-22 18:31:11.701 3732 4359 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183111, SetElapsed=76390020, nowELAPSED=76389947
    11-22 18:31:11.702 3732 4359 V SamsungAlarmManager: Sending to uid : 10026 act
    ion=null alarm=Alarm{bcd293a type 0 when 1511393457138 com.android.vending}
    11-22 18:31:11.724 3732 4359 V SamsungAlarmManager: Sending to uid : 10012 act
    ion=com.google.android.location.ALARM_WAKEUP_LOCATOR alarm=Alarm{82e348 type 2 w
    hen 76389943 com.google.android.gms}
    11-22 18:31:11.774 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:11.774 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{aaae5e1 type 1 wh
    en 600000 android}
    11-22 18:31:11.906 3732 4465 E wifi : failed to get channel list : -95
    11-22 18:31:11.913 4539 4539 I wpa_supplicant: wlan0: Setting scan request: 0
    sec 0 usec
    11-22 18:31:11.917 4539 4539 I wpa_supplicant: P2P: Current p2p state = IDLE
    11-22 18:31:11.918 3732 6714 D SamsungAlarmManager: setExact Intent (T:2/F:1/A
    C:false) 20171122T183116 - CU:10012/CP:5752
    11-22 18:31:11.919 3732 6714 I SamsungAlarmManager: setLocked to kernel - T:2
    / 20171122T183116, SetElapsed=76395143, nowELAPSED=76390165
    11-22 18:31:11.929 4539 4539 I wpa_supplicant: Scan requested (ret=0) - scan t
    imeout 30 seconds
    11-22 18:31:11.932 3732 4465 D SamsungAlarmManager: setInexact Listener (T:2/F
    :8/AC:false) 20171122T183126 - CU:1000/CP:3732
    11-22 18:31:11.932 5752 7217 D TelephonyManager: getAllCellInfo : Caller (PID
    / UID / TID): 5752 / 10012 / 7217
    11-22 18:31:11.938 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{c9fb9c7: PendingIntentRecord{d4706f8 andro
    id broadcastIntent}}
    11-22 18:31:11.946 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:11.946 3732 9393 D SSRM:t : SIOP:: AP = 310, PST = 341 (W:10), CP
    = 233, CUR = 69, LCD = 100
    11-22 18:31:11.946 3732 3732 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183112, SetElapsed=76391184, nowELAPSED=76390193
    11-22 18:31:11.949 3732 9393 D ConnectivityService: filterNetworkStateForUid()
    uid: 1000 networkInfo: [type: WIFI[] - WIFI, state: CONNECTED/CONNECTED, reason
    : (unspecified), extra: "F958C4", failover: false, available: true, roaming: fal
    se, metered: false]
    11-22 18:31:12.135 3184 3313 I reSIProcate: INFO | RESIP | StackThread.cxx:33
    | StackThread start to process.
    11-22 18:31:12.136 3184 3313 I reSIProcate: INFO | RESIP:TRANSACTION | Transac
    tionState.cxx:885 | ProcessTimer: null state
    11-22 18:31:12.137 3184 3313 I reSIProcate: INFO | RESIP | StackThread.cxx:31
    | StackThread wait time to select:2147483647
    11-22 18:31:12.143 5397 5397 D io_stats: !@ 8,0 r 938874 31242164 w 394284 7
    635324 d 45222 2651076 f 114991 114951 iot 615570 392999 th 61440 0 0 pt 0 inp 0
    0 55317.777
    11-22 18:31:12.432 5012 7773 D EPDG -- [NETMGMT]: Interface wlan0 address upda
    ted
    11-22 18:31:12.433 5012 5700 D EPDG -- [EPDGService]: EpdgAddressUpdated: addr
    ess: 2600:8807:c180:9c0:2ae:faff:fe62:3b13 iface: wlan0mFqdnRetryCount : 0
    11-22 18:31:12.437 5012 5026 D EPDG -- [NETMGMT]: Interface wlan0 address upda
    ted
    11-22 18:31:12.439 5012 5700 D EPDG -- [EPDGService]: EpdgAddressUpdated: addr
    ess: 2600:8807:c180:9c0:a4e5:3e2c:c965:c068 iface: wlan0mFqdnRetryCount : 0
    11-22 18:31:12.488 3732 4438 D WifiStateMachine: Current network is: "F958C4"
    , ID is: 20
    11-22 18:31:12.488 3732 4438 I WifiStateMachine: IMS calling, current network
    is always qualified
    11-22 18:31:12.663 3208 3719 D Netd : Iface wlan0 link up
    11-22 18:31:12.664 4539 4539 I wpa_supplicant: nl80211: Received scan results
    (13 BSSes)
    11-22 18:31:12.666 3732 3757 D Tethering: interfaceLinkStateChanged wlan0, tru
    e
    11-22 18:31:12.666 3732 3757 D Tethering: interfaceStatusChanged wlan0, true
    11-22 18:31:12.669 5012 5027 D EPDG -- [NETMGMT]: Interface wlan0 link up
    11-22 18:31:12.669 3732 4465 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / listener:android.app.AlarmManager$ListenerWrapper@9d49f06
    11-22 18:31:12.669 5012 5700 D EPDG -- [EPDGService]: Interface wlan0 link up
    11-22 18:31:12.670 5012 5700 D EPDG -- [EPDGService]: mobileIntfPrefix is rmne
    t_data
    11-22 18:31:12.670 5012 5700 D EPDG -- [EPDGService]: Not Mobile Interface. Ig
    noring Interface State Change Event
    11-22 18:31:12.673 3732 4465 I SamsungAlarmManager: setLocked to kernel - T:3
    / 19691231T191000, SetElapsed=-1511316481754, nowELAPSED=76390919
    11-22 18:31:12.674 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:12.674 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{186ebf4 type 1 wh
    en 600000 android}
    11-22 18:31:12.681 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{50eff1d: PendingIntentRecord{d4706f8 andro
    id broadcastIntent}}
    11-22 18:31:12.688 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:12.688 3732 3732 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183113, SetElapsed=76391928, nowELAPSED=76390935
    11-22 18:31:12.741 3732 6982 V OSNPGlue_jni: Entering : void onJavaLocationCh
    anged(JNIEnv *, jobject, jboolean, jlong, jboolean, jlong, jboolean, jdouble, jb
    oolean, jdouble, jboolean, jfloat, jboolean, jdouble, jboolean, jfloat, jboolean
    , jfloat, jboolean, jint)
    11-22 18:31:12.742 3732 12446 E LocSvc_libulp: I/int ulp_brain_process_gnp_posi
    tion_report(UlpLocation *), first_fix_pending 0, request active = 0,gnss running
    0, gnss state 0 quipc running 0 quipc state 0
    11-22 18:31:12.743 3732 12446 E LocSvc_libulp: I/int ulp_brain_process_gnp_posi
    tion_report(UlpLocation *), report GNP position to hybrid fix requests = 0
    11-22 18:31:12.743 3732 12446 E LocSvc_libulp: E/int ulp_brain_transition_all_p
    roviders(), no QUIPC/GNSS transition logic run due to both engines are OFF
    11-22 18:31:12.757 3732 4955 E LocSvc_LBSApiV02: E/virtual int lbs_core::LBSAp
    iV02::injectCoarsePosition(const CoarsePositionInfo &):352]: Error : st = 3, ind
    .status = 0
    11-22 18:31:12.758 3732 4955 I IzatProviderEngine: LocTech-Label :: OSDC :: Po
    sition Report In
    11-22 18:31:12.761 3732 5900 I SamsungAlarmManager: setLocked to kernel - T:2
    / 20171122T183146, SetElapsed=76424306, nowELAPSED=76391007
    11-22 18:31:12.761 3732 5900 I SamsungAlarmManager: setLocked to kernel - T:3
    / 19691231T191000, SetElapsed=-1511316481754, nowELAPSED=76391008
    11-22 18:31:12.762 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:12.764 3732 5900 D SamsungAlarmManager: setInexact Intent (T:2/F:0
    /AC:false) 20171122T183611 - CU:10012/CP:5752
    11-22 18:31:12.765 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{68ba592 type 1 wh
    en 600000 android}
    11-22 18:31:12.771 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{6d42b63: PendingIntentRecord{d4706f8 andro
    id broadcastIntent}}
    11-22 18:31:12.775 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:12.776 3732 3732 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183113, SetElapsed=76392017, nowELAPSED=76391022
    11-22 18:31:12.796 3732 3745 I SamsungAlarmManager: setLocked to kernel - T:3
    / 19691231T191000, SetElapsed=-1511316481753, nowELAPSED=76391042
    11-22 18:31:12.796 3732 4359 D SamsungAlarmManager: Expired : 8
    11-22 18:31:12.800 3732 3745 D SamsungAlarmManager: setExact Listener (T:3/F:1
    /AC:false) 20171122T183514 - CU:10012/CP:5752
    11-22 18:31:12.800 3732 4359 V SamsungAlarmManager: Sending to uid : 1000 acti
    on=com.android.server.action.UPDATE_TWILIGHT_STATE alarm=Alarm{da17019 type 1 wh
    en 600000 android}
    11-22 18:31:12.807 3732 6941 D SamsungAlarmManager: Cancel Alarm calling from
    uid:10012 pid :5752 / listener:android.app.IAlarmListener$Stub$Proxy@a3a88de
    11-22 18:31:12.810 3732 3732 D SamsungAlarmManager: Cancel Alarm calling from
    uid:1000 pid :3732 / op:pendingIntent{a541abf: PendingIntentRecord{d4706f8 andro
    id broadcastIntent}}
    11-22 18:31:12.818 3732 3732 D SamsungAlarmManager: setExact Intent (T:1/F:9/A
    C:false) 19691231T191000 - CU:1000/CP:3732
    11-22 18:31:12.818 3732 3732 I SamsungAlarmManager: setLocked to kernel - T:3
    / 20171122T183113, SetElapsed=76392059, nowELAPSED=76391065
    11-22 18:31:12.820 5752 32297 W ctxmgr : [AclManager]No 2 for (accnt=account#1
    506526123#, com.google.android.gms(10012):UserLocationProducer, vrsn=11302000, 0
    , 3pPkg = null , 3pMdlId = null , pid = 5752). Was: 2 for 1, account#150652612
    3#
    11-22 18:31:12.824 3732 6712 D SamsungAlarmManager: setExact Listener (T:3/F:1
    /AC:false) 20171122T183843 - CU:10012/CP:5752
     
  4. rasmus-unity

    rasmus-unity

    Moderator

    Joined:
    Aug 15, 2014
    Posts:
    1,312
    Nothing indicating crashes in that log. Please create support ticket on unityads-support@unity3d.com (referencing this thread), with the full device log attached and ideally with a way to access your apk file. Then we can try on device here to see if we can repro.

    Thanks,
    Rasmus
     
  5. ajones94

    ajones94

    Joined:
    Jan 28, 2014
    Posts:
    13
    I tried sending in a ticket through Unity Ads Dashboard, but for some reason it did not go through. Instead, I emailed that address, so I shouldn't have any issues correct? Also how long until I would get a reply?
     
  6. ajones94

    ajones94

    Joined:
    Jan 28, 2014
    Posts:
    13