Unity Ads don't work on iOS

Unity Ads on android work but on iOS don't work. I was set platform iOS. Use unity 5.3.3 on PC and 5.3.4 on mac

 

Hi,

My project id: f1316bbc-8e0b-4113-847a-c3fbe88a8c09

When was run game have debug text:

2016-05-02 12:45:43.126 UUOneGuy[959:907] Unity Ads is ready to show ads

2016-05-02 12:45:43.158 UUOneGuy[959:907] Launching ad from video, options: {

allowClientOverrides = (

noOfferScreen,

openAnimated,

muteVideoSounds,

useDeviceOrientationForVideo

);

allowSkipVideoInSeconds = 5;

allowVideoSkipInSeconds = 5;

default = 1;

defaultRewardItem = {

key = default;

name = "Default reward item";

picture = "https://static.applifier.com/unityads/unityicon_62.png";

};

deleted = 0;

disableBackButtonForSeconds = 30;

enabled = 1;

id = video;

incentivised = 0;

muteVideoSounds = 0;

name = Video;

noOfferScreen = 1;

openAnimated = 0;

rewardItems = (

{

key = default;

name = "Default reward item";

picture = "https://static.applifier.com/unityads/unityicon_62.png";

}

);

useDeviceOrientationForVideo = 1;

}

2016-05-02 12:45:43.198 UUOneGuy[959:907] Warning: Attempt to present <UnityAdsMainViewController: 0x1de76420> on <UnityDefaultViewController: 0x1c541ae0> whose view is not in the window hierarchy!

2016-05-02 12:45:43.744 UUOneGuy[959:907] You are using download over http. Currently unity adds NSAllowsArbitraryLoads to Info.plist to simplify transition, but it will be removed soon. Please consider updating to https.

For show ads use this code:

public static void ShowAd()
{
if (Advertisement.IsReady ()) {
Advertisement.Show ();
}
}

 

iOS GameID: 1055422

 

Yes I tested on the device. Show calling after the initialize. Device have connection of internet(other internet functions are working). Can be problem in iOS name project is "UUOneGuy" but in Unity "EEOneGuy (2)"?

 

I was delete this line " Screen.orientation=ScreenOrientation.Portrait;" and ads start work. But need portrait orientation. How can use portrait orientation with unity abs?

 

In the dashboard, there's an option to use device's orientation instead of forcing landscape.

Once enabled, your app should be able to display portrait ads.

 

This is don't work.

 

Hey!

I'm currently experiencing the same issue. Ads do not show up on iOS devices, but they work just fine on Android. On the Editor, the default ads placement appear, they just don't work on iOS devices.

Code (CSharp):

1. if( Advertisement.IsReady() )
2.         {
3.             Advertisement.Show(null, new ShowOptions() {
4.                 resultCallback = result => {
5.                     ReceiveBonusForWatchingVideoAds();
6.                 }
7.             });
8.         }

Sample code for displaying ads.

 

Well I was using the old way of initializing the Ads, but since it has been integrated within the editor, I've removed that piece of code, since it should automatically initilize the ads, right?

Code (CSharp):

1. #if UNITY_ANDROID || UNITY_IOS
2.         Advertisement.Initialize("--ProjectCodeIntHere--");
3. #endif

( this is what I had.. with the proper code id for the project )

(link = http://docs.unity3d.com/Manual/UnityAdsHowTo.html )

 

I know they are platform specific. The old dashboard had a unique ID for the project. ( no using since long time ago ) But! Since I don't need to manually initialize the Ads ( Correct me on this ). I shouldn't be able to mess with *any* ID. And both IDs are the same on the Services Tab, and on the New Dashboard..

So why exactly everything works on Android and not on iOS ? :/

 

Exaclty yes, my iOS GameID = 1003298, and Android GameID = 1003297. I assume these where auto-generated?
( Project ID: 346a1310-c3e8-4aa0-b2f8-7fac4207c7dd )

Also, yes, I have wifi enabled on the phone, and/or 4G. The log on iOS I can provide later during the day, since I'm not on my Mac, but It shows something similar vvoojj 's post above ( http://forum.unity3d.com/threads/unity-ads-dont-work-on-ios.401247/#post-2618687 ). I can see that something is called but nothing shows on screen.

I'll try to get that log as soon as I can. Also, should the IDs be the same for both platforms? Aren't you filtering by platform with these ids?

 

I'll post the logs later today. As for the build, I'm currently on testflight, if you have an iOS device I can send it to, PM me the email and I'll add it to the list. ( Assuming you can check directly the calls to the api, and see it in realtime ).

 

@mikaisomaa

Hey, so as promised heres the log of failing to show ads on iOS.
This time, I've made a Debug Build and compiled with Mono instead of Ill2cpp. Same result tho, just better message logs.

http://pastebin.com/6Wx5Eu8T

The ads are getting initialized with the correct game id, for the correct platform.

Line 190.

So its launching the video ads, and nothing apears.

Then if I re-click the button to show the ads.

Comming from code looking like this:

Code (CSharp):

1. public void ShopWatchVideoAdd( )
2. {
3.   if( Advertisement.IsReady() )
4.   {
5.     Advertisement.Show(null, new ShowOptions() {
6.       resultCallback = result => {
7.         ReceiveBonusForWatchingVideoAds();
8.       }
9.     });
10.   }
11.   else
12.   {
13.     Debug.Log("Guess not.");
14.   }
15. }

Any idea? :/

Is there a problem with views on iOS side of things? This makes me think a view is misplaced:
Line 227:

Cheers.

 

@mikaisomaa hey, did you had the chance to check this out?

 

Update: I was able to fix this issue removing all code related to screen.orientation. Apparently, as soon as you set screen orientation, on iOS the adsView will be removed from the hierarchy and will not display.

@mikaisomaa

 

Any fixes for this if you still only want your game to be in portrait mode?

No ads are displaying on my iOS-devices atm :-(

 

I tried it and unfortunately it didn't work. I should mention that I'm using the newest Unity beta (25). Would it help to switch back to 5.3?

 

@mikaisomaa I have the same issue, and the ads are set to show according to the device's orientation.
(sent you a pm days ago )

This is what XCode has to say when it's time to show the ads:
"
2016-07-17 17:08:54.876 AdvBall[749:229364] Warning: Attempt to present <UnityAdsMainViewController: 0x1569a6a50> on <UnityLandscapeRightOnlyViewController: 0x1556f7b00> whose view is not in the window hierarchy!
"

And yes, the ads show as they should in Android. EveryPlay also works on android but not on iOS :/ c'mon guys these two stuff are what i'd like to implement to help my game make something out of it.

*Edit*: The ads don't show only if the player chooses to flip the screen.
I have such an option because some devices have the speaker in such a way that will muffle the sound if you hold the phone in a certain way.
So they can flip the screen if they want in case the headphones cable is in the way or the speaker is muffled by their hands.

*Edit #2:* I stopped the editor from autoinitialising the ads, and initialised them after the script that sets the orientation runs. Ads worked.

*Edit #3*: I removed the edits from number2, and only changed the orientation options in Xcode. I enabled both landscape options. Ads did NOT work.

So, the stuff in Edit #2 did the trick.

 

@screenname_taken How were you able to stop the auto initialize? I am having a similar issue and I'm wondering if that would help me too.

 

I did a search in here and there was a cs script for thr editor that would stop them. I'm not at the pc atm to copy paste it. It enables them but won't initialize them till you do it manually. The documentation also has something for it i think.

 

I tried the cs-script that should disable it, but it still initialized it on startup :-(

Code (CSharp):

1.  
2. public class UnityAdsBuildProcessor : Editor
3. {
4.     [PostProcessScene]
5.     public static void OnPostprocessScene ()
6.     {
7.         AdvertisementSettings.enabled = true;
8.         AdvertisementSettings.initializeOnStartup = false;
9.     }
10. }

[/QUOTE][/code]

 

Did you put it in "Editor" folder?

 

Yes, I did. Maybe I did something wrong, so I'll try it out again later today!

 

What version of Unity are you using? Maybe I should try another version, since I'm currently using the beta, which on second thought might not be a good idea.

 

I'm also using 5.4

 

That's strange. And you have Ads turned on through the Services-window? You're not using the old package?

 

through the services. And i call the initialize call after the game checks or sets the screen orientation.
I think the ads documentation mentions the "call it later" thing?

 

Ok i just noticed something. If i start the game, it's fine, it shows the ads. If i then go and flip the screen, it won't show the ads. But if i restart the app, the previously non working ads/orientation will work again.
Any input @mikaisomaa ? :/

 

How do you know that it has set the screen orientation? Do you initialize in a script or do you add the initialization line when the code is open in Xcode?

 

Script. I have it on load to check player prefs for the orientation that the user prefers and set it. So it does that every time the game loads the first scene. Once that is checked and set, i then call the advertisement class to initialize, so hopefully it starts the ads after the game sets it's orientation. Now, it shows the ads in both landscape modes. Before that it wouldn't. Though it seems it's still not perfect because if you start the game, go in a stage, and then go back to the menu and change the orientation it doesn't work.
It seems the ads would need to stop and restart when that happens.

 

Oh okay, that seems like strange behaviour. Any news @mikaisomaa ?

 

Sounds good. Any idea when the SDK will be released?

Thanks for the workarounds. The first one didn't work for me, but I'll try the other one!

 

Will do. Thank you!

 

I also have the video option set like that. Will try the beta as well later today. MY 1070 JUST CAME IN WOOOOO

 

Nice! I just integrated the SDK 2.0 beta, but I still don't get any ads on my iOS device

EDIT: It works. I was building through the XCode beta onto my iPhone 6S which is running the iOS 10 beta. But it worked on my iPad that is still running iOS 9.3.2

 

Things seem to work with 9.3.3

 

To use that 2.0.2 Unity ads package that is in the asset store, do i just download and import?
Or do i need to change any code?
Also, when the asset gets integrated into the editor, will i have to delete the asset from the project?

 

here's the upgrade guide http://unityads.unity3d.com/help/monetization/2.0-upgrade-guide-unity
as for when it's integrated into the editor, i guess we'll just reverse the process