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Question Unity Ads does not initialise properly. How do I make it work?

Discussion in 'Unity Ads & User Acquisition' started by NeneaPetrica, Aug 28, 2022.

  1. NeneaPetrica

    NeneaPetrica

    Joined:
    Jan 11, 2019
    Posts:
    2
    Good afternoon everyone,

    I have been working on a project for quite a few years and have just realised that UnityAds does not serve banner adverts even if they are initialised by the script given in the guides provided by Unity.

    During testing, we found out that the user has to accept the privacy policy and cookies however they do not get presented to do that. How can I force that pop-up to come to the user? For now, only users that have used the other type of ads included (rewarded ads) would get the monetisation working properly as they accept the cookies as part of seeing the advert.