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Unity Ads Banner bad size and low resolution in landscape mode

Discussion in 'Unity Ads & User Acquisition' started by joaquinlarasarabia, Dec 16, 2019.

  1. joaquinlarasarabia

    joaquinlarasarabia

    Joined:
    Nov 4, 2017
    Posts:
    1
    Hi,

    I'm trying to add a banner to my game. It is in "Landscape Left" mode only, and when the banner appears its size is too big and its resolution is too low (in the editor the preview banner size is right). You can see how it shows in the image attached.

    error_banner_size.jpg

    If I start the game in portrait mode, wait until banner is loaded and then change it to landscape mode the banner size is rigth and its resolution too, but this workaround doesn't seems good. You can see here a picture with the right resolution.

    rigth_banner_size.jpg

    I don't know if it is a bug or I have to set special options to the banner for landscape mode (I have been searching and I didn't find anything).

    Thank you.
     
    joaquinlarasarabia, Dec 16, 2019
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @joaquinlarasarabia

    Thanks for reporting this. We have found a bug around incorrectly scaled banners. We are working to get a fix out in a future release.
     
    ap-unity, Jan 8, 2020
    #2

  3. andersTheNinja

    andersTheNinja

    Joined:
    May 17, 2018
    Posts:
    17
    Hi! I have this issue too. @ap-unity Any idea about the time frame? This is a showstopper for me, since the banner covers too much of the UI in landscape mode.
     
    andersTheNinja, Jan 13, 2020
    #3

  4. AussieMates

    AussieMates

    Joined:
    Jan 9, 2020
    Posts:
    2
    Hi, We are having the same issue too
     

    Attached Files:

    AussieMates, Jan 13, 2020
    #4

  5. AussieMates

    AussieMates

    Joined:
    Jan 9, 2020
    Posts:
    2
    Hi, @joaquinlarasarabia, temporary solution would be downgrading Advertisement package to version 3.0.1.
    Lowest version that still support most of the latest apis.

    Hope it helps!
     
    AussieMates, Jan 13, 2020
    #5

  6. tonOnWu

    tonOnWu

    Joined:
    Jun 23, 2017
    Posts:
    83
    Hi guys.

    I'm also having this same issue a couple of months later. Is there any new solution?
     
    tonOnWu, Mar 11, 2020
    #6

  7. tonOnWu

    tonOnWu

    Joined:
    Jun 23, 2017
    Posts:
    83
    Version 3.4.2 of Advertisement is working. Thanks UNITY.
     
    tonOnWu, Mar 11, 2020
    #7
    kyle-unity likes this.

  8. hexdecc

    hexdecc

    Joined:
    Oct 24, 2014
    Posts:
    141
    still same issue,this is so funny,poor unity.
     
    hexdecc, Jun 5, 2020
    #8

  9. lucasairesgodinho1

    lucasairesgodinho1

    Joined:
    Oct 8, 2020
    Posts:
    4
    Same here, for some sizes it's ok, but 16:9 is becoming huge
    Any changes?
     
    lucasairesgodinho1, Jun 8, 2021
    #9