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Unity Accelerator installation on win10 64bit failed in step

Discussion in 'Unity Accelerator' started by coffiarts, Apr 11, 2021.

  1. coffiarts

    coffiarts

    Joined:
    Jan 7, 2013
    Posts:
    33
    I am trying to install Accelerator from the simple Win10 installer as described under https://docs.unity3d.com/Manual/UnityAccelerator.html

    After stepping through all the wizard steps, it will fail repeatedly at the very first breath with the following message:

    upload_2021-4-11_21-54-27.png

    Any idea what goes wrong here?

    My installation settings are the most simple I can imagine (just want to use the accelerator locally)!



    upload_2021-4-11_21-52-4.png

    upload_2021-4-11_21-52-22.png

    upload_2021-4-11_21-53-43.png

    upload_2021-4-11_21-54-0.png

    => and then ist goes bang (as shown above).
    Specifically, there is no prompt at all from my firewall (Win Defender)

    More things I've checked in advance (to no avail):
     
  2. zhuxianzhi

    zhuxianzhi

    Joined:
    Mar 30, 2015
    Posts:
    108
    I had a similar error. I used an older version and upgraded to the latest version 1.0.925+g55e634a, but I couldn’t install it.

    Error: createServiceClearForReinstall error: The service has not been started.

    https://docs.unity3d.com/Manual/UnityAccelerator.html

    The version number of UnityAccelerator I downloaded on this page is v1.0.898+gfcd47b6, which is not on the release post. This version can be installed and run normally
     
    Last edited: Jul 6, 2021
  3. ColinBellino

    ColinBellino

    Joined:
    Mar 1, 2015
    Posts:
    4
    I had the same error with the accelerator installer trying to stop the windows service but failed the install at that point.
    After some debugging on my side, the issue was that the service was crashing/corrupted (from an old install) and the installer still tried to stop it and failed the install if it couldn't. I removed the corrupted service manually (run
    sc delete "Unity Accelerator"
    as admin) and restarted the installer once again.

    I should probably open a bug report on this...
     
    StephenHodgson-XRTK likes this.
  4. StephenHodgson-XRTK

    StephenHodgson-XRTK

    Joined:
    Mar 11, 2020
    Posts:
    14
    having the same issue
     
  5. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
    Posts:
    11
    Rebooting solved it on windows.