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Bug Unity Accelerator: Installation does not continue at "Installation is ready to begin"

Discussion in 'Unity Accelerator' started by jashan, Apr 19, 2021.

  1. jashan

    jashan

    Joined:
    Mar 9, 2007
    Posts:
    3,304
    Hi there,

    I'm currently trying to update Unity Accelerator to the most recent version. Unfortunately, at "Ready to Install" where it says "Installation is ready to begin", when I click "Next", nothing happens. No error, not any message, but it also doesn't start the installation.

    The version I have installed (that I'm trying to update) is: Unity Accelerator v1.0.436+g25805e4

    The issue I'm trying to solve is that target platform changes are incredibly slow (up to more than an hour) and consume ridiculous amounts of memory (55GB - on a machine that only has 32GB, so it basically makes it impossible to work on the machine while switching platforms).

    Sunny regards,
    Jashan
     
    jashan, Apr 19, 2021
    #1

  2. gregoryh_unity

    gregoryh_unity

    Unity Technologies

    Joined:
    Oct 1, 2018
    Posts:
    50
    Hi Jashan,

    The Accelerator changed installer-tech since that version you had/have installed and now, so I'm guessing that it's something to do with that. The installer should log its efforts in a temp file, usually in whatever your OS considers your temp directory. e.g. /tmp or C:\Documents And Files\user\Local Settings\Temp and that might give a clue as to what is going wrong.

    You might consider uninstalling the old version and then reinstalling the new version to see if there was some conflict there. The uninstall will leave all the cached data, its database, etc. intact (cachedb directory, etc.) so you shouldn't lose that. Though I guess it wouldn't be the end of the world if you also removed the cached items since it would get repopulated with the next build.
     
    gregoryh_unity, Apr 28, 2021
    #2
    jashan likes this.

  3. jashan

    jashan

    Joined:
    Mar 9, 2007
    Posts:
    3,304
    Hi Gregory, yeah, uninstalling and re-installing fixed it for me.
     
    jashan, May 17, 2021
    #3

  4. bgrz

    bgrz

    Joined:
    Mar 22, 2015
    Posts:
    59
    I had the same issue, pressing Next didn't do anything.
    Then I uninstalled from "Add or remove programs" and it still didn't work.
    Then I saw that the two unity-accelerator.exe processes are still running, I killed them and deleted the executable files.
    Installation was then able to proceed to next screen but immediately failed at:
    Like, really?
    ----
    Edit:
    I found a way to delete a service, ran the installer again.
    It proceeded past the previous point and reported that installation had finished successfully, but then popped one more error for good measure: unity-accelerator-app_2021-09-03_13-58-19.png
    This is the worst installer experience in the world.
     
    Last edited: Sep 3, 2021
    bgrz, Sep 3, 2021
    #4

  5. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
    Posts:
    13
    I would call it a laughably horrible excuse for an installer if I wasn't using it to install now. Is that webkit? It's such a sad excuse for an installer.
     
    THE_OMNIPRESENT_SIMULATOR, Sep 8, 2022
    #5

  6. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
    Posts:
    13
    About 5 minutes ago the "next" button wasn't doing ANYTHING...so deleted everything related to that in the roaming dir. Now it says it's installing.....................................................................but been waiting a long while already.
     
    THE_OMNIPRESENT_SIMULATOR, Sep 8, 2022
    #6

  7. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
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    13
    That is why hiring should ONLY be based on the quality of products a person can make...not on dysfunctional "diversity"
     
    THE_OMNIPRESENT_SIMULATOR, Sep 8, 2022
    #7

  8. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
    Posts:
    13
    Starting to wonder why I get up in the morning anymore...the more third World hires ruin 1st World products, the more I don't know why I would want to get up in the morning.
    Today Unity STOLE about 8 HOURS OF MY DAY with installation hassles...started out about 8 hours ago to "write a quick script" and STILL hasn't INSTALLED PROPERLY!!! What happened to the Unity from 2017???!!! That company has gone to crap!!!
     
    THE_OMNIPRESENT_SIMULATOR, Sep 8, 2022
    #8

  9. THE_OMNIPRESENT_SIMULATOR

    THE_OMNIPRESENT_SIMULATOR

    Joined:
    Sep 2, 2022
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    That sort of hassle is likely a main reason there are so many FPS games. FURIOUS software engineers that simply wanted to make something nice, but then fought to simply get the tools installed properly.
     
    THE_OMNIPRESENT_SIMULATOR, Sep 8, 2022
    #9

  10. cviot_acreos

    cviot_acreos

    Joined:
    Sep 6, 2021
    Posts:
    15

    Yeah, when you have a bug with Accelerator, so you try to bump it to the last version and then the installer is buggy and you have to spend a few hours to debug the installer itself. It tell a long way about technological choices. Unity choosing Electron apps for an installer to just install a glorified web server. Honestly, you have to question the professionalism and the technical quality of the people involved in such choices. Why Unity cannot choose its well known C++/C# expertise to build such a tool and have to relay on buggy technologies?
     
    cviot_acreos, Oct 31, 2022
    #10

  11. cviot_acreos

    cviot_acreos

    Joined:
    Sep 6, 2021
    Posts:
    15
    For the record I had to delete everything open a Powershell admin prompt and writing
    sc.exe delete "Unity Accelerator" and reboot my computer so the installer could work again.
    Now time to reimport everything...
     
    cviot_acreos, Oct 31, 2022
    #11
    colin_unity808 likes this.