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Unity 5 doesn't detect external Organization's license that I belong to (since Jan)

Discussion in 'Editor & General Support' started by Grakou, Jan 8, 2018.

  1. Grakou

    Grakou

    Joined:
    Jul 11, 2016
    Posts:
    6
    Hello,

    I'm a Unity Personal license user, but since December I belong to an Organization that has Unity Plus license, so I'm actually using Unity Plus.

    When opening Unity 5.6.4 for the first time this year, I've been asked to log in and my license has been checked. This time Unity opened in Personal 'mode', so somehow it's failed to check that I'm a user of that Organization.

    On id.unity.com, I can see that I'm a still User of that Organization with Unity Plus tag right to my name.

    I've tried "Check for updates" under "Manage License..." menu, I've tried simply logging in again, but with no luck.

    Is this a bug to be reported or I'm doing something wrong in order to use Unity Plus under that external Organization's license?
     
  2. Grakou

    Grakou

    Joined:
    Jul 11, 2016
    Posts:
    6
    SOLVED:

    My bad as I've probably didn't know I need to use the same license key given previously from the Organization. Thought it's gonna happen automatically.