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Unity 5.3.1f1 doesn't open

Discussion in 'Getting Started' started by dffshem, Jan 9, 2016.

  1. dffshem

    dffshem

    Joined:
    Dec 26, 2015
    Posts:
    1
    Well, I just downloaded Unity 5.3.1f1 to my Windows 7 computer. It has 4GB if RAM, 3GHz Intel Pentium CPU, and 64-bit OS. When I clicked on the Unity shortcut, a gray screen appeared, like this:


    Untitled drawing.png
    I waited a lot of time, and it didn't open. Does that mean that my computer it to weak to run the program? If not, how do I fix this?
     
    dffshem, Jan 9, 2016
    #1

  2. jhocking

    jhocking

    Joined:
    Nov 21, 2009
    Posts:
    814
    I don't know what exactly the issue is, but if I had to take a guess it's something to do with the license screen that comes up when you start (ie. Unity connects to the internet to validate your license.) Certainly your computer is plenty powerful to run Unity.
     
    jhocking, Jan 9, 2016
    #2

  3. xandry_24

    xandry_24

    Joined:
    Apr 28, 2016
    Posts:
    1
    I have the same problem. I've installed and unistalled unity a lot of times and I've tried to restore OS but this issue continues. My laptop has 4 GB RAM, intel core i7 Q 720 1.60 GHz and Windows 10 64 bits. One year ago I worked with Unity in this laptop and I didn't have any problems.
     
    xandry_24, Apr 28, 2016
    #3

  4. jhocking

    jhocking

    Joined:
    Nov 21, 2009
    Posts:
    814
    You guys should contact Unity support directly, not just this forum. They usually respond quickly to technical problems with installing the software.
     
    jhocking, Apr 28, 2016
    #4