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Unity 5.0 Samsung TV support links!

Discussion in 'Samsung Smart TV' started by AlexThibodeau, Mar 3, 2015.

  1. AlexThibodeau

    AlexThibodeau

    Unity Technologies

    Joined:
    Jul 23, 2013
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    309
  2. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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  3. lumaluis

    lumaluis

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    Nov 18, 2014
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    Hi, i have a question.
    When I upload the game to the tv Tizen 2015 model, a message appear.
    Smart Security: A malicious process has been blocked.[Process:/opt/down/common/3201501000975/unitygame.so]

    And the game doesn't start.
    What can I do, how can I resolve this?

    Thank you.
     
  4. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    This issue was resolved in 5.0.0p1. There was an issue in 5.0.0 where the unity binary wasn't being correctly signed so the Tizen security wasn't allowing it to run.
     
  5. castana1962

    castana1962

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    Apr 10, 2013
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    Hi,
    I have another question since I installed the new version 5.0.1 but I see the Samsung Smart TV build option but I get in it
    NO SAMSUNG SMART TV MODULE LOADED,for it, Could you say me if anyone the this link add here works with this last version.Thanks for your time
    Castana1962
     
  6. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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  7. castana1962

    castana1962

    Joined:
    Apr 10, 2013
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    Hello
    Sorry for my little english but maybe I did not understand you very well.
    I just downloaded the Download Installer from the link and installed it again and I got the same problem
    the Samsung Smart TV build option but I get in it
    NO SAMSUNG SMART TV MODULE LOADED

    Maybe I am making a mistake about link download for it, Could you say me where is the correct link in the additional downloads section?
    Thanks to understand and sorry to bother you again
    Best Regards
    Alejandro
     
  8. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    To get Samsung TV support you need to first:
    1. Install the editor from the link you've quoted me pasting.
    2. Separately install the target support installer for Samsung TV. This is available in the "Additional Downloads" dropdown on that link. The link is specifically labeled: "Samsung TV Support Installer"
    LinkLocation.jpg
     
  9. castana1962

    castana1962

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    Apr 10, 2013
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    Hi Alex,
    Thanks for the info and I am so sorry for my stupid question !
    Regards
    Alejandro
     
  10. WEBSINTERACTIVE

    WEBSINTERACTIVE

    Joined:
    Dec 14, 2012
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    does unity support samsung h5500 model for development?
     
  11. efonsecab

    efonsecab

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    Mar 1, 2011
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    I don't see the links to Samsung TV module installer anymore.
    Was it removed on purpose. How can I do now?
     
  12. BestHTTP

    BestHTTP

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    Sep 11, 2013
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    906
    If you download the latest Unity 5 (5.0.2) than it's already included, no further downloads required.
     
  13. efonsecab

    efonsecab

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    Mar 1, 2011
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    I have it in Build Settings, but it says module is not loaded.
    How do I load it?
     
  14. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    What version do you have? With the 5.0.2 installers you shouldn't have to load the module... it should be there. If you could include a link to the installer that you used that would be great. This would be something that would need to be fixed ASAP.
     
  15. efonsecab

    efonsecab

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    I have tried with both:
    https://unity3d.com/get-unity/download?thank-you=update&download_nid=16340&os=Win
    and the 5.0..2p3 patch
    http://beta.unity3d.com/download/d1699214cbc5/UnityDownloadAssistant-5.0.2p3.exe
    Both show "No Samsung TV module loaded"
    in the case of the patch I also tried to download the component installer but the link is broken:
    http://beta.unity3d.com/download/d1...tup-Samsung-TV-Support-for-Editor-5.0.2p3.exe
     
  16. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    Hello,

    I've been able to reproduce this issue using the links you provided. I've notified the team that's responsible for the editor installers so this issue should be resolved quickly. Sorry for the confusion!
     
  17. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    The next patch release will be fixed I'm told. For now I'd stay away from p3 if you want to do samsung tv work.
     
  18. lumaluis

    lumaluis

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    Nov 18, 2014
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    Hi, I installed the 5.1 version, and when I try to send the game to the tv, only show the unity splash screen, and never start the game, just after the splash screen show the apps installed.

    What can I do? Is there a downloadable for this version?

    Thank you
     
  19. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    What model of the TV are you attempting to deploy to? There is an issue with freetype on the 2014 TV's that will be fixed in 5.1p1. I've been told that the 2013 TVs suffer from the same problem, will fix one I can reproduce.

    Also are you using the unity launcher to deploy to the TV? is there anything in the log that would be helpful in debugging this issue?
     
  20. lumaluis

    lumaluis

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    Nov 18, 2014
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    The model is a 2015 tizen tv, and here is the log of the tv

    [UnityLauncher] Unity Launcher version 1.5.68 (87fb9ea467c7) (STANDARD_15)
    [UnityLauncher] Incoming archive...
    [UnityLauncher] ERROR: archive_read_extract[-20]: Can't create 'tmp/app_icon.png'
    [UnityLauncher] Stop Upload...
    [UnityLauncher] ERROR: Failed either compatbility check or game name search!
    [UnityLauncher] ERROR: invalid game or config.xml not found!
    [UnityLauncher] Archive Extract Done.
    [UnityLauncher] ERROR: Launching game failed: Game failed verification.
    [UnityLauncher] Incoming archive...
    [UnityLauncher] ERROR: archive_read_extract[-20]: Can't create 'tmp/app_icon.png'
    [UnityLauncher] Stop Upload...
    [UnityLauncher] ERROR: Failed either compatbility check or game name search!
    [UnityLauncher] ERROR: invalid game or config.xml not found!
    [UnityLauncher] Archive Extract Done.

    Thank you
     
  21. playalong

    playalong

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    Mar 9, 2015
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    We are trying to submit a Samsung 2015 TV build - Each time its submitted Samsung say "Unfortunately, we are still not able to launch your application. Please contact with Unity support to get some help.

    Any suggestions?
     
  22. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    @lumaluis I think I responded to your bug on fogbugz. If you could get back to me that would be great! (I think it may be a problem with the way your project is set up).

    @playalong : Do you have any logs from Samsung that indicate why your game won't launch? What TVs have you tested on?
     
  23. lumaluis

    lumaluis

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    Yeah the next day it works perfect, and I don't do anything jeje

    Well Thank you.
     
  24. Wolfram

    Wolfram

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    Feb 16, 2010
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    153
    Hi Alex,

    we are currently experimenting with the SamsungTV builds. We have several 55 inch Samsungs here, the one I am currently testing on is a UHD 2014 model (UE55C7700).
    Everthing works great - however, I can't seem to influence the resolution the app is running in. It looks very crappy (i.e., probably 1280x720 or something), it doesn't look like 1920x1080, and it's definitely not 3840x2160(=4k/UHD).
    In the project settings I tried both "Use native Resolution", and setting the resolution explicitly to different values. Is there something else I can try?

    Thanks a lot!
    PS: Performance and build size are marvellous!

    EDIT: Followup: OK, it seems setting it to 1920x1080 works, I am now getting a fullHD output. But both "native" and "3840x2160" force a lower resolution. Maybe the TV doesn't support its own UHD resolution...

    Wolfram
     
    Last edited: Nov 4, 2015
  25. AlexThibodeau

    AlexThibodeau

    Unity Technologies

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    From looking at the code it doesn't look like we do anything special to the resolution (ie: limiting it). You may be correct that the TV's API only supports up to a certain resolution.
     
  26. tech4tall

    tech4tall

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    Nov 14, 2015
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    does unity support samsung h5500 model for development?
     
    Last edited: Nov 18, 2015
  27. Jaehyun

    Jaehyun

    Unity Technologies

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    Feb 4, 2014
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    54
  28. Canan9

    Canan9

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    Nov 29, 2015
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    5