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Unity 4.5 not licensing properly in OS 10.10 Yosemite Developer Preview

Discussion in 'Editor & General Support' started by julian_engel, Jun 7, 2014.

  1. julian_engel

    julian_engel

    Joined:
    Jun 7, 2014
    Posts:
    3
    I am trying to start Unity 4.5 after installing it. It doesn't work. This grey screen appears : Screen Shot 2014-06-07 at 12.31.03.png
    I tried to do offline registration, but the downloaded license isn't recognised. What to do?
     
    julian_engel, Jun 7, 2014
    #1

  2. peterdeghaim

    peterdeghaim

    Joined:
    Apr 10, 2014
    Posts:
    154
    This may sound terribly stupid but have you tried restarting your computer?

    Also, stuff like this is to be expected since it's... a developers preview.
     
    peterdeghaim, Jun 7, 2014
    #2

  3. ElvisAlistar

    ElvisAlistar

    Unity Technologies

    Joined:
    Oct 2, 2013
    Posts:
    226
    Feel free to submit a bug report if you want to, but don't expect Unity to be very quick to fix it, since Mac 10.10 is just a Developer Preview version right now.
     
    ElvisAlistar, Jun 7, 2014
    #3

  4. julian_engel

    julian_engel

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    Jun 7, 2014
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    Yeah, I submitted a bug report. And no, you know, I'm an experienced apple developer and I didn't think of shutting the computer off and on agin.... -.-
     
    julian_engel, Jun 7, 2014
    #4

  5. julian_engel

    julian_engel

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    Jun 7, 2014
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    I solved it myself, so for further help. Turn off Wifi, start Unity 4.5 and save the license. Then turn Wifi on again and go to this website: https://license.unity3d.com/manual Upload your file and download the new license. No comes the tricky part. You have to take the file from download, open up properties and delete the.txt extension. If you don't do so, the license will not be seen. Then ADD THE LICENSE WITH THE LOAD LICENSE BUTTON. ENJOY. JULIAN
     
    julian_engel, Jun 7, 2014
    #5
    Alexandre.Pereira, thavith and Graham-Dunnett like this.

  6. MarcioBarriento

    MarcioBarriento

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    Jun 8, 2014
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    Hi Julian, after solve the license problem did you have problems with the asset store? I have Unity 4.5 installed before OS X Yosemite and now when I go to the Asset Store it stays in a blank window and is not loading.
     
    MarcioBarriento, Jun 8, 2014
    #6

  7. Deleted User

    Deleted User

    Guest

    I tried the manual way and it works. I guest that the License window and the Asset Store use the web browser component. I suppose that this is the problem of Unity on Yosemite.
     
    Deleted User, Jun 8, 2014
    #7

  8. ElvisAlistar

    ElvisAlistar

    Unity Technologies

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    Oct 2, 2013
    Posts:
    226
    Yes, the license window and the Asset Store are both using WebKit at their core and there might be issues with that in the new OS X. Unity will address as many of these problems as possible, but since the new OS X was just recently announced, it will probably take some time before you will get some fixes for these issues. OS X Yosemite is not officially supported on any Unity version yet.
     
    ElvisAlistar, Jun 8, 2014
    #8

  9. Igortxo

    Igortxo

    Joined:
    Jun 17, 2014
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    Had the same problem in Yosemite and resolved manually. Thx!
     
    Igortxo, Jun 20, 2014
    #9

  10. 3

    3

    Joined:
    Sep 16, 2012
    Posts:
    387
    Sorry to resurrect the thread, anyone know of any solution when you get this screen with the Yosemite bug?
     
    3, Jun 27, 2014
    #10

  11. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

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    Jun 2, 2009
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    Activate manually?
     
    Graham-Dunnett, Jun 27, 2014
    #11

  12. MrEsquire

    MrEsquire

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    Nov 5, 2013
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    2,712
    Have you all upgraded latest release beta 2 to see if it makes any difference
     
    MrEsquire, Jun 27, 2014
    #12

  13. 3

    3

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    Sep 16, 2012
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    Yeah, I got the newest beta, and when I attempt to redo it, it just doesn't work,
     
    3, Jun 27, 2014
    #13

  14. vakanderson

    vakanderson

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    Mar 25, 2013
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    Thank you, julian. Your solution worked great on DP3 also.
     
    vakanderson, Jul 17, 2014
    #14

  15. Alexandre.Pereira

    Alexandre.Pereira

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    Jul 18, 2014
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    Julian, I logged in just to thank you man. You saved my sanity today lol
     
    Alexandre.Pereira, Jul 18, 2014
    #15

  16. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

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    4,287
    Graham-Dunnett, Jul 18, 2014
    #16

  17. rockes

    rockes

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    Jul 28, 2014
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    As with 99% of all Mac problems, this one can be resolved by repairing disk permissions with the Disk Utility.
     
    rockes, Jul 28, 2014
    #17

  18. Radiangames2

    Radiangames2

    Joined:
    Aug 22, 2012
    Posts:
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    Just installed OSX Yosemite earlier today. Tried to start Unity, got asked for a serial number. I entered mine, but it said "Serial exceeds maximum number of activations" or whatever that message is (I use both PC and Mac at various points in development). Then I tried the manual method described above, and that gave the same error when it asked for my license key (in the web page).

    Next up was Disk Utility -> Repair Permissions. It worked for 5 minutes, but didn't solve the problem.

    Guess it's time to download the latest version. If that doesn't work, I'll contact support to figure out the license issue.
     
    Radiangames2, Sep 17, 2014
    #18

  19. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Posts:
    4,287
    No need to download the latest version. The Licensing system thinks you are installing on a third computer and is saying no. De-activate on one of your current machines. If you installed Yosemite over the top of one of your machines, without de-activating Unity, then, yes, contact the support team and ask them to assist you.
     
    Graham-Dunnett, Sep 17, 2014
    #19

  20. Radiangames2

    Radiangames2

    Joined:
    Aug 22, 2012
    Posts:
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    I think you might be right Graham. I'll report back once I'm able to check the Unity license on my laptop computer, which I thought wasn't authorized, but might be. I just came to the same conclusion as I was responding to the support email.

    Yesterday, I was sure I had the 2nd license on my MacBook, but it might be on my laptop, which never occurred to me until this morning.
     
    Radiangames2, Sep 17, 2014
    #20