Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. Unite 2023 Registrations are now LIVE! We are thrilled to announce that Unite 2023 Registration is now live and open for all!
    Dismiss Notice
New Forum User Notice Unite 2023 Registrations are now LIVE!

Unity 4.5 Asset Store stays blank in OS X Yosemite (10.10)

Discussion in 'Editor & General Support' started by MarcioBarriento, Jun 8, 2014.

  1. MarcioBarriento

    MarcioBarriento

    Joined:
    Jun 8, 2014
    Posts:
    3
    Hi, I just updated my macbook to OS X Yosemite (10.10) and now the Asset Store is not loading, it stays in a blank window.
    Do you know how to solve this issue without wait for the second beta of Yosemite? (hoping they fix this)
     
    MarcioBarriento, Jun 8, 2014
    #1

  2. Saxi

    Saxi

    Joined:
    Jun 28, 2013
    Posts:
    381
    Happens for everyone I think. Last few months I always get blank pages on Asset store, even in Windows browser and app. I hit refresh once or twice and finally loads. They are having issues with the asset store being slow.

    Have you tried refreshing once or twice, does it load then?
    For me, I get the title bar but that's it.
     
    Saxi, Jun 8, 2014
    #2

  3. MarcioBarriento

    MarcioBarriento

    Joined:
    Jun 8, 2014
    Posts:
    3
    Yes, I tried to reload the asset store several times but isn't working :(
     
    MarcioBarriento, Jun 8, 2014
    #3

  4. JasonBricco

    JasonBricco

    Joined:
    Jul 15, 2013
    Posts:
    956
    Happening to me on Yosemite as well.
     
    JasonBricco, Jun 8, 2014
    #4

  5. jimfleming

    jimfleming

    Joined:
    Nov 13, 2012
    Posts:
    32
    Just started happening for me today on OS X 10.9.2 with Unity 4.5 (just updated Unity yesterday), I don't think this is specific to Yosemite.
     
    jimfleming, Jun 8, 2014
    #5

  6. MarceloBarce

    MarceloBarce

    Joined:
    Jan 6, 2013
    Posts:
    35
    It's not related to the system, I'm having the same issue both on my Mac and PC.
    On the last few days, it opened only once yesterday, then it didn't open anymore.

    It's a really serious issue if you need to update or download a tool like NGUI or iTween (my case), I'm stuck on development because I can't get these plugins.
     
    MarceloBarce, Jun 11, 2014
    #6

  7. Ciprian

    Ciprian

    Joined:
    Jul 9, 2013
    Posts:
    27
    I have the same problem on MacOS Yosemite.. Very frustrating and I am sure it's a quick fix

    You guys mentioned something about a much faster bug fix release cycle?
     
    Ciprian, Jun 17, 2014
    #7

  8. Igortxo

    Igortxo

    Joined:
    Jun 17, 2014
    Posts:
    2
    Same problem here with Yosemite, using Windows 8.1. without problem by now.
     
    Igortxo, Jun 17, 2014
    #8

  9. Eric5h5

    Eric5h5

    Volunteer Moderator Moderator

    Joined:
    Jul 19, 2006
    Posts:
    32,398
    I've said this before, but apparently people don't want to listen to me say that 10.10 is a developer release (they're still working on new versions of 10.9!). You shouldn't be just installing it willy-nilly like an official final release and expect that everything will work. Go ahead and test in on another partition or VM, sure, that's great and very useful. You're supposed to be doing that so you can send bug reports to Apple about stuff that doesn't work. But don't expect that Unity will put out any patches for it. Again: developer release. If it's something simple and they can work around it, cool, but I wouldn't hold my breath. (Unless 10.10 ends up actually shipping with that issue, in which case they probably won't have much choice.)

    --Eric
     
    Eric5h5, Jun 17, 2014
    #9
    Graham-Dunnett likes this.

  10. Ciprian

    Ciprian

    Joined:
    Jul 9, 2013
    Posts:
    27
    It's a developer release for developers, developers, developers.. We install the beta and report issues.. Both to Apple and Unity.. What's wrong with this? Would you rather have Yosemite ship with this bug so we all can panic then?

    I think that a Unity developer should also install Yosemite and make sure that everything works and Unity is on track with the latest updates..
     
    Ciprian, Jun 18, 2014
    #10
    kottura_innovations, GregMeach and JasonBricco like this.

  11. Eric5h5

    Eric5h5

    Volunteer Moderator Moderator

    Joined:
    Jul 19, 2006
    Posts:
    32,398
    Obviously nothing is wrong, and indeed, as I already said, you should install it (as a secondary OS, not primary) and report bugs (preferably using the bug reporter app, not posting on forums). It's just that people seem to be treating 10.10 as a standard OS X release, installing it as their only OS (not a good idea if you intend to use that machine for production) and expecting Unity patch releases for it. I think it's worth pointing out that it's alpha software, not even in beta, and should be treated as such.

    --Eric
     
    Eric5h5, Jun 18, 2014
    #11

  12. fastEddyMerckx

    fastEddyMerckx

    Joined:
    Jun 26, 2014
    Posts:
    1
    Same issue. Only I thought it was my license and I tried to reactivate. Now I can't even get into Unity.

    Apple is at fault as their own programs don't even work on Yosemite (Final Cut and Motion). They did few favors to developers with this release.

    Any thoughts on a fix Eric5h5? Or do you just want to run your type off. Oh, and it's their Beta release at this point.
     
    fastEddyMerckx, Jun 26, 2014
    #12

  13. Eric5h5

    Eric5h5

    Volunteer Moderator Moderator

    Joined:
    Jul 19, 2006
    Posts:
    32,398
    Submit a bug report to Apple.

    --Eric
     
    Eric5h5, Jun 26, 2014
    #13

  14. bputman

    bputman

    Joined:
    Mar 26, 2013
    Posts:
    1
    Having the same problem and understand that it seems to be an Apple issue. That being said, it seems like it would be an easy solution for us to be able to download directly through a web browser. (my two cents).
     
    bputman, Jul 8, 2014
    #14
    kottura_innovations likes this.

  15. DarKAleX8991

    DarKAleX8991

    Joined:
    Feb 12, 2013
    Posts:
    2
    Dosen't work on Windows 8.1 also!I'm stucked as I am not able to download directly through a web browser.
     
    DarKAleX8991, Jul 16, 2014
    #15

  16. iomac

    iomac

    Joined:
    Mar 26, 2013
    Posts:
    9
    FYI this seems to be resolved in beta 4. I am able to load and navigate the asset store normally.
     
    iomac, Jul 21, 2014
    #16

  17. kottura_innovations

    kottura_innovations

    Joined:
    Jul 17, 2014
    Posts:
    3
    I was able to load the asset store too like iomac with Yosemite Preview 4.
     
    kottura_innovations, Jul 22, 2014
    #17

  18. ro8inmorgan

    ro8inmorgan

    Joined:
    May 2, 2014
    Posts:
    1
    Same problem for me too... Just get a white page and nothing..
     
    ro8inmorgan, Aug 6, 2014
    #18

  19. deram_scholzara

    deram_scholzara

    Joined:
    Aug 26, 2005
    Posts:
    1,043
    Is this still an issue with the final release of Yosemite? I'm considering updating.
     
    deram_scholzara, Oct 17, 2014
    #19

  20. tr1stan

    tr1stan

    Joined:
    Jan 23, 2009
    Posts:
    150
    I just updated to final release. No issue were found for asset store.
    But I have an issue of connecting to asset server :(
     
    tr1stan, Oct 17, 2014
    #20

  21. Aurore

    Aurore

    Director of Real-Time Learning Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,106
    If you are having this issue in the release version please say and submit a bug.

    @tr1stan we see your thread, please keep issues separate.
     
    Aurore, Oct 17, 2014
    #21