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Unity 2019.3.6f1 reboot my MacBook Pro

Discussion in 'Editor & General Support' started by DanielX95, Mar 23, 2020.

  1. DanielX95

    DanielX95

    Joined:
    Apr 25, 2017
    Posts:
    24
    Hello,

    I run Unity 2019.3.6f1 on my MacBook Pro 15" mid 2014 with:

    2,5 GHz Intel Core i7 quad-core
    16 GB 1600 MHz DDR3
    Intel Iris Pro 1536 MB

    I am studying the NavMesh Agent project (see the picture below) and I often get a kernel panic that reboot my Mac with this error message: "mac restarting because of a problem".

    I always got the kernel panic when I was running Unity with that project and not in other situations.

    Is it a bug or it may be a problem with my Mac?
     

    Attached Files:

    Last edited: Mar 23, 2020
    DanielX95, Mar 23, 2020
    #1
    Ievgen0101 and unity_DawKs91iCXo85Q like this.

  2. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    UnityMaru, Mar 23, 2020
    #2

  3. DanielX95

    DanielX95

    Joined:
    Apr 25, 2017
    Posts:
    24
    DanielX95, Mar 23, 2020
    #3

  4. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
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    Thanks!

    Hmm, have you tried measuring CPU/GPU usage while running this before the kernal panic? If so, is it under constant 100% load? It's possible that the project in particular might have too much included which is stressing out the laptop
     
    UnityMaru, Mar 23, 2020
    #4

  5. WhosTheBoss

    WhosTheBoss

    Joined:
    Jan 8, 2013
    Posts:
    64
    I’m experiencing the same problem.

    i was working on my game with Unity 2019.1 and everything was fine.
    Then i upgraded to Unity 2019.3.6f1.

    So when i was opening my game project with the new Unity, the Package Manager Error window came up telling me that it couldn’t modify/add com.Unity.ads.

    when i click continue on the Package Manager Error window, Unity opens up. Then all of a sudden my iMac shuts down!!!!!!

    the iMac repowers up with a warning saying something wrong happened that causes my iMac’ to suddenly power off.

    i have a 2016 mode iMac with macOS Mojave
     
    WhosTheBoss, Mar 23, 2020
    #5

  6. DanielX95

    DanielX95

    Joined:
    Apr 25, 2017
    Posts:
    24
    Maybe i found a solution that works for me: Enable Metal support in Edit > Project Settings and search for Metal Editor Support checkbox and check it.

    With this I didn't get any crash so far, I hope it will not happen again. I will let you know.
     
    DanielX95, Mar 23, 2020
    #6
    Kuroro95 likes this.

  7. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    That makes sense. CPU was likely trying to do too much and wasn't using the GPU properly.
     
    UnityMaru, Mar 23, 2020
    #7

  8. WhosTheBoss

    WhosTheBoss

    Joined:
    Jan 8, 2013
    Posts:
    64
    Great news!

    i did as you said and enabled Metal support under: Edit -> Project Settings -> Metal Editor Support.

    Now my Unity is no longer crashing.

    Also, the Package Manager Error window turned out to not be related to the iMac crashing.

    thanks.
     
    WhosTheBoss, Mar 23, 2020
    #8

  9. DanielX95

    DanielX95

    Joined:
    Apr 25, 2017
    Posts:
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    You are welcome guys! I can confirm that now is working for me too!
     
    DanielX95, Mar 23, 2020
    #9

  10. John-Chen350

    John-Chen350

    Joined:
    Jan 14, 2015
    Posts:
    53
    Yes, I can confirm this. However, my project demands OpenGL Core on Mac platform at this time, but once I switch to it, Unity Editor keeps crashing my OS. Is there ever a plan to solve this in future releases?
     
    John-Chen350, Apr 14, 2020
    #10

  11. frikic

    frikic

    Joined:
    Dec 22, 2011
    Posts:
    44
    I can confirm that happened to me also, so still present in Unity 2019.4.5 LTS. This thread saved me, I just reverted to Metal.
     
    frikic, Jul 24, 2020
    #11

  12. Kuroro95

    Kuroro95

    Joined:
    Apr 11, 2020
    Posts:
    2
    DanielX95 Thanks so much :D

    I've just done it differently.

    Edit > Project Settings > Player Tab > Other Settings.

    And then in the "Graphics API for Mac", I added (with the +) Metal and put it in first position above "OpenGL Core".
     
    Last edited: Aug 26, 2020
    Kuroro95, Aug 26, 2020
    #12