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Unity 2018.2.7f1 Windows standalone crash on first run - UnityPlayer.dll caused an Access Violation

Discussion in 'Editor & General Support' started by Twice-Circled, Sep 17, 2018.

  1. JDHabit

    JDHabit

    Joined:
    Mar 2, 2021
    Posts:
    1
    So I have the same problem as a few other users. The Pc is freshly set up and there has never been any VPN installed. No Virtual Desktops to delete either. Yet all Unity Games Crash with the access issue. The Unity Version is also above the fixed Version so I have no idea what to do.

    Crash log:

    Element TD 2 by Element Studios [version: Unity 2018.4.31f1_212ea663d844]

    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0033:4813d4c5.

    Error occurred at 2021-03-02_132126.
    C:\Program Files (x86)\Steam\steamapps\common\Element TD 2\Element TD 2.exe, run by 49151.

    41% physical memory in use.
    16284 MB physical memory [9495 MB free].
    5955 MB process peak paging file [5754 MB used].
    2487 MB process peak working set [2439 MB used].
    System Commit Total/Limit/Peak: 12273MB/18716MB/12476MB
    System Physical Total/Available: 16284MB/9495MB
    System Process Count: 178
    System Thread Count: 1933
    System Handle Count: 79499
    Disk space data for 'C:\Users\49151\AppData\Local\Temp\Element Studios\Element TD 2\Crashes\Crash_2021-03-02_122122172\': 306029805568 bytes free of 479425720320 total.

    Read from location 00000157FC353DBC caused an access violation.

    Context:
    RDI: 0x000001587559e2e0 RSI: 0x0000000000000080 RAX: 0xffffffffe95298c0
    RBX: 0x00000000ffff0000 RCX: 0x000001587125ba00 RDX: 0x0000015856eada10
    RIP: 0x00007ffc4813d4c5 RBP: 0x0000002c9b5ff360 SegCs: 0x0000015800000033
    EFlags: 0x0000000000010246 RSP: 0x0000002c9b5ff260 SegSs: 0x000001580000002b
    R8: 0x0000002c9b5ff700 R9: 0x0000000000000003 R10: 0x0000000000000003
    R11: 0x0000000000000000 R12: 0x000001585d480040 R13: 0x0000000000007fff
    R14: 0x000001587b001ac0 R15: 0x0000015856e47a80


    Bytes at CS:EIP:
    8b 94 82 ac 00 00 00 b8 c0 00 00 00 0f 45 f0 89

    Mono DLL loaded successfully at 'C:\Program Files (x86)\Steam\steamapps\common\Element TD 2\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.


    Stack Trace of Crashed Thread 5000:
    0x00007FFC4813D4C5 (UnityPlayer) UnityMain
    ERROR: SymGetSymFromAddr64, GetLastError: 'Es wurde versucht, auf eine unzulässige Adresse zuzugreifen.' (Address: 00007FFC4801C09A)
    0x00007FFC4801C09A (UnityPlayer) (function-name not available)
    0x00007FFC48247D8E (UnityPlayer) UnityMain
    0x00007FFC482480FE (UnityPlayer) UnityMain
    0x00007FFC4824932B (UnityPlayer) UnityMain
    0x00007FFC482EBDF1 (UnityPlayer) UnityMain
    0x00007FFCD4057C24 (KERNEL32) BaseThreadInitThunk
    0x00007FFCD41AD721 (ntdll) RtlUserThreadStart

    I'll also add the output_log in case that helps
     

    Attached Files:

    viking55 likes this.
  2. giovannipereira169

    giovannipereira169

    Joined:
    Mar 9, 2021
    Posts:
    1
    hi im crashing here's the dump file

    READ_ADDRESS: 0000000000000081

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    EXCEPTION_CODE_STR: c0000005

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 0000000000000081

    STACK_TEXT:
    000000be`81eee690 00000000`00000021 : 00000000`00000000 000001fb`5602aa60 000001f8`e4f19beb 000001fb`5602aa80 : UnityPlayer+0x853d43
    000000be`81eee698 00000000`00000000 : 000001fb`5602aa60 000001f8`e4f19beb 000001fb`5602aa80 00007ff9`91f01df7 : 0x21


    SYMBOL_NAME: UnityPlayer+853d43

    MODULE_NAME: UnityPlayer

    IMAGE_NAME: UnityPlayer.dll

    STACK_COMMAND: ~0s ; .ecxr ; kb

    FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_UnityPlayer.dll!Unknown

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    IMAGE_VERSION: 2019.4.20.53696

    FAILURE_ID_HASH: {d2d73cb3-d831-24f9-7e93-e59a797445fe}
     
    viking55 likes this.
  3. viking55

    viking55

    Joined:
    Mar 9, 2021
    Posts:
    2
    same issue with two other steam games that use unity any advice would be helpful, thank you

    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0033:fde43d75.

    Error occurred at 2021-03-08_133122.
    D:\Steam\steamapps\common\Valheim\valheim.exe, run by texas.

    65% physical memory in use.
    8138 MB physical memory [2773 MB free].
    4208 MB process peak paging file [3686 MB used].
    3255 MB process peak working set [2265 MB used].
    System Commit Total/Limit/Peak: 8910MB/10849MB/10354MB
    System Physical Total/Available: 8138MB/2773MB
    System Process Count: 170
    System Thread Count: 1955
    System Handle Count: 70324
    Disk space data for 'C:\Users\texas\AppData\Local\Temp\IronGate\Valheim\Crashes\Crash_2021-03-08_203119147\': 91606495232 bytes free of 118913040384 total.

    Write to location 0000000000000004 caused an access violation.

    Context:
    RDI: 0x0000019e00202560 RSI: 0x00000000000001ff RAX: 0x0000000000000004
    RBX: 0x000000854b6dbe70 RCX: 0x0000019de0001c60 RDX: 0x0000000000000010
    RIP: 0x00007ffdfde43d75 RBP: 0x000000854b6dbf20 SegCs: 0x0000000000000033
    EFlags: 0x0000000000010206 RSP: 0x000000854b6dbdf0 SegSs: 0x000000000000002b
    R8: 0x0000000000000010 R9: 0x00007ffdff1c2004 R10: 0x00007ffdff236258
    R11: 0x0000019e00202560 R12: 0x00007ffdff5a0fc0 R13: 0x000000854b6dc820
    R14: 0x0000000000000000 R15: 0x0000019de0001c80


    Bytes at CS:EIP:
    f6 d0 a8 01 74 1c 8b 53 08 4c 8d 05 7f e2 37 01

    Mono DLL loaded successfully at 'D:\Steam\steamapps\common\Valheim\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.


    Stack Trace of Crashed Thread 5764:
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFDE43D75)
    0x00007FFDFDE43D75 (UnityPlayer) (function-name not available)
    0x00007FFDFE601EA0 (UnityPlayer) UnityMain
    0x00007FFDFE62B878 (UnityPlayer) UnityMain
    0x00007FFDFE3C627D (UnityPlayer) UnityMain
    0x00007FFDFE3C2988 (UnityPlayer) UnityMain
    0x00007FFDFE3AFA3B (UnityPlayer) UnityMain
    0x00007FFDFE622733 (UnityPlayer) UnityMain
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFE280FAB)
    0x00007FFDFE280FAB (UnityPlayer) (function-name not available)
    0x00007FFDFE3B4848 (UnityPlayer) UnityMain
    0x00007FFDFE3B0400 (UnityPlayer) UnityMain
    0x00007FFDFE3B1658 (UnityPlayer) UnityMain
    0x00007FFDFE37D65D (UnityPlayer) UnityMain
    0x00007FFDFE3870BF (UnityPlayer) UnityMain
    0x00007FFDFE52B137 (UnityPlayer) UnityMain
    0x00007FFDFE51CB67 (UnityPlayer) UnityMain
    0x00007FFDFE51CC03 (UnityPlayer) UnityMain
    0x00007FFDFE51F03C (UnityPlayer) UnityMain
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFE2D3A3E)
    0x00007FFDFE2D3A3E (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFE2D279A)
    0x00007FFDFE2D279A (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFE2D684C)
    0x00007FFDFE2D684C (UnityPlayer) (function-name not available)
    0x00007FFDFE2DA33B (UnityPlayer) UnityMain
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF62DEF11F2)
    0x00007FF62DEF11F2 (valheim) (function-name not available)
    0x00007FFE61617034 (KERNEL32) BaseThreadInitThunk
    0x00007FFE625E2651 (ntdll) RtlUserThreadStart

    2nd game:

    Unknown caused an Access Violation (0xc0000005)
    in module Unknown at 0033:48b80158.

    Error occurred at 2021-03-08_172156.
    D:\Steam\steamapps\common\Teamfight Manager\Teamfight Manager.exe, run by texas.

    38% physical memory in use.
    8138 MB physical memory [4970 MB free].
    1276 MB process peak paging file [1201 MB used].
    792 MB process peak working set [742 MB used].
    System Commit Total/Limit/Peak: 6276MB/10058MB/11849MB
    System Physical Total/Available: 8138MB/4970MB
    System Process Count: 157
    System Thread Count: 1646
    System Handle Count: 66929
    Disk space data for 'C:\Users\texas\AppData\Local\Temp\samoyed\Teamfight Manager\Crashes\Crash_2021-03-09_002153137\': 92420161536 bytes free of 118913040384 total.

    Write to location 0000025748B80158 caused an access violation.

    Context:
    RDI: 0x00000259b081f330 RSI: 0x0000025748b80158 RAX: 0x00000259b081f380
    RBX: 0x0000025748b80158 RCX: 0x00000259b081f330 RDX: 0x00000259b081f330
    RIP: 0x0000025748b80158 RBP: 0x00000259b081f330 SegCs: 0x0000025900000033
    EFlags: 0x0000000000010202 RSP: 0x000000b9597ae648 SegSs: 0x000002590000002b
    R8: 0x0000000000000000 R9: 0x0000000000000000 R10: 0x00000259b097a210
    R11: 0x00007ffdfd839a80 R12: 0x000002574a5c2d20 R13: 0x00000259b081f330
    R14: 0x0000000000000000 R15: 0x00000259b097aa98


    Bytes at CS:EIP:
    58 01 b8 48 57 02 00 00 58 01 b8 48 57 02 00 00

    Mono DLL loaded successfully at 'D:\Steam\steamapps\common\Teamfight Manager\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.


    Stack Trace of Crashed Thread 7772:
    ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 0000025748B80158)
    ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 0000025748B80158)
    0x0000025748B80158 ((<unknown>)) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFDFD63237F)
    0x00007FFDFD63237F (mono-2.0-bdwgc) (function-name not available)
    0x00007FFDFD842842 (mono-2.0-bdwgc) mono_unity_backtrace_from_context
    0x00007FFDFD83DC9F (mono-2.0-bdwgc) mono_unity_backtrace_from_context
    0x00007FFDFD8426A1 (mono-2.0-bdwgc) mono_unity_backtrace_from_context
    0x00007FFDFD839AC2 (mono-2.0-bdwgc) mono_unity_backtrace_from_context
    0x000002574A4F08C3 (Mono JIT Code) <unknown class>.<unknown method>()
    0x000002576A67DFBB (mscorlib) Enumerator.MoveNext()
    0x00000259B5CF973B (Scripts) Champion.get_Buffed()
    0x00000259B5D0B21B (Scripts) Champion.get_SkillSpeed()
    0x00000259B5D0B0B9 (Scripts) ActionPlayer.get_Speed()
    0x00000259B5D0AF5B (Scripts) ActionPlayer.get_UsableFrame()
    0x00000259B5D0AEAB (Scripts) ActionPlayer.get_CanUse()
    0x00000259B5D0AD23 (Scripts) Actionable.get_ValidActions()
    0x00000259B5D0A303 (Scripts) Agent.GetAction()
    0x00000259B5D094B3 (Scripts) Agent.Run()
    0x00000259B5D04E9B (Scripts) Champion.Run()
    0x00000259B5D03888 (Scripts) Game.RunFrame()
    0x00000259B5D01E7B (Scripts) PlayerGameJob.Run()
    0x00000259B87B9B4B (Scripts) PlayerGameJob.RunWithBanpick()
    0x00000259B87B0FD3 (Scripts) GameRunner.RunRandomIn()
    0x00000259B49B908B (Scripts) GameRunner.Run()
    0x00000259B49B8AE6 (mscorlib) System.Threading.ThreadHelper.ThreadStart_Context()
    0x00000259B49B8576 (mscorlib) System.Threading.ExecutionContext.RunInternal()
    0x00000259B49B7F9B (mscorlib) System.Threading.ExecutionContext.Run()
    0x00000259B49B7EAB (mscorlib) System.Threading.ExecutionContext.Run()
    0x00000259B49B7B23 (mscorlib) System.Threading.ThreadHelper.ThreadStart()
    0x00000259B49B7A7E (mscorlib) System.Object.runtime_invoke_void__this__()
    0x00007FFDFD75D690 (mono-2.0-bdwgc) mono_get_runtime_build_info
    0x00007FFDFD6E2912 (mono-2.0-bdwgc) mono_perfcounters_init
    0x00007FFDFD6EBB42 (mono-2.0-bdwgc) mono_runtime_invoke_array
    0x00007FFDFD7063DF (mono-2.0-bdwgc) mono_threads_set_shutting_down
    0x00007FFDFD706126 (mono-2.0-bdwgc) mono_threads_set_shutting_down
    0x00007FFE61617034 (KERNEL32) BaseThreadInitThunk
    0x00007FFE625E2651 (ntdll) RtlUserThreadStart
     
  4. benbenyuan

    benbenyuan

    Joined:
    Mar 15, 2021
    Posts:
    1
    I met the same problem, and solved it by uninstalling the critrix
     
  5. Gnometech

    Gnometech

    Joined:
    Jan 31, 2014
    Posts:
    4
    I recently ran into the same issue - all games made with Unity crahed after 10 - 20 minutes with the described message. I have no Citrix or any VR devices installed.

    In my case the problem disappeared when I uninstalled the latest Windows 10 (Version 2004) Update: KB4589212.

    Just as a heads up for people facing the same problem. There seems to be an issue with Unity and the mentioned Win10 patch.
     
  6. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,159
    Got any dumps to share?
     
  7. viking55

    viking55

    Joined:
    Mar 9, 2021
    Posts:
    2
    i do not currently nor have I ever run citrix on this PC. Is there a fix for non citrix users? thank you
     
  8. Seeis

    Seeis

    Joined:
    Mar 22, 2021
    Posts:
    3
    Hello!
    I don't have citrix and any VR devices but i'm also have this problem. First time this problem i get in game 'My Time At Portia' ~1 year ago. Now, i got this problem 6-7 days ago in game 'Genshin Impact', after game update to version 1.4. There was no error before the update. I think, dev team updated game engine to Unity 2017.4.30f1.

    Win8.1 x64, AMD Radeon HD 7670M


    Genshin Impact [version: Unity 2017.4.30f1 (0)]

    atidxx64.dll caused an Access Violation (0xc0000005)
    in module atidxx64.dll at 0033:fced4954.

    Error occurred at 2021-03-22_031308.
    D:\Games\Genshin Impact\Genshin Impact game\GenshinImpact.exe, run by Vladimir.
    26% memory in use.
    8084 MB physical memory [5904 MB free].
    24468 MB paging file [20602 MB free].
    134217728 MB user address space [134216669 MB free].
    Read from location 00000048 caused an access violation.

    Context:
    RDI: 0x914eb350 RSI: 0x91e80688 RAX: 0x00000000
    RBX: 0x914eab68 RCX: 0x91e80688 RDX: 0xfffffedb
    RIP: 0xfced4954 RBP: 0x0000000f SegCs: 0x00000033
    EFlags: 0x00010206 RSP: 0x8a1bc6b0 SegSs: 0x0000002b
    R8: 0xffffffff R9: 0x00000000 R10: 0x887943e0
    R11: 0x914eab68 R12: 0x00000000 R13: 0x00000000
    R14: 0x91e79bf8 R15: 0x8a1bc8c0

    Bytes at CS:EIP:
    49 8b 75 48 48 8b 86 88 00 00 00 f6 40 23 40 0f

    Stack:
    0x8a1bc6b0: 914eab68 0000004f 00000001 0000004f h.N.O.......O...
    0x8a1bc6c0: 00000001 00000000 0000000f 00000000 ................
    0x8a1bc6d0: 7fffffff 00000000 0000008b 00000000 ................
    0x8a1bc6e0: fd4b1848 00007ff9 8a1bc8c0 0000004f H.K.........O...
    0x8a1bc6f0: 7fffffff 00000000 8a1bc948 0000004f ........H...O...
    0x8a1bc700: 8a1bc8c0 0000004f 89e2cbe8 0000004f ....O.......O...
    0x8a1bc710: 89e28ef0 0000004f fced1a06 00007ff9 ....O...........
    0x8a1bc720: 8a1bc8c0 0000004f 00000000 00000000 ....O...........
    0x8a1bc730: 0000000f 0000004f 914eb350 0000004f ....O...P.N.O...
    0x8a1bc740: 8a1bc8c0 0000004f fced38aa 00007ff9 ....O....8......
    0x8a1bc750: 00000000 0000004f 7fffffff 0000004f ....O.......O...
    0x8a1bc760: 8a1bc8c0 0000004f 8a1bca90 0000004f ....O.......O...
    0x8a1bc770: 89e2cbe8 0000004f 0000008b 00000000 ....O...........
    0x8a1bc780: 00000000 00000000 fceca39b 00007ff9 ................
    0x8a1bc790: 8a1bc8c0 0000004f 8a1bc948 0000004f ....O...H...O...
    0x8a1bc7a0: 8a1bc978 0000004f 8a1bc948 0000004f x...O...H...O...
    0x8a1bc7b0: fffffffe ffffffff fd7bf0b0 00007ff9 ..........{.....
    0x8a1bc7c0: 00000000 00000000 8a1bc7d0 0000004f ............O...
    0x8a1bc7d0: fd7bf0b0 00007ff9 8a1bc7b8 0000004f ..{.........O...
    0x8a1bc7e0: 00000000 00000000 89e28ef0 0000004f ............O...
    0x8a1bc7f0: 00000000 00000000 89e2cbf8 0000004f ............O...
    0x8a1bc800: 00000004 00000000 89e2cbe8 0000004f ............O...
    0x8a1bc810: 00000001 00000000 fcec3e9d 00007ff9 .........>......
    0x8a1bc820: 01000100 0000004f 8a1bc8c0 0000004f ....O.......O...
    0x8a1bc830: 00000000 00000000 00000001 0000004f ............O...
    0x8a1bc840: fffffffe ffffffff 00000030 00000000 ........0.......
    0x8a1bc850: 00000000 00000200 00000000 04000000 ................
    0x8a1bc860: 88794ca8 0000004f 89f373d8 0000004f .Ly.O....s..O...
    0x8a1bc870: 89e28ef0 0000004f 8a6b7870 0000004f ....O...pxk.O...
    0x8a1bc880: 00000000 00000000 fcec3777 00007ff9 ........w7......
    0x8a1bc890: 8a6b7870 0000004f 919f01d8 0000004f pxk.O.......O...
    0x8a1bc8a0: 887943e0 0000004f 000007fc 0000004f .Cy.O.......O...
    0x8a1bc8b0: fffffffe ffffffff 919ecb60 0000004f ........`...O...
    0x8a1bc8c0: 887943e0 0000004f 89e28ef0 0000004f .Cy.O.......O...
    0x8a1bc8d0: 88794da0 0000004f 88789fe0 0000004f .My.O.....x.O...
    0x8a1bc8e0: 89e2cbe8 0000004f 919f0108 0000004f ....O.......O...
    0x8a1bc8f0: 919f0140 0000004f 00000000 00000000 @...O...........
    0x8a1bc900: 00000100 00000003 00007f00 00000020 ............ ...
    0x8a1bc910: 10000000 00000010 000007fe 0000000e ................
    0x8a1bc920: 0000000f 00000000 919f0178 0000004f ........x...O...
    0x8a1bc930: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bc940: 8a1bc948 0000004f fd7bf0b0 00007ff9 H...O.....{.....
    0x8a1bc950: 8a1bc930 0000004f 00000000 00000000 0...O...........
    0x8a1bc960: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bc970: 914e90d0 0000004f fd7bf0b0 00007ff9 ..N.O.....{.....
    0x8a1bc980: 914e90d0 0000004f 00000000 00000000 ..N.O...........
    0x8a1bc990: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bc9a0: 914eb0a0 0000004f fd7bf0b0 00007ff9 ..N.O.....{.....
    0x8a1bc9b0: 914e6988 0000004f 00000000 00000000 .iN.O...........
    0x8a1bc9c0: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bc9d0: 8a1bc9d8 0000004f fd7bf0b0 00007ff9 ....O.....{.....
    0x8a1bc9e0: 8a1bc9c0 0000004f 00000000 00000000 ....O...........
    0x8a1bc9f0: 919f01d8 0000004f 914e63b8 0000004f ....O....cN.O...
    0x8a1bca00: 914eb350 0000004f 00000000 00000000 P.N.O...........
    0x8a1bca10: 00000000 00000000 fd7bf0b0 00007ff9 ..........{.....
    0x8a1bca20: 00000000 00000000 8a1bca30 0000004f ........0...O...
    0x8a1bca30: fd7bf0b0 00007ff9 8a1bca18 0000004f ..{.........O...
    0x8a1bca40: 00000000 00000000 fd7bf0b0 00007ff9 ..........{.....
    0x8a1bca50: 00000000 00000000 8a1bca60 0000004f ........`...O...
    0x8a1bca60: fd7bf0b0 00007ff9 8a1bca48 0000004f ..{.....H...O...
    0x8a1bca70: 00000000 00000000 fd7bf0b0 00007ff9 ..........{.....
    0x8a1bca80: 00000000 00000000 8a1bca90 0000004f ............O...
    0x8a1bca90: fd7bf0b0 00007ff9 8a1bca78 0000004f ..{.....x...O...
    0x8a1bcaa0: 00000000 00000000 00000000 04000000 ................
    0x8a1bcab0: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bcac0: 8a1bcac8 0000004f fd7bf0b0 00007ff9 ....O.....{.....
    0x8a1bcad0: 8a1bcab0 0000004f 00000000 00000000 ....O...........
    0x8a1bcae0: 0000000a 0000001b 0000000a 00000000 ................
    0x8a1bcaf0: 00000000 ffffffff 00000005 00000000 ................
    0x8a1bcb00: 00000002 00000000 919f0210 0000004f ............O...
    0x8a1bcb10: 919f0228 0000004f 919f0410 0000004f (...O.......O...
    0x8a1bcb20: 919f05f8 0000004f 919f07e0 0000004f ....O.......O...
    0x8a1bcb30: 00000027 00000027 00000027 0000004f '...'...'...O...
    0x8a1bcb40: 919f0360 0000004f 919f0548 0000004f `...O...H...O...
    0x8a1bcb50: 919f0730 0000004f 919f0918 0000004f 0...O.......O...
    0x8a1bcb60: 919f0400 0000004f 919f05e8 0000004f ....O.......O...
    0x8a1bcb70: 919f07d0 0000004f 919f09b8 0000004f ....O.......O...
    0x8a1bcb80: 00000000 00000000 00000000 00000000 ................
    0x8a1bcb90: 00000000 00000000 00000000 00000000 ................
    0x8a1bcba0: 00000000 00000000 00000001 0000004f ............O...
    0x8a1bcbb0: 8a8d00e8 0000004f 8a8d0208 0000004f ....O.......O...
    0x8a1bcbc0: 8a8d03c0 0000004f 00000000 00000000 ....O...........
    0x8a1bcbd0: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
    0x8a1bcbe0: 89fa2578 0000004f fd7bf0b0 00007ff9 x%..O.....{.....
    0x8a1bcbf0: 89fa7498 0000004f 00000000 00000000 .t..O...........
    0x8a1bcc00: fd7bf0b0 00007ff9 00000000 00000000 ..{.............
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    Module 1
    C:\Windows\SYSTEM32\xinput1_3.dll
    Image Base: 0x00400000 Image Size: 0x0001e000
    File Size: 107368 File Time: 2007-04-04_185422
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® DirectX for Windows®
    FileDesc: Microsoft Common Controller API
    FileVer: 9.18.944.0
    ProdVer: 9.18.944.0
     

    Attached Files:

  9. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    You're running a 5 year old graphics driver (from 2016-02-26). Have you considered updating it? The crash is happening inside the driver, not much we can do here.
     
  10. Seeis

    Seeis

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    This is latest driver for amd radeon hd 7670M.
    Radeon Software Version 16.2.1 (Crimson)
    But why, if i running game at Intel graphics hd 4000 this problem not appear ?) Magic? )))
     
  11. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Well, that just confirms that the issue is in the Radeon GPU driver. When you run the game on Intel HD 4000, it's using the Intel GPU driver.

    You could try playing with driver versions and install even older ones to see if that would fix the crash.
     
  12. Seeis

    Seeis

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    OK, I'll try what time it is, most likely on the weekend and report the results. It is usually advised to upgrade to the latest driver versions) The only strange thing is that this error occurs only on the Unity engine.
     
  13. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Driver bugs can be annoying... It could be that it's choking on something Unity is doing but there's really no way for us to know that.
     
  14. Gnometech

    Gnometech

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    Jan 31, 2014
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    Yes, I kept all "crash.dmp" files and error.log files from both games. One is based on Unity 2020.1.17f1_9957aee8edc2 and the other shows version 2019.4.19f1_ca5b14067cec. I have 9 crash reports in total - do you need them all or is one sufficient? What is the best way to provide the stuff to you? I uploaded one of the crash.dmp files to the post, if you need more, let me know.

    Some more details to my system:

    OS: Windows 10 Home Version 2004 (x64)
    Processor: Intel Core i7-9750H (2.60 GHz)
    RAM: 16 GB
    Graphics Card: GeForce RTX 2060 using NVidia Game Ready Drivers

    I suspected the NVidia drivers first, but could reproduce the crashes with versions 461.40, 461.72 and 461.92.
     

    Attached Files:

  15. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Your crash isn't in the driver. However, I can't really tell why it's happening just from one dump file. Could you upload the rest too? You can put them in a zip file and upload it to this thread or PM me the link to it after putting it on Google Drive/DropBox/OneDrive/etc.
     
  16. Gnometech

    Gnometech

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    Attached you can find all files that I "collected".

    As I said, the issue disappeared after uninstalling Win10 Update KB4589212, which is related to Intel microcode updates. Why this should cause the observed issues is beyond me, though - maybe it is a Microsoft problem.
     

    Attached Files:

  17. Leka_ali

    Leka_ali

    Joined:
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    1
    I have midgame crashes with the same error when i'm playing overcooked 2!

    Overcooked2 [version: Unity 2017.4.8f1 (5ab7f4878ef1)]

    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0023:5ec9aee8.

    Error occurred at 2021-03-23_225604.
    C:\Program Files (x86)\Steam\steamapps\common\Overcooked! 2\Overcooked2.exe, run by alisa.
    14% memory in use.
    0 MB physical memory [0 MB free].
    0 MB paging file [0 MB free].
    0 MB user address space [2807 MB free].
    Read from location 3f716d1e caused an access violation.

    Context:
    EDI: 0x1c0d69ec ESI: 0x00bc6c94 EAX: 0x3f716cde
    EBX: 0x317c1c00 ECX: 0x00bc6d61 EDX: 0x00000001
    EIP: 0x5ec9aee8 EBP: 0x00bc6990 SegCs: 0x00000023
    EFlags: 0x00210202 ESP: 0x00bc696c SegSs: 0x0000002b
    when i'm playing overcooked 2!
    It's random crash, could be 1 or 2 minutes after game starting or 20 minutes, i have just restored the PC so i only have one log with the dmp file, Please help me!
     

    Attached Files:

  18. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Thanks for these. It seems these crashes are happening at random places and most of them make absolutely no sense. If you were on a desktop, I'd ask if you were overclocking your CPU as these crashes are consistent with somebody who has an unstable overclock. Perhaps that's why they are stopping the rollout of that update...

    Have the crashes totally stopped once you uninstalled that update?
     
  19. Gnometech

    Gnometech

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    Jan 31, 2014
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    Yes, after uninstalling the update I have seen no more crashes. And yes, they appeared randomly mid-game (usually about 10-20 minutes in).

    And no, I have not overclocked my CPU. So, it seems something is wonky with that Windows 10 Update... well, go figure, I have paused updates for the time being. :)
     
  20. ivb98067

    ivb98067

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    Hello I can also confirm my issues got solved after removing the KB4589212 Windows 10 Update.
    Before that I tried to reinstall games, NVIDIA drivers (tested with older too), verify system and various others tweaks, only removing that update worked.

    Before that I noticed frequent crashes with any Unity games after 5-10 minutes (tested on 3 different) and also had some rare Blue-Screen crash (also one time in a non-Unity game). I have an Intel 9700K OC.

    For me the crashes were under these different version:
    Unity 2018.4.16f1_e6e9ca02b32a
    Unity 2018.4.31f1_212ea663d844
    Unity 2020.2.3f1_8ff31bc5bf5b

    Thanks a lot Gnometech for your finding. Attached recent crashes logs from 3 different games.
     

    Attached Files:

  21. masak

    masak

    Joined:
    Aug 14, 2011
    Posts:
    50
    Any progress?
    A user of my game got this error.
    He could not launch my game, crashed immediately even if a smallest project for debug.
    But I changed Product Name, he could launch!

    I have not told about KB4589212 yet.

    I also sent a bug report.

    2019.4.25f1
    Windows 10 (10.0.19042) 64bit
    Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
    NVIDIA GeForce RTX 2080 Ti
     

    Attached Files:

  22. adhill

    adhill

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    May 24, 2021
    Posts:
    1
    Did the fix make it to Unity 5? I know Cities: Skylines is still using that and they have the crash, but they may just have an outdated version.
     
    Last edited: May 24, 2021
  23. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    It did not. At the time this bug was discovered, we had stopped releasing new Unity 5 releases. The oldest Unity version this fix is in is 2017.4.16f1.
     
  24. Spelborea

    Spelborea

    Joined:
    May 20, 2020
    Posts:
    11
    Having same issue here with Unity 2019.4.4f1 version after moving the project for new computer Alienware m15. Game is running perfect inside Editor but not on the Build, got UnityPlayer.dll access violation when the game is about to enter the first scene that comes with more two additive scenes.Tried to build this first scene ( without the loading screen script ) to check and there is causing the crash ( though it was the async loading system of the scenes that was causing the issue but after checking the log of the isolated scene it had no reference about loading problems only the crash ) .
    Here are my log files:. https://files.fm/u/vh6smqcxd
     
  25. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Please report a bug on this.
     
  26. Spelborea

    Spelborea

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    May 20, 2020
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    Solved here. Updated to the last version of Unity and removed KB4589212
     
  27. Spelborea

    Spelborea

    Joined:
    May 20, 2020
    Posts:
    11
    KB4589212 solved with udpate to the 2020 lts
     
  28. Twice-Circled

    Twice-Circled

    Joined:
    Sep 29, 2013
    Posts:
    16
    A player of our deployed game is encountering a similar crash/error at the moment on Standalone, Windows 2019.4.25f1.

    It's a 100% reproducible crash as the game starts, but they are the only player reporting the issue so far. This suggests something about their particular setup is causing the crash.

    Downgrading back to the previous version of the game which uses 2018.3.14f1 solved the issue for them - no more crash. While this is not a perfect test case - there are some changes in my code between the two versions too - it does suggest to me that the issue is in some change to the standalone player between 2018 LTS and 2019 LTS.

    All of this is very reminiscent of the original issue of this thread which I posted 3 years ago where an interaction with Citrix workstation was causing the issue. That particular issue is of course fixed, but perhaps there is a new interaction with a different bit of software that is causing the issue?

    I submitted a bug report:
    https://fogbugz.unity3d.com/default.asp?1343301_tai39d1kv7lkb37s

    I'm posting this here rather than in a new thread because this thread is the top hit on Google for this particular error so could prove useful to other developers searching for this error.

    Any advice about where the issue is occurring (my code, player's setup or Unity code) would be really appreciated.
     
  29. Twice-Circled

    Twice-Circled

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    Sep 29, 2013
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    Crash files attached (wouldn't let me edit previous post).
     

    Attached Files:

  30. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Good news, I fixed this issue last Monday. Here's the issue tracker link: https://issuetracker.unity3d.com/is...the-two-monitors-have-different-monitor-scale

    This bug was introduced in 2019.4.25f1 as part of a bad fix to another issue (unlucky upgrade for you :(..). If you're able to revert to 2019.4.24f1, this issue will go away.
     
  31. Twice-Circled

    Twice-Circled

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    Wonderful, thank you. Yes, I think that will be possible.
     
  32. Soccastar001

    Soccastar001

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    Jul 10, 2021
    Posts:
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    I'm having crashes with multiple Unity games. These games won't even launch and crash with application error 1000. UnityPlayer.dll is the offending module with exception ID 0xc0000005
     
  33. Schneider21

    Schneider21

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    Feb 6, 2014
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    3,510
    @Tautvydas-Zilys Could you shed some light on why this issue was fixed for 2020, but not 2019? Our project is on 2019.4.28f1 and I'm reluctant to upgrade us to 2020 at this stage in development, not knowing what issues it might cause.
     
  34. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    The bug never existed in 2020.1+. It was accidentally introduced in 2019.4.25f1 and a fix to 2019.4.x line is coming very soon.
     
  35. Schneider21

    Schneider21

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    Feb 6, 2014
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    Sorry, I think I asked that in a confusing way. You indicated that you fixed this issue in early July, and the issue tracker you linked mentions the fix version was 2020.1.x. But 2019.4.29 just released July 30th and does not include the fix. Is it because the issue is more complicated for the 2019 version line, or are you guys siloed a bit and you focus mainly on 2020 or something?
     
  36. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    I fixed it for 2019.4 in a dev branch. It's just that we have rigorous testing requirements for fixes that go to LTS release and they take time to land/get merged. I expect it to be there for the next 2019.4 LTS.
     
    Schneider21 likes this.
  37. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    The fix landed just today. It will be in 2019.4.30f1.
     
  38. Twice-Circled

    Twice-Circled

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    Great, thanks Tautvydas-Zilys, much appreciated.
     
  39. retyrosfear

    retyrosfear

    Joined:
    Oct 5, 2021
    Posts:
    1
    I need some help on this problem too, i played a game "genshin impact" and i have the same problem here.

    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0033:d7153ac1.

    what can i do to fix this? i dont use citrix and i dont have any KB4589212 on my windows update..
    pls help.. its tormenting, i cant enjoy this game at all
     

    Attached Files:

  40. jkepps

    jkepps

    Joined:
    Dec 11, 2021
    Posts:
    1
    I am also seeing the crash on a Windows 11 system. Did not see the issue when running Windows 10.
    Not running Citrix
    Don't see the KB4589212 in the list of installed updates.
    Attaching several crash dumps.
    Machine has Intel UHD Graphics 630, and NVIDIA GeForce RTX 2080.
    Updated both video cards drivers to the latest available
    Any help would be greatly appreciated


    Genshin Impact [version: Unity 2017.4.30f1 (0)]

    GenshinImpact.exe caused an Access Violation (0xc0000005)
    in module GenshinImpact.exe at 0033:00000000.

    Error occurred at 2021-12-01_122936.
    G:\Genshin Impact\Genshin Impact game\GenshinImpact.exe, run by mepps.
    69% memory in use.
    16286 MB physical memory [4935 MB free].
    22430 MB paging file [3132 MB free].
    134217728 MB user address space [134209183 MB free].
    Write to location 00000000 caused an access violation.

    Context:
    RDI: 0x0000000a RSI: 0x142e0560 RAX: 0xdeade101
    RBX: 0x0000471a RCX: 0x142e0560 RDX: 0xd4ffdd00
    RIP: 0x00000000 RBP: 0xd4ffe030 SegCs: 0x00000033
    EFlags: 0x00010206 RSP: 0xd4ffdbb0 SegSs: 0x0000002b
    R8: 0xffffffff R9: 0x00000001 R10: 0x1329bfe8
    R11: 0x00000008 R12: 0x00000001 R13: 0xc1a5b9b0
    R14: 0x0000471a R15: 0x13efe0f0
     

    Attached Files:

  41. SawyerK

    SawyerK

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    Feb 11, 2016
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    48
  42. nicola02nb

    nicola02nb

    Joined:
    May 25, 2022
    Posts:
    1
    Same issues on different cames such as Enter the Gungeon, Rust, etc....
    -Never Used Citrix
    -Done a fresh install
    -Updated rivers
    But still nothing changed.
    Can you give us some tips?
     

    Attached Files: