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UNABLE TO VALIDATE THE VAT NUMBER

Discussion in 'Assets and Asset Store' started by magnetica, Jun 5, 2016.

  1. magnetica

    magnetica

    Joined:
    Jan 3, 2008
    Posts:
    79
    i'm trying to buy some assets but the payment system gives me this error:
    FOLLOWING ERROR OCCURRED: WE ARE CURRENTLY UNABLE TO VALIDATE THE VAT NUMBER. PLEASE TRY AGAIN LATER.!

    i've already purchased a lot of assets without problems.

    any idea? is it a known problem?

    i've already asked for suppot using the form (2 times..) but i'm still waiting for an answer.

    thanks for your support.

    ps. i'm from Italy.

    Emiliano G.
     
  2. Akta

    Akta

    Joined:
    Oct 15, 2010
    Posts:
    119
    Yes, same here, I'm from Italy as well.
     
  3. Manaburn

    Manaburn

    Joined:
    Dec 13, 2012
    Posts:
    12
    Assuming they're using the "usual" (EU provided: http://ec.europa.eu/taxation_customs/vies/ ) way you validate VAT numbers that service has a notoriously bad uptime. So there's a reasonable chance it's outside of UT's control.
     
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