Search Unity

  1. We are migrating the Unity Forums to Unity Discussions. On July 12, the Unity Forums will become read-only.

    Please, do not make any changes to your username or email addresses at id.unity.com during this transition time.

    On July 15, Unity Discussions will become read-only until July 18, when the new design and the migrated forum contents will go live.


    Read our full announcement for more information and let us know if you have any questions.
Unity's version control component has been upgraded to Plastic SCM.

Unable to Use or Migrate to Plastic SCM

Discussion in 'Unity Collaborate' started by MegaMasterX, Mar 11, 2022.

  1. MegaMasterX

    MegaMasterX

    Joined:
    Apr 6, 2014
    Posts:
    12
    Hello. I have a project that was forcefully migrated to Plastic SCM and I cannot use either Collaborate nor Plastic SCM.

    Unity Editor: 2020.3.30f1
    Version Control package version: 1.15.13

    The Plastic SCM window is completely grayed out. I did not get a prompt to migrate the local workspace to Plastic like I did with another project. When attempting to pull down the pending changes, Collaborate is giving me a Cannot get diff between revisions error.

    This also occurs when pulling the repository down directly from Plastic SCM's desktop application.

    upload_2022-3-11_13-26-29.png

    I have:
    - Uninstalled and reinstalled the Unity Editor.
    - Deleted and redownloaded the project remotely via Unity Hub.
    - Deleted and redownloaded the project via Plastic SCM's Desktop Application.
    - Uninstalled and reinstalled the Version Control package.
    - Attempted to use a previous version of the Version Control package - 1.15.12.
     
  2. Danny327

    Danny327

    Unity Technologies

    Joined:
    Jan 4, 2021
    Posts:
    78
    Hi,
    Since this might require us to review your project and organization from the backend's side, could you submit a support ticket to us so that we can further assist you on this issue?
    You can visit the Plastic SCM's support page and click Create a new ticket button to create a ticket to the Plastic SCM support group.
     
  3. MegaMasterX

    MegaMasterX

    Joined:
    Apr 6, 2014
    Posts:
    12
    Good to go.

    For those who run into this issue in the future and aren't prompted to migrate to Plastic, the issue was solved by Disabling Collaborate in the Services window and restarting the editor.
    Plastic.gif
     
    LilGames likes this.