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Unity's version control component has been upgraded to Plastic SCM.

Unable to update to new version or restore to old version due to "Cannot get diff between revisions"

Discussion in 'Unity Collaborate' started by DzSwipe, Feb 22, 2022.

  1. DzSwipe

    DzSwipe

    Joined:
    Dec 31, 2013
    Posts:
    1
    My team and I are currently experiencing a serious issue where after some changes were pushed, no members can update to the newest revisions or restore old revisions. The main error given is "Cannot get diff between revisions" in the collab menu:
    upload_2022-2-21_23-44-4.png

    However the following message also appears, which states that the project is archived, even though it is not:

    upload_2022-2-21_23-44-47.png

    I have personally attempted to uninstall the project locally and redownload from the cloud, however the problem persisted still on multiple devices. What solutions can we try to restore collab functionality? This issue is preventing us from getting any work pushed.

    Does this have to do with moving to Plastic SCM?
     
  2. Danny327

    Danny327

    Unity Technologies

    Joined:
    Jan 4, 2021
    Posts:
    78
    Hi,
    This sounds like an issue you need to submit to us as a support ticket for further investigation.
    Please do so at your earliest convenience, and we'll be more than happy to give any assistance we can.