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Bug Unable to sign in to Unity Hub in managed enviroment

Discussion in 'Editor & General Support' started by WsmithAQA, Jan 17, 2023.

  1. WsmithAQA

    WsmithAQA

    Joined:
    Jan 17, 2023
    Posts:
    1
    Hi All,

    Recently deployed Unity Editor and Hub to a few computer suites and having a strange issue in that when users sign in to Hub it opens the web page and accepts the login but shows an error in Hub.

    Anyone ran into this before? Same across accounts and devices.

    upload_2023-1-17_16-29-59.png

    Info-log related - can share more\upload if needed

    Failed to refresh data, fallback to default data. Reason: unable to verify the first certificate

    Trying to connect on pipe Unity-LicenseClient-DLCGUEST
    Lost IPC connection to Licensing Client
    Failed with ipc error type: PipeIsNotOpen, pid: undefined
    Failed to connect to pipe: 'Unity-LicenseClient-DLCGUEST, pid: undefined
     
    WsmithAQA, Jan 17, 2023
    #1