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Bug Unable to Receive Verification Code for Unity Login

Discussion in 'Unity Ads & User Acquisition' started by Free-Apps-Inc, Jun 16, 2023.

  1. Free-Apps-Inc

    Free-Apps-Inc

    Joined:
    Feb 20, 2021
    Posts:
    3
    Hello,

    I am facing an issue with logging into the Unity Ads website. The website is not sending the verification code to my registered phone number, preventing me from logging in. I have already contacted Unity support through email, but I have not received a response for over 12 days.

    Support Ticket Number: #1578851


     
  2. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    163
    Hello,

    Sorry for the belated response. We are working on inquiries however it will take some time due to the increasing number of tickets recently.

    I can find your ticket, and I'll handle it. Please bear with me, and thanks for your patience.
     
  3. Free-Apps-Inc

    Free-Apps-Inc

    Joined:
    Feb 20, 2021
    Posts:
    3
    Thanks For your reply. It's been 20 days since I logged into my account. Please fix this.