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Unable To Load Billing Plan

Discussion in 'Unity Cloud Build' started by eizenhorn, Apr 11, 2019.

  1. eizenhorn

    eizenhorn

    Joined:
    Oct 17, 2016
    Posts:
    1,273
    Hi!

    Today I'm faced with this error. Unity Teams subscription active. Unity Plus subscription active. Also Dashboard can't connect with bitbucket (previously all works fine without problems and I builded iOS builds fine)
    upload_2019-4-11_11-5-17.png

    Billing API returns server error
    upload_2019-4-11_11-14-26.png

    {"error":"Billing API error."}


    Also I can see so many Cross-Origin Read Blocking warnings and billing endpoint is one of them.
     
    Last edited: Apr 11, 2019
  2. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    150
    Hi @eizenhorn,

    I believe that this may have been caused by a brief outage with our licensing system, which was resolved shortly after your post. Can you please confirm if you are still seeing this behaviour?
     
  3. eizenhorn

    eizenhorn

    Joined:
    Oct 17, 2016
    Posts:
    1,273
    Yep now works :) anyway I configured it directly in Unity interface
     
    Last edited: Apr 12, 2019
  4. timdevil

    timdevil

    Joined:
    Dec 12, 2013
    Posts:
    12
    Same error occurs now trying to edit a cloud build config.
    "Unable to load Billing Plan"

    I tried to reach the unity3d support but stuck at "Checking support eligibility..." popup. :mad:
     
  5. Lurking-Ninja

    Lurking-Ninja

    Joined:
    Jan 20, 2015
    Posts:
    3,602
    victorw likes this.