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Unable to Download App

Discussion in 'Unity Cloud Build' started by ratonmalo, Nov 13, 2015.

  1. ratonmalo

    ratonmalo

    Joined:
    Apr 12, 2010
    Posts:
    270
    Hi guys,

    I get an error using the Cloud Build and the Beta version site as well, actually the Beta site give me the message that my device have to be recognized by the system and give me the popup of Install the unity profile that when I press install it back to the site.

    Im working with Unity5, trying to install in an Iphone5S and 6S, both with iOS 9.1 (13B143)

    I tried to reset both devices with those 2 links

    https://build.cloud.unity3d.com/device/reset
    https://build-beta.cloud.unity3d.com/device/reset

    I checked my AppDevelop Account and seems like all is right.
    Have my certificates of iOS Development and Distribution, in my Device list I have my 5S and 6S and in my Provisioning Profiles I have Active Distribution and Development with an expiate date of Nov 10, 2016

    can be a bug in the sistem or something Im missing? Btw, Im the owner without collaborators.

    thanks
     
  2. ratonmalo

    ratonmalo

    Joined:
    Apr 12, 2010
    Posts:
    270
    Bump,

    Sorry for re ask but I need resolve this problem. Any help?
     
  3. ratonmalo

    ratonmalo

    Joined:
    Apr 12, 2010
    Posts:
    270
    Bump 2.

    Still now working, The profile seems like is not installed in the iphone6S with iOS 9.1.

    Way when I try to install the profile to detect my Iphone it back to the cloud build site?

    I Tested setting my Provisioning Profile Type in Developer and adhoc but whatever setting I do, It still giving me the damn Unable to Download App message.

    I sent you guys a mail but nobody respond as well. the is a problem with the system?

    Thanks
     
  4. David-Berger

    David-Berger

    Unity Technologies

    Joined:
    Jul 16, 2014
    Posts:
    646
    Where did you send the email to?

    For "Unable to Download App" please see here: http://stackoverflow.com/questions/25733299/ios-8-cant-install-enterprise-app

    For "Unable to Install App" please see here: http://stackoverflow.com/questions/14375387/iphone-app-could-not-be-installed-at-this-time

    Make sure your Development/Distribution profile is valid. If it's invalid but not expired yet, it might be that your development certificate was revoked or removed. Please check that too. See here for more information - https://developer.apple.com/library/ios/qa/qa1878/_index.html

    Going back to the cloud build side is the expected behaviour, once that is done you should have an install button.
     
  5. ratonmalo

    ratonmalo

    Joined:
    Apr 12, 2010
    Posts:
    270
    Hi David, thanks for the info, figure out that if I set my Provisioning Profile Type to adhoc it works. like developer it doesn't work.

    so SOLVED!

    Set your Provisioning Profile Type to adhoc (Distribution)