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Unable to download anything from the asset store through the hub

Discussion in 'Unity Hub' started by Zampheer, Apr 14, 2020.

  1. Zampheer

    Zampheer

    Joined:
    Dec 17, 2017
    Posts:
    2
    Using version 2019.3.9f1. I spent over $700 in the asset store and now I cannot download anything from the asset store through the hub. When I click download it says it is downloading but I have sat for hours with no result. I know it isn't my internet connection because I have very good internet. 10 different assets. same result. I did manage to get one though. I'm not sure why. (Many Worlds "Orc Camp"). Nothing else I try works. Checked all of my network connections even called my service provider. Any Ideas?
     
    Zampheer, Apr 14, 2020
    #1

  2. DanielTG

    DanielTG

    Unity Technologies

    Joined:
    Feb 15, 2018
    Posts:
    111
    Hi @Zampheer,

    "When I click download it says it is downloading..." are you noticing this from Asset Store web page? If you open your project in the Hub does it take to the Asset Store product page in the Editor? It's also important that you are signed-in to your Unity ID in the Hub if that's not the case (something to double check, but looks like one asset did work for you...)

    Related to this, in 2019.3 we introduced the "My Assets" flow in the Package Manager UI that will allow to browse/download/import all your Asset Store purchases directly in the Editor. This flow will actually replace the in-Editor web view of the Asset Store in 2020.1 (which is available to test now in beta). Please give that a try and let us know.

    In either case, clicking "Open in Unity" from the Asset Store web page will open the Hub, then selecting your project will prompt you to download/install the correct Asset you selected from the web. If that's not working properly, please report a defect so we can investigate further.

    Thanks
    Daniel
     
    DanielTG, Apr 14, 2020
    #2

  3. Zampheer

    Zampheer

    Joined:
    Dec 17, 2017
    Posts:
    2
    I am a complete Noooooob at this. I almost feel like I need to take a college course just to report a bug. at any rate when I follow this set of instructions....

    In either case, clicking "Open in Unity" from the Asset Store web page will open the Hub, then selecting your project will prompt you to download/install the correct Asset you selected from the web. If that's not working properly, please report a defect so we can investigate further.

    The package manager comes up with an error and says to goto the console. This is what appears in the console...

    [PackageManagerUI] Error while getting product update details: System.InvalidOperationException: Failed to call Unity ID to get auth code.
    UnityEditor.AsyncHTTPClient:Done(State, Int32) (at /Users/builduser/buildslave/unity/build/Editor/Mono/AsyncHTTPClient.cs:246)
     
    Zampheer, Apr 14, 2020
    #3
    luyuwei likes this.

  4. luyuwei

    luyuwei

    Joined:
    Jun 5, 2020
    Posts:
    1
    I have the same problem. Have you fixed this? I have tried downloading assets with or without a VPN but neither of them worked.

    Have the same console output:
    [PackageManager] Error System.InvalidOperationException: Failed to call Unity ID to get auth code.
    UnityEditor.AsyncHTTPClient:Done(State, Int32) (at /Users/unity/buildslave/unity/build/Editor/Mono/AsyncHTTPClient.cs:246)
     
    luyuwei, Jun 7, 2020
    #4
    playeroffline likes this.

  5. shashi1_unity

    shashi1_unity

    Joined:
    Feb 13, 2021
    Posts:
    2
    Error while getting product update details: System.InvalidOperationException: Failed to call Unity ID to get auth code. is what the console says for me. I need help!
     
    shashi1_unity, Dec 26, 2021
    #5

  6. shashi1_unity

    shashi1_unity

    Joined:
    Feb 13, 2021
    Posts:
    2
    Have the same console output:
    [PackageManager] Error System.InvalidOperationException: Failed to call Unity ID to get auth code.
    UnityEditor.AsyncHTTPClient:Done(State, Int32) (at /Users/unity/buildslave/unity/build/Editor/Mono/AsyncHTTPClient.cs:246)[/QUOTE]


    me too
     
    shashi1_unity, Dec 26, 2021
    #6

  7. mecha-box

    mecha-box

    Joined:
    Dec 13, 2012
    Posts:
    3
    Have you gained access to My Assets in the Package Manager?

    I have the same problem, don't know how to resolve this?

    Code (JavaScript):
    1. [Package Manager Window] Error while getting auth code: System.InvalidOperationException: Failed to call Unity ID to get auth code.
    2. UnityEditor.AsyncHTTPClient:Done (UnityEditor.AsyncHTTPClient/State,int)
     
    mecha-box, Feb 20, 2022
    #7

  8. CreativeKen

    CreativeKen

    Joined:
    Dec 8, 2022
    Posts:
    1
    Where is the solution for this? I am having the exact same problem. I cant believe the earlier posts we not resolved but I do not see a slution anywhere????
     
    CreativeKen, Dec 11, 2022
    #8