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Unable to activate my professional license on unity hub on Ubuntu 20.04 LTS

Discussion in 'Linux' started by Chinmay-naik, Oct 5, 2021.

  1. Chinmay-naik

    Chinmay-naik

    Joined:
    Oct 5, 2021
    Posts:
    1
    I'm not able to activate my personal license on unity hub (3.0.0-beta.5). I'm using Ubuntu 20.04 LTS.

    I'm getting the following error.
    "There was a problem activating a new personal license. Make sure you are logged in, and have internet connection."
    even though i am logged in and have a good network connection.
    Please help.
     
    Last edited: Oct 5, 2021
    Chinmay-naik, Oct 5, 2021
    #1

  2. dragosd_unity

    dragosd_unity

    Unity Technologies

    Joined:
    Feb 19, 2021
    Posts:
    8
    It might be a beta issue with this platform. Could you try and downgrade the Hub version to 2.4.5? This can be done by changing the channel to Production in the Unity Hub settings. You should then get a notification that version 2.4.5 is ready to be installed. After installing and relaunching 2.4.5 the license activation should be working.
     
    dragosd_unity, Oct 6, 2021
    #2

  3. GameDeveloper_341

    GameDeveloper_341

    Joined:
    Jan 22, 2022
    Posts:
    1
    same but did not work dragosd unity
     
    GameDeveloper_341, Jan 22, 2022
    #3