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Question UDP LOGIN

Discussion in 'Unity Distribution Portal (UDP)' started by Alexbuy, Jun 13, 2021.

  1. Alexbuy


    May 22, 2019
    Hello guys, I'm facing problems with the UDP login to test the game in sandbox mode, I followed every steps to setup properly but when I insert my e-mail and password it say;
    Login Failed: wrong sandbox test account/password

    I made 3 accounts with 3 differet e-mails and no one of them work

    What can I do to solve this?
  2. XeOniFiCaTiOn


    May 7, 2013
    Hi Alex,
    Could u tell me where have you created the sandbox account? In the Editor or on the Console? If you have created it in the editor, you would have to 'Push' the changes so that it reflects in the console. Make sure the test accounts you have created are visible in the console as that is where the servers check for the sandbox accounts
  3. Unity-Boon


    Unity Technologies

    Jan 18, 2017
    Hi Alex, you will need to make sure the Game ID and Client Key are matched between Unity Settings in editor and UDP Console. Please push/pull to sync the Sandbox Test accounts as well.