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Tutorial Funnels w/ Skipping

Discussion in 'Unity Analytics' started by wwcolter, Dec 19, 2018.

  1. wwcolter


    Nov 4, 2016
    There have been a few conversations on the forums regarding funnels and their sequential nature. I have read through those have a basic understanding of how funnels work in Unity Analytics.

    Our tutorial has a skip button and we want to keep it. We would like to data for the tutorial that allows us to see both where users are skipping the most and where they are quitting altogether. Because of how things currently work, we don't know if a user skipped the tutorial at a specific step or if they quit the tutorial/game -- the system essentially treats skips and quits the same.

    Does anyone have a good recommendation for how to see when users skip vs when they quit? I don't think it's possible with the built-int funnel system. One idea is to track skips separately as a custom event and record which step they were on when they skipped and cross reference this with the funnel data?

    Another solution that would require new Unity tech is a funnel graph that shows users who completed each step (as it is now), with an additional bar stacked on top of each step that shows how many skipped.
    Last edited: Dec 20, 2018
  2. JeffDUnity3D


    Unity Technologies

    May 2, 2017
    Unfortunately funnels are not designed to handle this type of scenario. You would have to create a separate funnel for every path option, probably not workable in your situation. You could consider a Custom Event approach instead, and send an event with sufficient information for subsequent analysis, like a Skip event, with a SkipLocation parameter for example. Be sure to create sample reports early in your development to assure that the Dashboard reports in Data Explorer will suit your need
    wwcolter likes this.