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Unity's version control component has been upgraded to Plastic SCM.

Transfer Queued

Discussion in 'Unity Collaborate' started by localhost, Nov 5, 2016.

  1. localhost

    localhost

    Joined:
    Dec 9, 2012
    Posts:
    43
    upload_2016-11-5_22-58-26.png

    Hi, i've been getting "transfer queued" when uploading or downloading changes. I've tried multiple computers with different projects and still had this problem. It uploads and downloads file but it shows "Transfer queued" and doesnt show me any percent/how much is downloaded/etc like it usually does.

    Cheers
     
  2. thierry_unity

    thierry_unity

    Joined:
    Jun 10, 2015
    Posts:
    187
    Hi,
    Can you tell me what version you are using? It was a know issue we fixed recently but I wonder if it hasn't landed in the right versions.
    thanks!
     
  3. localhost

    localhost

    Joined:
    Dec 9, 2012
    Posts:
    43
    Hi, i'm using unity 5.5.0b10
     
  4. thierry_unity

    thierry_unity

    Joined:
    Jun 10, 2015
    Posts:
    187
    After investigation, it seems that the fix only entered in 5.5.0b11. If you upgrade it should fix your issue.
    sorry.
     
  5. jwvanderbeck

    jwvanderbeck

    Joined:
    Dec 4, 2014
    Posts:
    825
    Having this issue right now with Unity 5.6f03.
     
  6. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    I'm sorry to hear that. Are you seeing this error with other projects? Do you see it when just uploading, downloading, or both?
     
  7. jwvanderbeck

    jwvanderbeck

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    Dec 4, 2014
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    Looks like it is actually a display bug. It will sit there and keep saying "Queued" for a long time if you let it. However if you just dismiss the little popup box by clicking off, the open it again it will change to say Preparing Submit.

    At the moment I haven't gotten past that so not sure yet if it is working or not.

    EDIT: Only seeing this on my Windows machine when uploading at the moment. Last I connected from my macbook it was fine.
     
  8. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Does it seem like it's still updating in the background, it's just the UI that isn't reflecting those changes? Does the Collab Toolbar icon change to show that it's up to date with a green checkmark after letting it update/publish for a while?

    You could try deleting your Packages folder so ensure that it gets the latest version and see if that helps the UI to update more regularly like it's supposed to. You can find your Packages folder here:
    <username>/AppData/Roaming/Unity/Packages
     
  9. jwvanderbeck

    jwvanderbeck

    Joined:
    Dec 4, 2014
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    825
    I symlink (Junction) my packages directory so as to not fill up my SSD. Not sure if that could be causing an issue but it never did in the past.

    I let it run for about 3 hours this morning and it never finished. The UI kept saying Preparing Submit and the button had a spinning circle in it. No checkmark like you would normally see when done.

    EDIT: I do have very large push to make so that might have something to do with it. 99% of it is a very large content folder that has a crapton of textures in ot. Several gb, maybe 10gb or so. Is there a way to tell Collab to exclude that?
     
  10. jwvanderbeck

    jwvanderbeck

    Joined:
    Dec 4, 2014
    Posts:
    825
    Ok I can confirm that large folder was the problem. I removed that from my project (since I don't need to sync it) and now Collab is syncing fine.

    Removing it from my project isn't a long term solution though so would be nice if perhaps I could mark it to not be synced or something.
     
  11. Ryan-Unity

    Ryan-Unity

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    Mar 23, 2016
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    When it comes to publishing large changes, you can try using our partial publish feature by right-clicking on a smaller selection of changes then go to Collaborate->Publish to push only those changes. Large publishes that consistently fail are more likely to succeed when you reduce the number of changes being pushed using this method.

    After you've published a folder with lots of assets that you don't plan to change or want to only use for reference, you can add them to your .collabignore file in your project's root folder so that Collab can ignore any changes make to them in the future.
     
  12. Aeonvirtual

    Aeonvirtual

    Joined:
    Oct 14, 2015
    Posts:
    33
    This still happens in 2018.2.3 very often. If you are working with a a team that makes regular commits and you haven't pulled any changes for 2 days this happens. Makes collaborate kind of useless.
     
  13. idurvesh

    idurvesh

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    Jun 9, 2014
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    495
    I am stuck as welll
     
  14. Ryan-Unity

    Ryan-Unity

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    Hi @Aeonvirtual, as mentioned in our tips for using Collaborate, Collaborate works best when everyone on the team grabs the latest commits from their teammates as often as possible to stay synced.

    Hi @idurvesh, can you go into more details about what issue you're seeing? Is the Collab Toolbar stuck on the Transfer Queued screen? Which version of Unity and Collaborate are you using?
     
  15. idurvesh

    idurvesh

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    It got solved now, I just kept it open for 15 minutes...I forgot that I added the new asset worth 2gb so may be it caused that long
     
    Ryan-Unity likes this.