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Total inaccuracy in retention between unity analytics and google play console , am i doing something

Discussion in 'Unity Analytics' started by khailDev, Jul 10, 2019.

  1. khailDev

    khailDev

    Joined:
    Feb 6, 2018
    Posts:
    10
    Hello guys , i published my game on google play weeks ago but i'am shocked right now by the random stats , my stats on google play are good but on unity analytics are the opposite( from the same week ) , what should i believe ? and how they calculate the retention so they get all this difference ?



     
    khailDev, Jul 10, 2019
    #1

  2. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    Sorry I'm not following the discrepancy from the images. Can you describe it in text please?
     
    JeffDUnity3D, Jul 10, 2019
    #2

  3. xLeo

    xLeo

    Joined:
    Sep 21, 2010
    Posts:
    194
    Those are not the same statistics.
    Google's graph is related to retained installers.
    I believe that Unity Analytics data is related to the retained users that opened your app again after 7 days.

    Is that right Jeff?
     
    xLeo, Jul 20, 2019
    #3
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