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There was an error attempting to retrieve your exception reports.

Discussion in 'Unity Cloud Diagnostics' started by TitanUnity, Mar 3, 2017.

  1. TitanUnity

    TitanUnity

    Joined:
    May 15, 2014
    Posts:
    180
    Hey guys, we're frequently seeing this error when attempting to view our error reports.
    ERROR.JPG
    Is the service just unavailable currently, does our project have an error. Wasn't sure if I should post our project id here. Thanks.
     
  2. thomasn_unity

    thomasn_unity

    Unity Technologies

    Joined:
    Jun 21, 2016
    Posts:
    60
    Hi TitanUnity,

    There was a small interruption in service this morning that seems to coincide with the timing of your post. I believe the service is working normally again now. Please try again and let us know if it works.

    Thanks
     
  3. TitanUnity

    TitanUnity

    Joined:
    May 15, 2014
    Posts:
    180
    Yes thank you the service is working now, although I will say we've seen service disconnect like this pretty frequently.
     
  4. pfleetwood22

    pfleetwood22

    Joined:
    Jun 6, 2016
    Posts:
    28
    I am seeing the "There was an error attempting to retrieve your exception reports." right now. Is there a known issue with the service? @thomasn_unity

    Edit: I just learned about this status page for tracking such conditions: https://status.cloud.unity3d.com