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Feedback The Package Manager search is confusing and broken

Discussion in '2020.1 Beta' started by Rowlan, Mar 13, 2020.

  1. Rowlan

    Rowlan

    Joined:
    Aug 4, 2016
    Posts:
    3,897
    I was using 2020.1b and searching for the Unity Terrain Tools Sample Asset Pack. I got a lot of search results, but not what I was searching. Actually at first I thought the search was broken because it didn't list all:

    terrain package manager.png
    It just stopped inbetween. I didn't even search for those assets. I searched something different. Then I went to the store page and searched and found what I was looking for. So I searched again. And then I noticed the bottom line with the "Load next" ...

    I'd prefer to search the header of an asset and have advanced search in content optional if the search is that slow that you have to use "Load next".

    Another issue is that I want to search for a publisher, e. g. import all NatureManufacture assets. That doesn't work at all:

    nm.png
    Whatever "All 14 packages shown" means ...

    I copy/pasted the search term into the asset store website search and there everything was listed, i. e. not a typo at my end.

    Then I searched for SpeedTree:

    st.png

    "All 5 packages shown" ... I see only 1 listed. So I thought maybe the others are filtered and clicked "Packages: All" now it shows nothing at all:

    all.png
     
    Last edited: Mar 13, 2020
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  2. Peter77

    Peter77

    QA Jesus

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  3. Lars-Steenhoff

    Lars-Steenhoff

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    The whole load next or load more is driving me crazy
     
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  4. transat

    transat

    Joined:
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    779
    @Rowlan I've reported (or complained about?) all of those things in a private conversation with various Unity staff over the past couple of months. What I've concluded is that Unity doesn't do any UAT let alone have any staff test to see if My Assets is working. Otherwise how the heck can these things not be fixed for months on end, even after the issues have been reported? It just doesn't make sense. And if any testing is done, then it's probably done on an account that has 5 purchased assets... so there's no one at UT to experience the pain that customers who own a lot of assets have to endure.

    I even made a bunch of helpful suggestions as to how some of the UAT could be done. Including stuff along the lines of: "Get 10-20 users to change the sort order to show the latest updates first. Then count how many of them clicked on 'Updated Date' with the down arrow next to it and how many clicked on 'Updated Date' with the up arrow next to it. If more than 20% of your users get it wrong, consider rethinking the UI." :)
     
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  5. Rowlan

    Rowlan

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    fyi, I created a bug report, Case 1228596

    Support already replied with:

    But I beg to differ, and replied, ticket is still open. Maybe someone here can insist on this being fixed. Fully functioning search is one of the most important things in every application.

    bug.gif
    In the end it actually shows search result navigation, but the content panel shows "No results for "tree"". Also I don't expect to have to enter "tree" again every time I switch the package filter, especially when "tree" is already available in the search bar.
     
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  6. laurentlavigne

    laurentlavigne

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    that and all the transition animations
    i think that the web programmers which were handling services started touching the editor
    please no
     
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  7. Rowlan

    Rowlan

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  8. transat

    transat

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    This isn’t a problem Unity should “reproduce”. It’s a problem Unity should know about BEFORE we do, because of diligent testing. I’d say that’s actually the bigger problem.
     
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  9. AskCarol

    AskCarol

    Unity Technologies

    Joined:
    Nov 12, 2019
    Posts:
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    Hello! Thanks for reporting. The fix has been made, now all the assets should be shown.
     
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