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The message "Your balance does not exceed the threshold of 100 USD", but this is not so.

Discussion in 'Unity Ads & User Acquisition' started by FunnyCarrot, Aug 7, 2019.

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  1. FunnyCarrot

    FunnyCarrot

    Joined:
    Jul 9, 2018
    Posts:
    3
    Hello from Russia.

    Since May, on my account was more than $ 100, on July 10 my payment profile was confirmed. When will the payment of funds occur, or am I doing something wrong?
    (in my account at the moment $ 141)

    Thanks for answers.
    Have a nice day!
     
  2. IAmBurtBot

    IAmBurtBot

    Joined:
    Oct 3, 2014
    Posts:
    7
    I'm having the same issue. My dashboard says "UnityAds Unpaid Earnings: $2,416.28"
    but the invoicing section says "No automated payouts scheduled.Your balance does not exceed the threshold of 100 USD" which is obviously not true. Also my payout profile is complete. Unity peeps, any insight on the issue?? Thanks
     
  3. FunnyCarrot

    FunnyCarrot

    Joined:
    Jul 9, 2018
    Posts:
    3
    I sent a request to contact support, if they answer what needs to be done, or correct the situation, I will inform you.
     
  4. FunnyCarrot

    FunnyCarrot

    Joined:
    Jul 9, 2018
    Posts:
    3
    I received a response from Unity support, and now in my account there is an exact date for the transfer of money (August 29)
    I advise those who are faced with this problem to contact technical support, they will solve this problem.

    Response from Unity support:
    Thank you for your email. As a result of Unity changing its selling entity from Finland to the US late last year, there remains a balance in your earnings prior to Dec 31, 2018 associated with our Finnish entity. This balance is below your payout threshold, and has not yet been paid out.

    We will request a transfer of the earnings balance prior to 2019 to the Ads_SF entity. The combined earnings will be paid out at the next scheduled auto-payment.

    Please let us know if you have any further questions.

    Thank you,

    Justin Hardiman
    Unity Ads Accounts Payable
    Seattle, US
     
  5. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,520
    Unity processes payments at the end of each month on a net 60 cadence, which means that your outstanding balance is paid in full and received within 60 days of each payment period, so long as your earnings met or exceeded the minimum payout amount.

    For example, if your minimum payment amount is $100, and you earn $200 in the month of March, your total earnings for that period ($200) are paid by the end of May.

    In the same scenario, if you earn $50 in March, then $50 in April, the accumulated balance meets the minimum payment amount and is paid by the end of June.

    https://unityads.unity3d.com/help/resources/revenue-and-payment#payment

    If you have any issues with payments, please open a support ticket.
     
  6. skunight

    skunight

    Joined:
    Jan 28, 2019
    Posts:
    2
    Same here :(

     
  7. Yanne065

    Yanne065

    Joined:
    Feb 24, 2018
    Posts:
    175
    June money pay in August
     
  8. kyle-unity

    kyle-unity

    Unity Technologies

    Joined:
    Jan 6, 2020
    Posts:
    336
    Hey all, if you have an issue like this you can contact unityads-support@unity3d.com to open a support ticket and we can help you resolve this asap.
     
  9. manojwalke1998

    manojwalke1998

    Joined:
    Mar 27, 2023
    Posts:
    1
    Same issue

    Error while creating payouts.
    You have not reached the threshold you have set in order to process payment
     
    kulkarnimanasi232001 likes this.
  10. kulkarnimanasi232001

    kulkarnimanasi232001

    Joined:
    Mar 30, 2023
    Posts:
    1
    Error while creating payouts
    Your balance does not exceed the threshold set in the payout profile ( default 100 USD)
    Pleas
     
  11. shahnawaz2037486

    shahnawaz2037486

    Joined:
    Apr 20, 2023
    Posts:
    1
    Error while creating payouts.
    Your balance does not exceed the threshold set in the Payout profile (default 100 USD)
     

    Attached Files:

  12. mobilelegendsj20

    mobilelegendsj20

    Joined:
    Jun 5, 2023
    Posts:
    1
    Error while creating payouts.
    Your balance does not exceed the threshold set in the Payout profile (default 100 USD)

    Please fix error

    Thank you
     
    Last edited: Jun 8, 2023
  13. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,520
    Unity processes payments at the end of each month on a net 60 cadence, which means that your outstanding balance is paid in full and received within 60 days of each payment period, so long as your earnings met or exceeded the minimum payout amount.

    For example, if your minimum payment amount is $100, and you earn $200 in the month of March, your total earnings for that period ($200) are paid by the end of May.

    In the same scenario, if you earn $50 in March, then $50 in April, the accumulated balance meets the minimum payment amount and is paid by the end of June.

    https://docs.unity.com/monetization-dashboard/en/manual/ReceivingPayment

    If you have any issues with payments, we will not be able to assist you in the forums. Please open a support ticket:
    https://dashboard.unity3d.com/gaming/dashboard-support
     
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