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The installation failed. - Macbook

Discussion in 'Web' started by jeffreybloemen, May 26, 2019.

  1. jeffreybloemen

    jeffreybloemen

    Joined:
    Apr 23, 2019
    Posts:
    5
    Hi,

    I've been trying to install WebGL as part of a Coursera course upload requirement. However, when I do so, I get the following error message (see attached):

    --
    The installation failed.
    The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    --

    Unity version: 2019.1.0f2. Taking the download from Unity > File > Build Settings > WebGL > Open Download Page (after which it downloads directly).

    Anyone that can help me further?

    Thanks
     

    Attached Files:

    jeffreybloemen, May 26, 2019
    #1

  2. vfpodpiski

    vfpodpiski

    Joined:
    Jun 29, 2019
    Posts:
    2
    I have same problem. Somebody knows how we can fix it?
     
    vfpodpiski, Jul 2, 2019
    #2

  3. vfpodpiski

    vfpodpiski

    Joined:
    Jun 29, 2019
    Posts:
    2
    I found a way to fix it! You need use UnityHub->Installs->Add Modules menu. There you can choose WebGl module and it will installed properly.
    Снимок экрана 2019-07-02 в 17.55.14.png Снимок экрана 2019-07-02 в 17.55.23.png
     
    vfpodpiski, Jul 2, 2019
    #3
    Asseks, unity_6BczzxgqppXWgw and marcciosilva like this.

  4. sandeepsmartest

    sandeepsmartest

    Joined:
    Nov 7, 2012
    Posts:
    139
    Im on mac and i dont see the option to add modules!! is there any other way to resolve this issue?
     
    sandeepsmartest, Sep 19, 2019
    #4

  5. jeff_unity973

    jeff_unity973

    Joined:
    May 16, 2020
    Posts:
    2
    Where are you looking? It should be in the three-vertical-dot hamburger menu at the top right corner of one of the installed SDK cards, like this.
     
    jeff_unity973, May 17, 2020
    #5

  6. sandeepsmartest

    sandeepsmartest

    Joined:
    Nov 7, 2012
    Posts:
    139
    Thanks!! sorted Post Unity Hub update. Im on Unity Hub 2.3.1
     
    sandeepsmartest, May 17, 2020
    #6