Search Unity

  1. Unity 2020.1 has been released.
    Dismiss Notice
  2. Good news ✨ We have more Unite Now videos available for you to watch on-demand! Come check them out and ask our experts any questions!
    Dismiss Notice

The forums have been rolled back -- now what?

Discussion in 'Announcements' started by aliceingameland, Jul 11, 2016.

  1. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    Thanks! I think I have to resubscribe. I tested alerts with the Gaia forum and I now get alerts there. Someone there said private conversations are broken.
     
  2. Teila

    Teila

    Joined:
    Jan 13, 2013
    Posts:
    6,817
    PM's should work now. They do for me.
     
  3. Andy-Touch

    Andy-Touch

    A Moon Shaped Bool Unity Technologies

    Joined:
    May 5, 2014
    Posts:
    1,018
    No, Hippo does not have the right number.

    Citation: I work at Unity and asked internally. :D
     
    Last edited: Jul 16, 2016
    ArcticHorse, Ryiah and Teila like this.
  4. IzzySofty

    IzzySofty

    Joined:
    Jul 4, 2016
    Posts:
    19
    Hmmm.. it might be intrusive if i Don't explicitly ask to watch a certain thread.
    If i did Explicitly Subscribe... In that situation, i want to see Every notification.

    Otherwise, being notified of the 2nd or 3rd reply (in a thread i posted in but didn't subscribe), before it stops, would suffice for me. :)
     
  5. Teila

    Teila

    Joined:
    Jan 13, 2013
    Posts:
    6,817
    If you actually check the forums and see them, then you will get every notification. If you don't check them, then you won't.

    So check them. :) Easy fix.
     
  6. TonyLi

    TonyLi

    Joined:
    Apr 10, 2012
    Posts:
    10,574
    Hi @aliceingameland - I still receive occasional support PMs on the new forum (community.unity.com). It seems that although the forum is locked the PM part is still open to send messages. Is this intentional?
     
  7. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    Not intentional - I'll look into this!
     
  8. TonyLi

    TonyLi

    Joined:
    Apr 10, 2012
    Posts:
    10,574
    Thanks!
     
  9. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    Should be fixed now. Sorry about that!
     
    TonyLi likes this.
  10. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    15,967
    Anyone else getting logged out frequently since the change to the login page went through?
     
  11. orb

    orb

    Joined:
    Nov 24, 2010
    Posts:
    2,960
    Got logged out three times just between reading my previous three alerts and getting to this thread.
     
    Teila likes this.
  12. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    Our webauth underwent maintenance earlier today. It appears we're having lingering hiccups which are affecting forum sessions. The team's aware and are on the case. Sorry for the inconvenience.
     
  13. Moonjump

    Moonjump

    Joined:
    Apr 15, 2010
    Posts:
    2,386
    Yes, and it doesn't have staying logged in ticked by default, so it is not just one set of keyboard actions on the login page (name, tab, password, return).
     
  14. JBR-games

    JBR-games

    Joined:
    Sep 26, 2012
    Posts:
    628
    I had that issue since before the forum "update" kinda randomly but now i seem to be getting (almost) no alerts to threads im following. After no new alerts for several days logging into forums, i decided to manually check a few threads i follow and there were like 5-10 posts in several of the threads... :(
     
  15. Martin_H

    Martin_H

    Joined:
    Jul 11, 2015
    Posts:
    4,106
    I've had the problem every now and then in the past, but today it has logged me out at any chance it got. Often clicking on the login link even did nothing (not even display the login screen). I'm glad to hear you're working on a solution. Keep up the great work!
     
    Ony likes this.
  16. orb

    orb

    Joined:
    Nov 24, 2010
    Posts:
    2,960
    Logging in takes at least two tries now.
     
    Ony, hopeful and KnightsHouseGames like this.
  17. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    The webauth issue doesn't have anything to do with the Lithium forums or the subsequent rollback.

    However, the issue of not getting alerts might be. I know that you stop receiving notifications for watched threads that you haven't been back to for a while (sort of like a soft unfollow if you don't show recent interest by visiting the thread). I'm wondering if the rollback messed with that timer in some fashion? Now that you've revisited these watched threads, it would be awesome if you could tell me if you're receiving alerts for them now. Hopefully it's not an ongoing issue!
     
  18. KnightsHouseGames

    KnightsHouseGames

    Joined:
    Jun 25, 2015
    Posts:
    826
    Woah, I just thought I was going crazy, now that I think about it, I think I have noticed this once or twice in the last couple of days
     
  19. Martin_H

    Martin_H

    Joined:
    Jul 11, 2015
    Posts:
    4,106
    I always thought you get 1 alert per thread tops for simple replies, until you visit that thread again. So if you get an alert, mouse-over the alerts but don't visit the thread again, you won't get any more alerts for that thread. That's what it felt like to me, so I usually just always click on all threads with alerts.
    But I did feel like I've not gotten a few alerts that I should have gotten in the past. Not entirely sure though. I might have just missed an alert.
     
  20. orb

    orb

    Joined:
    Nov 24, 2010
    Posts:
    2,960
    I'm sure I get new alerts without having to visit the threads as long as I mouse over the alerts, but lately there have been occasional hiccups where there are new posts before the ones I get alerts for. So it's more like a lottery now.
     
  21. JBR-games

    JBR-games

    Joined:
    Sep 26, 2012
    Posts:
    628
    Exactly.. Just dont seem to be getting consistent alerts.
     
  22. angrypenguin

    angrypenguin

    Joined:
    Dec 29, 2011
    Posts:
    12,902
    I'm sure this is already known, but there seem to be issues with logins/sessions persisting again. I've had to log in twice today, which is unusual.

    Edit: And it seems I'm getting it easy.
     
    MrEsquire likes this.
  23. pKallv

    pKallv

    Joined:
    Mar 2, 2014
    Posts:
    828
    I have the same problem all the time
     
  24. MrEsquire

    MrEsquire

    Joined:
    Nov 5, 2013
    Posts:
    2,712
    Because Unity do not test there own changes.. Nothing new here! All they need is real world scenario and you be able spot issue.. Automated QA script not going help with this one..
     
  25. MV10

    MV10

    Joined:
    Nov 6, 2015
    Posts:
    1,889
    And that's pretty annoying -- it would be nice to either never do that, or let us decide for ourselves with a preferences setting. I often want to watch slow-moving threads for support/update reasons. Arbitrarily unwatching is counterintuitive for the purposes of these forums. Here again it feels like whomever makes decisions on how this place works doesn't really understand how we use the place or what we want and need out of it.
     
  26. MV10

    MV10

    Joined:
    Nov 6, 2015
    Posts:
    1,889
    Since we don't have a reliable way to report forum issues and you're known to watch this thread -- when I noticed the login problems my first thought was to post in one of the Lithium threads, too.

    I guess we could @-tag somebody but before the Great Lithium Disaster I wouldn't have known who to tag. And, again, that's totally wrong by normal forum standards.

    Edit: Ironically, General Discussion is being littered with threads like "How do I contact a forum admin?"
     
    Last edited: Aug 2, 2016
    Martin_H likes this.
  27. orb

    orb

    Joined:
    Nov 24, 2010
    Posts:
    2,960
    There's no forum forum. It would be nice to have a subsection for discussion of the forum itself/reporting problems.
     
    MV10 likes this.
  28. Obsurveyor

    Obsurveyor

    Joined:
    Nov 22, 2012
    Posts:
    277
    Logins on the old(current) forums have always expired after some amount of time not visiting for me and I'd have to click Sign In again. I setup a Greasemonkey script long ago that reloads every 10 minutes to keep me logged in.
     
  29. Nateply

    Nateply

    Joined:
    May 20, 2014
    Posts:
    46
    I am having to re-login to these forums about every 5-10 minutes. I seem to be getting auto-logged off. I go to Watched Threads, open a few watched threads in other tabs (Firefox on Win7 desktop and Chrome on Android tablet) and read them. When I return to the original tab to refresh the watched threads, I have been logged out and need to login again. I used to log in once and be good to go for a day. This is new and unwanted behavior. It wastes my time.
     
  30. orb

    orb

    Joined:
    Nov 24, 2010
    Posts:
    2,960
    I used to be able to log in for the month and be done with it.
     
  31. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    I'm told a fix for the logging out issue is in the works -- hoping to have it reviewed, tested and live by tomorrow. It's not a forum issue exactly -- it's the sign in for the rest of the site, which in turn affects forum logins (now that we have SSO).

    Someone earlier in this very thread said they like the way alerts are set up here as it manages obtrusiveness, so at the very least I hope you can concede that something like this is a bit subjective and not necessarily a bone-headed plot to mess things up. I worded my post confusingly -- I mean you won't receive any new alerts if you haven't gone back to view the thread after the first alert. It's set up this way to not bombard you with alerts for every post in a thread if you haven't shown continuing interest in it (by going back there to read replies). The thread will still be listed in your watched threads area ofc. In any case, the way the alerts work (with an alert sent only for the first unread post in a watched thread - reset when you visit the thread again) are as designed by Xenforo.

    If you view the alert but don't go to the thread, you won't receive a new alert until you check the thread again, thus allowing a new "first unread post" to trigger. The old, viewed alert will disappear after 4 days, but if you leave your alert unread, it won't expire.
     
    orb and Teila like this.
  32. MV10

    MV10

    Joined:
    Nov 6, 2015
    Posts:
    1,889
    Oh irony. Today I have to source a new power supply for one of my NASes... which involves wading into another Lithium forum over at Netgear. Even trying to locate the correct sub-forum is an exercise in pointless frustration.

    But man I'm sure they're collecting all sorts of juicy data on me (except the part where I'll never buy another Netgear NAS).

    Edit: Oh yeah, there aren't sub-forums. There are labels. Different! Just because! :rolleyes:
     
    Last edited: Aug 3, 2016
    Teila, Baste and Martin_H like this.
  33. Thomas-Mountainborn

    Thomas-Mountainborn

    Joined:
    Jun 11, 2015
    Posts:
    351
    I suddenly find that there is a dash in my name, where there once was a space. The same ill fate has befallen others it seems, and I don't see any post explaining it yet - am I right in my assumption that underlying changes to the forum architecture are to blame?
     
  34. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    Sorry about that @Thomas-Mountainborn -- this is due to a change in our new Unity ID username character requirements which no longer allows spaces in the username. This change affects all our sites like the store and the forums since we're using a single sign on for these pages.
     
  35. Thomas-Mountainborn

    Thomas-Mountainborn

    Joined:
    Jun 11, 2015
    Posts:
    351
    Oh, that is too bad. Thanks for the explanation though.
     
  36. UnfinityGames

    UnfinityGames

    Joined:
    Oct 1, 2013
    Posts:
    167
    Any chance that those of us affected could just have the dash removed if requested (i.e. have a username with no space, and no dash)? The dash looks...kind of bad; having, in my case, UnfinityGames rather than Unfinity-Games would be preferable.

    Could something like that be done? I know it's possible in Xenforo, but I don't know if that'll carry over to your Unity ID.
     
  37. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    I agree---if I were to use my partnership identity Zarista Games and it had a - in the middle---I'd be pretty unhappy. Does that - actually serve any purpose? Sometimes little things make a big difference.

    It looks sloppy. Not like something for a forum for a triple A engine like Unity.
     
  38. hippocoder

    hippocoder

    Digital Ape Moderator

    Joined:
    Apr 11, 2010
    Posts:
    26,727
    I think it's kind of odd that spaces are even a problem in 2016 given it's all just unicode to the code. Must be some pretty ancient bits and pieces lying around...

    Not that it bothers me at all.
     
    Martin_H likes this.
  39. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    That's cause you're not Hippocoder Games--if you were it might bother you. : )

    Just siding with those developers who are hyphenated--thank you for all your wonderful help in this forum. You're the best.

    Glad I'm not hyphenated. : ) I can't imagine being a hyphenated developer who's happy.

    I'd be Zarista-Games. Only here and nowhere else on the internet. Of course, if someone searched me like that, they'd find me but I'm not Zarista-Games. I'm Zarista Games. Fortunately, I 'm just catacomber without the hypen. : )
     
  40. hippocoder

    hippocoder

    Digital Ape Moderator

    Joined:
    Apr 11, 2010
    Posts:
    26,727
    No, it wouldn't bother me if it was. It's just a forum. I do agree that it should have the option to remove the hyphen to collapse the name, although that probably should be part of a broader renaming system.

    Still wondering why space is a problem for software. Guess it's probably something to do with web addresses.
     
  41. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    The whole idea though is that this is our forum. It's not just "a forum". It's our home. If you use Unity it's basically your home where you hang your Unity hat.
     
    Last edited: Aug 10, 2016
  42. hippocoder

    hippocoder

    Digital Ape Moderator

    Joined:
    Apr 11, 2010
    Posts:
    26,727
    Has it occurred to you I'm not fighting this issue?
     
  43. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    Yes. : ) I wasn't really talking to you but to the forum-keepers to remind them that this is our home. : ) Whatever this forum is, I have to use it right now so not contentious really just hoping it will be more like it used to be--a home where I could hang my Unity hat.

    We are a community after all, with names--just sad some of hose names have hyphens all of a sudden and it looks silly while the nameholders aren't silly at all but Unity developers.

    Unfinity-Games should have a right to be Unfinity Games. : ) Just commenting. It doesn't affect me as I don't use my Zarista Games here but if I did---I'd be wondering why things had to be hyphenated.

    And kind of really silly looking.
     
    Last edited: Aug 10, 2016
  44. Eric5h5

    Eric5h5

    Volunteer Moderator Moderator

    Joined:
    Jul 19, 2006
    Posts:
    32,245
    The hyphen would make no difference as far as searching. Sure a space would be slightly better, but it's just a trivial cosmetic issue, not worth getting upset about IMO.

    --Eric
     
  45. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    I understand where you're coming from, and if it was just a decision to do with the forums, it would be an easy fix, but this decision doesn't really sit with the community team (who is in charge of the forums) -- the change has to do with your Unity ID itself.

    If you urgently want your username changed, you can request this from support@unity3d.com. However, in an effort to not flood them with these requests, let me first investigate whether we can find a way to batch change a list of names. I will report back :)
     
  46. UnfinityGames

    UnfinityGames

    Joined:
    Oct 1, 2013
    Posts:
    167
    Awesome, thanks for looking into this! I'm not in a huge rush, so I'm fine waiting to see if there's an easy way for you guys to batch change this. If not, it's great to know that I can fall back on the support email.

    Thanks!
     
  47. Thomas-Mountainborn

    Thomas-Mountainborn

    Joined:
    Jun 11, 2015
    Posts:
    351
    If all names are concatenated together, I'm afraid there could be some arbitrary word wrap, making the names even less readable. It'd be nice if we had the option to just hide the dash in the displayed username (i.e. keep the dash in the actual name, but have it be replaced by a space when presented on the forums).
     
  48. Eric5h5

    Eric5h5

    Volunteer Moderator Moderator

    Joined:
    Jul 19, 2006
    Posts:
    32,245
    That wouldn't work if someone wants a dash in the name that actually should be a dash. :) It would also confuse the heck out of things when referring to someone using "@ Username".

    --Eric
     
  49. Thomas-Mountainborn

    Thomas-Mountainborn

    Joined:
    Jun 11, 2015
    Posts:
    351
    Fair points, I was considering both. As for the first point, that's why it would be an option. The second, @ Username has an autocomplete already, I'm sure it could be made to check for both spaces and dashes.

    Though there's probably other reasons why it wouldn't work, my web knowledge is very limited at best.
     
  50. ArcticHorse

    ArcticHorse

    Joined:
    Sep 22, 2009
    Posts:
    682
    Thank you for all your patient help. Just wanted to say I appreciate your consistent help. You are the best!
     
    aliceingameland likes this.
unityunity