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"The ad content in your app does not comply with Families Policy Requirements." Google Play

Discussion in 'Unity Ads' started by RSH1, Jul 1, 2019.

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  1. RSH1

    RSH1

    Joined:
    Jul 9, 2012
    Posts:
    180
    My app was removed from Google Play because Unity Ads displayed a gambling ad (pic included) despite me setting the age settings in the Dashboard to prevent this.

    Please investigate this and make sure it doesn't happen again.
     

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  2. mikaisomaa

    mikaisomaa

    Unity Technologies

    Joined:
    Sep 14, 2015
    Posts:
    365
    Hi,

    You also need to apply category blocks for gambling in case your game is in the Family / Kids -category. In the regular games -category the age rating should be enough. Please let me know if this is not the case.

    You can adjust the filtering settings from here: https://operate.dashboard.unity3d.com/
     
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