Textmesh Pro disappear during gameplay

Hello all,

In our game, suddenly all Text Mesh Pro UGUI components became transparent.
That happens in editor, android and iOS, but is way more common in iOS, principally in iPhone X.
During one time that happen in editor, was notice that the text is only transparent in game view, staying normal in scene. The component went back to normal if the font/material was replaced and nothing changes when a different scene is loaded.
That error happens more frequently when all the scenes are unloaded and the first scene is loaded again or when some very specific requests are made to the server.
We are using Unity 2017.4.1f1 and Textmesh pro 1.2.2 but that was also happening with Textmesh pro 1.0.56.0b3.

Cheers.
Thanks in advance

 

Hi Marcelo,

I had a similar issue some time ago, which resulted in some texts not being displayed depending on the aspect ratio of the device it was on.
The reason was because the RectTransform for the text object was smaller than the minimum font size on the TextMeshProUGUI component.

Fixing the size and auto text size adjustments solved the issue.
To quickly test if that's what is causing the issue you can select Wrappping & Overflow to: Disabled / Overflow.

 

Hello Stephan_B,
In fact we have a mixture of objects using TexmeshPro and TextMeshProUGUI. There are no in the same scene, but sometimes both scenes are loaded.
I will try to create different material for each type of text and return to you if that works.
Thanks in advance.

 

I can confirm having the same issue, UI texts were disappearing. And I have got mixture of TextMeshPro and TextMeshProUGUI components in my scene. And by creating different materials for each set, issue seems solved for now.

Thank you Stephan!

 

2018.3.8f1
I am still having trouble with this.
@Stephan_B So you are saying that the TextMeshPro UGUI objects can all be the same material but the other Unity texts have to or can all have the same of or different materials?
And by making sure of the separation then the texts will show in the Unity game tab?

I have a lot of materials to choose from and am trying to make sure I understand what is going on here and if my thinking/efforts are in synch with your solution.

This post is a year after the previous and am wondering if I am on the correct track. I also updated TMP to 1.4.x

 

Thanks for responding.
I have Unity Text and MTP text disappearing. They were working fine the other day. Then the MTPs disappeared and then the Unity texts disappeared. I have flipped through different materials and the results are the same. But at this point I have not totally got the two text type isolated on two different materials. There are Unity canvas button texts that I need to change(I think). But like I stated, this just started to happen. I have everything on the game screen then I pulled in the OVR gazepointer then the canvas buttons. Then boom. The TMPs texts disappeared and now all texts.

 

2018.3.1f8.
I have had this version since Feburary. It just started the other day.

 

Ugh! It was the canvas switch set wrong. I switched it back to render world space and all the text appeared.

 

This bug is apparently still around; I just experienced it in a scene in which I have a UI (Screen Space Overlay) and also some world-space text overlays with the main camera. I'd been using both TMP and TMPUGUI for a while, but I forgot to update the TMPs to the new font I was using; as soon as I did that, the UI text disappeared!

The effect is pretty strange; saving the scene would make the text reappear briefly, but as soon as I made any changes or tried to run the game, it would disappear again. Duplicating the materials and using different ones for the worldspace text, as per suggestions several posts up, solved the problem.

Maybe comment #12 is a different workaround, possibly this only affects screen-space canvases. Didn't try.

It's literally A/B testable, if I try to switch the TMPs back to the same material I use for TMP-UI, then the UI text disappears, and if I switch it to the duped material, the UI text reappears. Definitely not related to graphic settings or anything of that sort.

 

I had the same problem too after I updated to 1.4.1 in 2018.3.14f1 Unity. I found a workaround to avoid the bug if I don't scale my textmeshpro object to zero.

 

I just logged in to say that I had the exact same problem today (I was animating my popup windows from scale 0 to 1)
and I believe it's safe to consider as a bug of TextMesh Pro. It was really to pinpoint the exact issue until I saw this post. I hope it's fixed soon.

 

In my project I did experience following: Screen Space Overlay canvases lost their text content but in World Space and Screen Space Camera canvases text showed correctly.

This happened when I used Resources.Load() to load a font asset and assigned it to TMP_Text's font property by a scripts; after loading the font and a new scene everything that's in Screen Space Overlay canvases randomly disappeared.

Workaround for the issue is to use Text Mesh Pro only Screen Space Camera and World Space canvases; for Overlays I used regular Text

Unity version is 2019.2.21f1

 

We do have separate materials for both Text Mesh Pro and TextMeshPro UGUI, this had no effect on the disappearing text.

Please note that the bug happens only on ios with Metal and fonts did disappear when new scene is loaded, so this might be related to pre-baked rendering states in Metal. (as overlay and screen space camera have different depth test rules?)

To be precise on the bug, text disappeared on overlay canvases, and were visible on world space canvases. When opening a view with screen space camera canvas, text did re-appear on overlay canvases as well.

In one of the scenes where we did not have Overlay canvases, corruption never happened even when there are mixture of Text Mesh Pro and Text Mesh Pro UGUI objects; that allowed me to trace the cause.

Nevertheless, the workaround that we only use Screen Space Camera and World Space canvases seems to do the trick for now.

 

I made a small sandbox project that replicated the language / font changing and I was not able to trigger the text corruption
Therefore the exact cause for the abnormal behaviour remains a mystery

 

Fonts that were in Screen Space Overlay canvases disappeared when a scene was loaded, but they did re-appear when a view with Screen Space Camera canvas became visible.

 

I was having this issue too; my current points and game timer, both TextMeshProUGUI elements, and a couple little award displays in a dialog box were all not showing up right.

They were fine in the Editor, but playing on my phone the current points and game timer would disappear after like 30-40 seconds, and the award displays (made up of image and text components) would usually not appear at all when they were supposed to.

Turned out I did have a TextMeshPro element also in the scene with the TextMeshProUGUI objects and they were using the same material.

I gave that TextMeshPro a different material than the TextMeshProUGUI elements (went to the gears icon for the material and selected "Create Material Preset" and then switched the material used by the object to that new one). See pic below:


That seems to have fixed the disappearing TextMeshProUGUI objects, but I see at the end of my game one of those little award displays didn't appear when I'm pretty sure it should have. I'll have to do some more testing. Cause the whole award thing didn't display, and it's made up of both an image and TextMeshProUGUI elements, so I don't think it's just a material clash problem.

Thanks Stephan! I would've never figured out that on my own.

 

I have the same problem but I'm not using any TextMesh Pro (to my knowledge at least). My problem is when a certain Canvas is enabled, it's content is not shown (despite all it's Text and Images being enabled and valid) and more interestingly when I STOP the game, the logo and other texts are gone in EDIT MODE!

I even updated to 2019.4.8 and still persists.

Reading this topic, I changed material of some of Texts and it seems to have solved the problem but I'm not sure which material should I use and second I don't know why I don't like this "solution", doesn't seem like a "fix" to me.

Thoughts?

 

Thanks for the quick reply. I actually did update my TextMesh Pro asset via Package Manager before my post. Re your question, no, both canvases use Screen Space - Overlay.

 

We had that problem for a month or so. In our case, as @Stephan_B wrote earlier, we had <TextMeshPro> and <TextMeshProUGUI> sharing materials. If a TextMeshProUGUI component had a material that is also used by a TextMeshPro, the text on the TextMeshProUGUI component was sometimes not rendered on iOS devices. All TextMeshProUGUI components that did not share a material preset with worked 100% of the time on those devices.

After using different material presets for each component type, as far as we know, the problem went away.

Which brings me to my point; maybe we should not be allowed to use the same material preset for both component types. Throwing a compile error ("Error : You are not allowed to use the same material you used in TextMeshPro component in a TextMeshProUGUI component. Hint; create a new material preset for TextMeshProUGUI component and assign that preset to the component") would make things easier.

I am pretty sure many people are not aware of the issue and never seen this post either.

 

Any thoughts?

 

Thanks for the reply but I'm not using TextMeshPro or TextMeshProUGUI. It is default Text components on default Canvases.

EDIT: This solved it.

 

I can confirm that making sure not to mix materials between TextMeshPro and TextMeshProUGUI fixes the problem. In my case, I didn't notice I was using the default material for both so I just duplicated it and used it on the objects that used to disappear.

 

Hi

In case this helps anyone I was experiencing the same problem whereby TMPro text would not show in game view, and I did not have a combination of UGUI and normal TMPro objects in the scene.

I think I narrowed this down to a combination of Doozy UI and TMPro where Doozy attempts to scale in a UI View that contains a TMPro component, which would sometimes appear blank - maybe due to the scaling issue?

My workaround was to remove any scale from the transition and so far it seems to be helping.

Hope this helps someone.

N

 

The scale was starting at 0 and ending at 1

 

How do you load the material? I ran in to a similar situation today. At first, I had the following code (I'm very new to Text Mesh Pro btw):

Code (CSharp):

1. target.font = Resources.Load<TMP_FontAsset>($"Fonts/{v}");
2. target.fontSharedMaterial = Resources.Load<Material>($"Fonts/{v}");

But after reading this thread I changed it to:

Code (CSharp):

1. target.font = Resources.Load<TMP_FontAsset>($"Fonts/{v}");
2. target.material = Resources.Load<Material>($"Fonts/{v}");

And voila! the text appeared.

 

Thank you for the detailed explanation. The thing is that, as far as I can tell, all my instanced of TextMeshPro are on Screen Space Overlay. On the other hand, I use DoozyUI and there a many canvases involved, so maybe there's another set of conflicts somewhere or I just haven't found the conflicting canvas, yet. For now, I'll go with the extra render calls to get the app finished and hope to fix it at a later point in time.

 

Oh I forgot: I'm caching the font and the material in a ConcurrentDictionary, so all instances of TextMeshPro get the same instance of the font and material assets. So in effect, isn't the material shared too? Because this setting solved my problem with the disappearing text as well.

Code (CSharp):

1. private static TMP_FontAsset LoadFont(string value)
2. {
3.     return FontCache.GetOrAdd(value, v => Resources.Load<TMP_FontAsset>($"Fonts/{v}"));
4. }

 

Hi guys! I was having this problem as well, and I think I know what causes it. I am creating a game where it gives you your score on one scene and your coin count on you Home Screen, as well as in the skin shop. Firstly, make sure that you do not have a TMpro and TMproUgui with the same material, otherwise, create a new one for one set. Next, check in your script and make sure that you are not actually trying to access a wrong system setting, for me, I was trying to access unityengine.UI. I think these two should fix it.

 

I am experiencing a similar problem. in gameplay, the text is not shown. I realized that when I increase the field of view of my camera (cinemachine virtual camera) the text shows (the parent image of the text always shows regardless of the field of view. But unfortunately, from this specific camera, I cannot increase the FoV, so I went to test other solutions and realized that using the bitmap shader the text is also shown, but unfortunately it is very pixelated.

yes I have already guaranteed that the materials are different for the types of TMP. But it still doesn't work.

 

I'm sorry, stephan, for the delay in responding, but unfortunately I can't share, the project is covered by an NDA.

 

So I've been running into this issue and have wasted already several days on this at really, really critical time and absolutely nothing solved the issue.

It doesn't affect just TextMeshPro either, it affects all UI elements with materials assigned. Everything used to work just fine, and all of sudden everything just broke. No Unity or TMP upgrades changed anything. Tried several solutions I've found online including those suggested in this thread, absolutely nothing worked. I'm honestly losing my mind at this point. And I can't provide a project for testing since the project is huge.

For some reason, maximizing the play window on the editor fixes the issue from what I've seen, however everything is still broken in the windows build which is what's really important for us. Also when I play the scene where the UI elements disappear in isolation (without the loading scene) everything looks fine. Getting quite frankly desperate here, any other ideas or even a pointer would be greatly, greatly appreciated.

Edit: I'm running Unity 2018.4.6 and TMPro 1.5.3. Updating to Unity 2020.2 made no difference.

 

Hey Stefan, thanks for the reply!

In the additional shader channels I have TexCoord1, Normal and Tangent. One of the many things I tried was switching that around but no luck.

As for UIMasks I do have a few but they aren't related hierarchy wise to the missing elements so they shouldn't be affecting them. In any case I just tried disabling them but no luck either.

One thing I forgot to mention above is that the canvas are using the overlay render mode.

Edit: Oops forgot to answer the first question. I noticed the issue randomly while testing, but nothing that I can think of could have triggered this. At first I thought it was just the editor bugging out like it sometimes does, but when it was when I built the project that the alarm bells rang. Since the UI looks fine if I just test that scene in particular the issue could have been there before, like over a week or so ago.

Also I have to correct what I wrote in the above comment, some UI elements with materials do show normally and some TMP elements show while others don't. It seems like this issue is affecting specific materials (though unrelated to each other). Also weirdly enough, the TMP sprites are showing in brokenTMP elements. So sprites are displaying while the text isn't.