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Submitting bug-report shows blank page on FogBugz

Discussion in '2017.2 Beta' started by Peter77, Jul 12, 2017.

  1. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
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    6,085
    I submitted a few bug-reports with 2017.2 and noticed that their corresponding FogBugz pages are just blank/empty. I'm very sure that I submitted my bug-reports providing detailed information about each issue.

    Unity, could you please take a look at bug-report Case 930272 and let me know whether you can see the text?

    Thanks!
     
  2. Alex-Lian

    Alex-Lian

    Guest

    I can indeed see the description....

    Where are you seeing the empty FogBugz pages?
     
  3. pahe

    pahe

    Joined:
    May 10, 2011
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    Seems like the BugReporter is a bit buggy? I tried to upload a report yesterday and it never finished, but left stuck.
     
  4. pahe

    pahe

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  5. Mariusj

    Mariusj

    Unity Technologies

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    Oct 27, 2016
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    Hello there!

    We looked at both of your cases and from our end, they have proper descriptions and we were not able to detect any issues. Could you provide screenshots or some other kind of reference that would show us your problem? You can post them here or create a new case with information that you have.

    Thanks!
     
  6. pahe

    pahe

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    @Mariusj Well, that's interesting. Report is there now, but I'm definitely sure that it was only showing the title when I uploaded it. But maybe it just took some time then to update the issue?

    Anyway, glad it shows the bugreport now then. If the issue comes up again, I'll take a screenshot.
     
  7. Peter77

    Peter77

    QA Jesus

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    For a screenshot, please see:
    (Case 930655) FogBugz: Missing description on reported bugs

    PS: I still experience the issue of a blank description with Case 930272, but Case 930655, which I submitted a minute ago, does show the description.
     
  8. Mariusj

    Mariusj

    Unity Technologies

    Joined:
    Oct 27, 2016
    Posts:
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    I detected that one of my case description is not visible as well. Anyway, I can confirm that we can see that information from our side and you should not worry that you sent "empty" bug report.

    Currently, we are searching what caused this problem.
     
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