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Submission fail due to no warning

Discussion in 'AR' started by JohnnyChaos, Sep 29, 2019.

  1. JohnnyChaos

    JohnnyChaos

    Joined:
    Nov 19, 2018
    Posts:
    2
    Just got this android app submission fail

    "If your app uses Augmented Reality, you must include a safety warning immediately upon launch of the AR section"

    Is this a requirement for all AR apps or just because I said it was suitable for families?

    If it's for all is there a simple way to add one?

    If its just because of the families suitability can I remove that and submit again without a warning?

    Thanks for any tips.
     
  2. ChloeGue

    ChloeGue

    Joined:
    May 11, 2019
    Posts:
    11
    Hi,

    Got the same issue with our app. It has been rejected 4 times, for a month now, even if we made changes accordingly, adding a pop warning upon the launch of the AR session. Made two appeal, and I've received automatic reply, saying the same things, including screenshot having nothing to do with the AR session.

    How did you manage to fix this issue with Google? I've sent tons of message to the Google play support email, asking for detailing the exact reason of the reject, but I have no more reply so far.

    If you have some tips, I'll be happy to hear how you manage this issue...
    Not even mentioning that right now, each review take 7 days, to have a reject at the end.... This starts to be really complicated for us....