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Stuck on "Checking License" Screen

Discussion in '2017.2 Beta' started by MarcGameResort, Jul 7, 2017.

  1. MarcGameResort

    MarcGameResort

    Joined:
    Apr 11, 2017
    Posts:
    7
    Is anyone else having issues getting past the "Checking license" screen?

    My license and internet connection 'should' be fine since I have no problem launching previous versions of Unity (including 2017.1.0b7). I logged out and back in but it made no difference.

    Thanks!

    OSX 10.12.5
     

    Attached Files:

    robinanttal likes this.
  2. bpeake

    bpeake

    Joined:
    Apr 8, 2013
    Posts:
    22
    If you do my account and then sign out, you should be able to restart unity and have it startup correctly. It seems like you have to do this each time though :(
     
    davisdarby likes this.
  3. MarcGameResort

    MarcGameResort

    Joined:
    Apr 11, 2017
    Posts:
    7
    Yep, thanks, that workaround seems to be doing the trick... but having to do it overtime could get old :)
    It seems like Unity is looking into it, fingers crossed.
     
  4. MarcGameResort

    MarcGameResort

    Joined:
    Apr 11, 2017
    Posts:
    7
    Mystery solved! It was a license issue on my end... we moved from a perpetual license (5.x) to subscription and merged some accounts at the same time (just to make things more complicated), which resulted in me never getting the updated license, even though it was assigned.

    So user error to some extent, but it could have been avoided if Unity displayed the actual license key on the dashboard :)

    Thanks to Unity tech support for getting to the bottom of this.
     
    Deleted User likes this.