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Splash screen issues

Discussion in 'iOS and tvOS' started by chris.oneill, Apr 10, 2015.

  1. chris.oneill

    chris.oneill

    Joined:
    Mar 10, 2015
    Posts:
    3
    XCode 6.2, Unity 4.6.3f1, though the same issue has occurred on multiple builds of 4.6.2 and the latest 4.6.4. After setting all the splash screen images, the screen looks fine on every iOS device with the exception of iphone 4 and 4S. ipod touch 4th gen is also fine. On the 4th gen phones, the screen appears to be either stretched vertically to iphone 5 res, cutting off the bottom of the image, or it's just using the 4" iphone 5 splash and rendering it at 640x1366, still causing the bottom of the image to be cut off.

    I got a tip that setting the default "Mobile Splash Screen" to "none" would get around this bug, but no luck for me. So I tried setting the splash screen for EVERY phone to the 640x960 image used for iphone 4. Building that had the same result as always, leading me to believe it must be stretching that image vertically, why you doing this to my life, Unity!? :)
     
    chris.oneill, Apr 10, 2015
    #1

  2. proandrius

    proandrius

    Unity Technologies

    Joined:
    Dec 4, 2012
    Posts:
    544
    Please submit a bug report and send me PM with case number.
     
    proandrius, Apr 10, 2015
    #2

  3. chris.oneill

    chris.oneill

    Joined:
    Mar 10, 2015
    Posts:
    3
    Done and done. case number is 688459
     
    chris.oneill, Apr 10, 2015
    #3

  4. proandrius

    proandrius

    Unity Technologies

    Joined:
    Dec 4, 2012
    Posts:
    544
    Hi thanks, I will investigate it in the morning. :)
     
    proandrius, Apr 10, 2015
    #4

  5. chris.oneill

    chris.oneill

    Joined:
    Mar 10, 2015
    Posts:
    3
    Any update on this? I'm not sure how quickly you guys process bug reports?
     
    chris.oneill, Apr 13, 2015
    #5

  6. JRRReynolds

    JRRReynolds

    Joined:
    Oct 29, 2014
    Posts:
    192
    I am having a splash screen error as well, my game is landscape right and the custom splash screen loads then gets flipped upside down after about a second. Doesn't happen with Unity standard splash only a custom one. I just opted to publish with no splash
     
    JRRReynolds, Apr 15, 2015
    #6

  7. niall1111

    niall1111

    Joined:
    Nov 29, 2013
    Posts:
    14
    I suppose that's a no? What happens with these bug reports once we toss them out into the ether? Maybe I'm not just paranoid about sending in entire projects as a bug report...
     
    niall1111, Apr 17, 2015
    #7

  8. Deeperbeige

    Deeperbeige

    Joined:
    May 12, 2013
    Posts:
    17
    I'm having this issue on two separate projects also, both set to portrait-only orientation in the editor. I did a little digging around in the SplashScreen.mm code, and it looks like it's picking the iPhone 6+ screenshot which gets scaled down to iPhone 5 size on the iPhone 4S (other devices all work fine). This might only be affecting phones upgraded to iOS 8 too, as it goes through a section of code gated by _usesLaunchScreen where the comments talk about iPhone 6+, and it looks like there's separate branches for iOS 7 devices.

    Unity 4.6.2p1, Xcode 6.3
    iPhone 4S, iOS 8.3
    Seems to pick LaunchImage-800-Portrait-736h@3x.png
     
    Deeperbeige, May 1, 2015
    #8

  9. JRRReynolds

    JRRReynolds

    Joined:
    Oct 29, 2014
    Posts:
    192
    try upgrading to p3 it has so far worked on an ipad for me using unity5
     
    JRRReynolds, May 6, 2015
    #9

  10. Deeperbeige

    Deeperbeige

    Joined:
    May 12, 2013
    Posts:
    17
    I upgraded one of my projects to Unity 5.0.1p3 due to other unsolvable bugs in Unity 4. That fixed the other bugs, but I still have this issue with it picking the wrong splash screen image on an iPhone 4S with iOS 8.3.
     
    Deeperbeige, May 15, 2015
    #10

  11. Mantas-Puida

    Mantas-Puida

    Unity Technologies

    Joined:
    Nov 13, 2008
    Posts:
    1,864
    On iOS 8 there is no more device specific splashscreens. Everything is served by single Launch Screen, which essentially means you should stick with one image for all devices. Unity exposes several options how to approach that in Player Settings. Also there is option to disable that by setting Launch Screen to "none". But in this case your app would lose optimized for iOS 8 and iPhone 6 badge in App Store.
     
    Mantas-Puida, Jun 1, 2015
    #11