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Splash screen background is grey on mobile platforms

Discussion in 'Editor & General Support' started by KennyGuillaume, Mar 11, 2019.

  1. KennyGuillaume

    KennyGuillaume

    Joined:
    Mar 7, 2014
    Posts:
    11
    Hello!

    We've encountered a problem using the splash screen in the Player Settings. I might be missing something very obvious, but no idea what.

    The problem is that the background image doesn't appear when testing the build on mobile (both Android and iOS), it just appears as a solid grey background. When previewing the splash screen from the player settings or testing a standalone build, it does work as expected.


    Our splash screen settings


    Splash screen on iOS and Android


    Splash screen on standalone


    The texture itself is a 24 bit Targa file, 1024 x 1024. We're using Unity 2018.3.0f2.
    What could I be missing here?

    Thanks for the help in advance.
    -Kenny
     
  2. Moonjump

    Moonjump

    Joined:
    Apr 15, 2010
    Posts:
    2,572
    What are your import settings on the texture?

    Mine is set to Texture Type of Sprite.

    I have overridden for iOS and set to a format without transparency (RGB 16 bit, but 24 bit should also be fine).
     
  3. karl_jones

    karl_jones

    Unity Technologies

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    May 5, 2015
    Posts:
    8,282
    Are you building using "-nographics"?
    This is a known bug, we have a fix on the way
     
    Joe-Censored likes this.
  4. KennyGuillaume

    KennyGuillaume

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    Mar 7, 2014
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    Thank you for your reply. Yes, indeed we are. Alright, we'll await the fix or work our way around it. Thanks again!
     
  5. karl_jones

    karl_jones

    Unity Technologies

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    You can work around it by not using the "-nographics" command otherwise it will need to wait for the fix. Its because we use the GPU to generate the background texture.
     
  6. Octoverse

    Octoverse

    Joined:
    Oct 14, 2018
    Posts:
    25
    Hi! I use the Unity 2020.1 (Personal) and have the same problem.

    Where exactly is the option "no graphics" in the menu?

    Thnaks in advance!
     
  7. karl_jones

    karl_jones

    Unity Technologies

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    This bug is fixed in 2020.1. What problem are you seeing?
     
  8. Octoverse

    Octoverse

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    Oct 14, 2018
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    I recreated the project, but in the old project the screen got freezed!

    But I'm updated the files and now it works!

    Thanks!
     
    karl_jones likes this.
  9. yoonitee

    yoonitee

    Joined:
    Jun 27, 2013
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    2,363
    Hi, can you fix this for Unity 2019 LTS? I am having the same problem with Oculus Quest 2. And I'm required to use Unity 2019 LTS.

    On Oculus Quest 2 in VR, the logo appears on a grey background instead of black. This is quite a bad effect as it seems like you are in a grey fog in VR!

    Does this mean all Android builds are unusable for Unity 2019 LTS?
     
  10. Soahr

    Soahr

    Joined:
    Mar 4, 2015
    Posts:
    1
    I unfortunately have the same problem on version 2020.3.0f1
    It happens randomly on my android builds
     
  11. karl_jones

    karl_jones

    Unity Technologies

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    Please file a bug report so we can look into it.
     
  12. yoonitee

    yoonitee

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    Just to note, the grey screen goes away if you add your own VR logo