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Sound problem (Wwise) after Unity Ads

Discussion in 'Audio & Video' started by free-divbyzero, May 25, 2016.

  1. free-divbyzero

    free-divbyzero

    Joined:
    Dec 11, 2015
    Posts:
    9
    Hello guys.

    I have a problem. Wwise integrated in my project (iOS and Android).
    Before show a rewarded ads (video with sound) I sent mute_on event to Wwise. After close the ads I send mute_off event. But wwise is mute anyway.

    I've checked mute_on, mute_off events with toggle button (sound on/off) - is working fine.

    Problem only after Unity Ads (real ads on device, after test ads - ok). After Chartboost ads (the same, mute after real ads and ok after test ads)

    Could you have any idea?
     
    Last edited: May 26, 2016
  2. Alima-Studios

    Alima-Studios

    Joined:
    Nov 12, 2014
    Posts:
    60
    same problem here
     
  3. free-divbyzero

    free-divbyzero

    Joined:
    Dec 11, 2015
    Posts:
    9
  4. free-divbyzero

    free-divbyzero

    Joined:
    Dec 11, 2015
    Posts:
    9
    Current solution: use previous version - 2015.1.4.

    Works for me.
     
  5. tncmedia

    tncmedia

    Joined:
    Jun 1, 2016
    Posts:
    1
    Unity 5.3.5f1, wwise 2015.1.7 ?
     
  6. free-divbyzero

    free-divbyzero

    Joined:
    Dec 11, 2015
    Posts:
    9
    With 2015.1.7 and 2015.1.6 - not working.
     
  7. castielizm

    castielizm

    Joined:
    Jun 15, 2016
    Posts:
    1
    I have same problem with my android device but I tried on a different device it's working perfectly fine
     
  8. jerotas

    jerotas

    Joined:
    Sep 4, 2011
    Posts:
    5,106
    We had a user of Master Audio report the same problem (with Unity Ads in particular) that only happens after the ad is finished...maybe there's something weird happening with Unity Ads plugin to mute everything and it doesn't get unmuted? Could be a bug with Unity Ads. Have you tried a different ad provider? If you use Heyzap Mediation, it lets you choose from many ad providers, and includes UnityAds as well. We went live with UnityAds, Heyzap and Vungle networks last time.
     
    Last edited: Jun 17, 2016
  9. free-divbyzero

    free-divbyzero

    Joined:
    Dec 11, 2015
    Posts:
    9
    We've tried test with Chartboost, UnityAds.
    And we tried new version of wwise (2016.1). Not working.
     
    jerotas likes this.
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