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Question Something went wrong. Please sign in again.

Discussion in 'Unity Hub' started by EthanBarron, Jan 13, 2022.

  1. EthanBarron

    EthanBarron

    Joined:
    Dec 22, 2020
    Posts:
    6
    I just downloaded the new unity hub and I literally cannot sign in. I tried

    Logging out and back in

    Bonus: Clicking the error? Makes the hub grey for some reason Idk why upload_2022-1-13_18-34-19.png
     
    h3lc4t and JohnBobington like this.
  2. JohnBobington

    JohnBobington

    Joined:
    Mar 11, 2018
    Posts:
    1
    I have the same problem. In my case it's due to the fact my company is using a proxy.
    If that's also your case, you can try to use a .cmd file to set the HTTP_PROXY and HTTPS_PROXY env vars before starting the hub (though in my case I just get a black window...).

    Script to put in the .cmd file should look like this:
    Code (CSharp):
    1.  
    2. @echo off
    3. set HTTP_PROXY=http://<proxy-address>:<proxy-port>
    4. set HTTPS_PROXY=http://<proxy-address>:<proxy-port>
    5. set NO_PROXY=<any domain or address you want to exclude. ex: localhost>
    6. start "" "C:\Program Files\Unity Hub\Unity Hub.exe"
    Hope this helps
     
  3. EthanBarron

    EthanBarron

    Joined:
    Dec 22, 2020
    Posts:
    6
    Nah I work as a standalone indie dev. Randomly woke up today and it worked out of nowhere. Thanks for responding though!
     
    oleg22903 likes this.
  4. Deleted User

    Deleted User

    Guest

    We just ditched Unity!
    We pulled 4 Devs off of their existing projects to team up. All lined up for their first week into games programming (something that our company has never done before) and all 4 installed it and received that error.
    We tried for 1/2 a day and even through lunch then just binned it (What's the point if Unity can't even display a useful error message to diagnose their issues) and went to Unreal who spun up straight away without any problems!
    Looking at the Unity forums they seem to suggest: We don't know the issue let's blame your corporate network and or your system and basically blame you although we can't tell you that for sure but hey guys "good luck guessing"!
     
    sergo21n likes this.
  5. Bongkol

    Bongkol

    Joined:
    Apr 25, 2022
    Posts:
    1
    Thanks dude You save My Project
     
  6. Abi23329

    Abi23329

    Joined:
    Jul 26, 2022
    Posts:
    1
    it doesn't work for me idk y.

    anyone help??
     
  7. Slock20969

    Slock20969

    Joined:
    Nov 18, 2015
    Posts:
    14
    I'm having the same problem. I am upgrading to a new laptop, Win11. I have all of my proxy stuff set up like my previous machine which still works and nothing works. I've even tried the .cmd mentioned above and I still get the same problem. It'd be nice if we had more information than:
    Something went wrong. Please sign in again.

    This software is meant for developers, at least give us an error for us to hunt down.
     
  8. ASADIE

    ASADIE

    Joined:
    Aug 17, 2022
    Posts:
    5
    I had same issue for a long time, since I am using company MacBook, I found out I have to turn off security app which my company is using (it is not a company of gaming industry -- using UNITy for me personal love) .. so after turning off this security app I got rid of the damn issue with "Something went wrong, please sign again". Hope that will help some of you, guys. I read somewhere the issue can be connected with some PROXY or something like that, I am not tech guy, so, perhaps this hint could help somebody here as well. Peace, guys!
     
    Last edited: Aug 31, 2022
  9. weareallthereis

    weareallthereis

    Joined:
    May 17, 2015
    Posts:
    8
    I used a vpn connected to san francisco and it fixed this issue. I guess they only care about the locals XD
     
    sergo21n likes this.
  10. Mitruk59

    Mitruk59

    Joined:
    Dec 12, 2022
    Posts:
    1
    Hi, does everything work fine after the VPN is turned off?
     
  11. Deleted User

    Deleted User

    Guest

     
  12. Suraksha226

    Suraksha226

    Joined:
    May 24, 2018
    Posts:
    2
    Once I switched from my mobile hotspot to my home network, Unity Hub was able to log in successfully after previously failing to do so.