[Solved] Unity Collaborate Error Uploading Project

I am trying to upload a new project to Unity Collaborate. Other projects I have are working fine, but with this one when I try to upload any significant amount of data I'm getting an error message saying that unity collaborate cannot upload to the server. In the console I got this message.

[Collab] UnityCloud:: PersistentFaraday::Failure: Request failed from http://localhost:5001/v1/core/api/users/me: too many connection resets (due to Net::ReadTimeout - Net::ReadTimeout) after 0 requests on 51298560, last used 10.012061789 seconds ago

The project I'm working on is for GearVR and I'm using Unity 2017.2.0p2.

 

Hi @265lutab! Could you tell me how big your project is? Do you have any assets in your commit that are larger than 2GB?

You could also try using Partial Publish by right-clicking on a selection of assets, going to Collaborate->Publish and try publishing a few at a time. That can help for slower connections.

 

The commit is 1.6GB. I have a fast internet connection here so that shouldn't be the problem, but I will try the partial publishing. Also I'm not getting a consistent error message. Here is a screenshot of what I'm getting now.

 

Using partial publishing I am being able to upload some things. It did already fail on something that was 23MB and something that was 54MB. For both items when I tried to upload them again after they failed I was able to upload them on the second try. Have you seen this bug in unity before? Do you know what might be causing it now?

 

Very slow process, but I was able to upload the whole project. I hope this can be fixed soon.

 

That's strange that it kept failing on you for such small publishes. If you have a little time, would you be willing to run our Network Reporter Tool and DM me your report so that we can see if there's anything keeping you from reaching the Collab service in a timely manner.

It would also help if you could try running Unity using the -enableCollabEventLogs argument, trying again to publish again and, if it fails for you, go into your Editor logs and DM them to me too.

 

How do I run unity with -enableCollabEventLogs?

 

The easiest way is to open the Command Line or Terminal (depending on OS), navigate to the Unity program's directory and enter -enableCollabEventLogs when opening the Unity app. Here's a link for more info: https://docs.unity3d.com/Manual/CommandLineArguments.html

 

Hello i have simular problem i can't upload and download/revert any file,where i need upload log file??

 

Hi @InfernalMel! Our accounts service experienced a brief outage early this morning that interfered with Collab operations for many of our users. Can you let me know if you're still experiencing an issue uploading or downloading from Collab?

 

service doesn't work for 5 days for me,and still no changes.I even can't see collab history in unity.

 

I'm sorry that you've run into this issue for so long. Please get in touch with our Support team here so that they can help unblock you.

 

I found the reason why the service did not working.I downloaded vpn program for windows and when it's on everything is working fine. my goverment blocking ip google and amazon,that why collab not working without vpn programm.

 

Ah, are you perhaps developing in Russia? I'm sorry that you're having to deal with all of that but sadly that's out of Unity's control. Just make sure to keep using your VPN and you shouldn't encounter any issues. Let us know if you run into any more problems.

 

I also seem to have a issue trying to upload a project.

The project is about 3gig, when i try and publish some smaller files it works fine, but when i try and upload larger files the network connection fails. I'm able to upload files to dropbox no problem, so dont think its a isp/router issue.

I regularly get no connections to the asset store from within the edior as well, so presume its related to unity.

i will run the network reporter and send in a report,

 

Yup same issue this morning around 1:30am. Maybe servers were down?

 

This is a random bug for me, and restarting Unity fixes it. It is annoying tho' because it takes long. Using 2018.3.4f1.

 

Still occourring in 2019.4.18f after a night of trying to upload my 16GB project.

 

my unity 2020.2 project is failing to upload and is stuck at 0 % for more than a week, i really need help on this. I tried deleting packages and more tips that i found here.. i even redownloaded the version from the cloud, overriden all the assets folder with the one that i worked in, trying to upload.. still stuck at 0%. What is wrong? Anyone here with same problem? Restarting doesnt help, basicaly nothing helps. I dont want to create a new project by unlinking this one. I need this one to work. Why doesnt it?

Edit: WAIT, it started now... i panicked XD. After redownloading the project from cloud it works now...took it a while to start but it is uplaoding.
https://giphy.com/gifs/reactionseditor-l0Iy69RBwtdmvwkIo