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[Solved] Revision::IncorrectParentError: Please update before publishing (BUG)

Discussion in 'Unity Collaborate' started by Moob-2001, Nov 4, 2017.

  1. Moob-2001

    Moob-2001

    Joined:
    Aug 8, 2017
    Posts:
    2
    Hello,
    I was trying to collaborate my project with my colleague @Antonin_Boucarut , but he did so in the same time and now neither of us can collaborate anymore.
    I get this error : [Collab] Revision::IncorrectParentError: Please update before publishing
    He gets this one : [Collab] ClonedRuggedRepository::IncorrectParentError: Please update before publishing.

    What can we do ?
    Please help us :)
    Thanks
     
    Moob-2001, Nov 4, 2017
    #1

  2. Moob-2001

    Moob-2001

    Joined:
    Aug 8, 2017
    Posts:
    2
    Collab works perfectly on other projects.
     
    Moob-2001, Nov 4, 2017
    #2

  3. Antonin_Boucarut

    Antonin_Boucarut

    Joined:
    Aug 8, 2017
    Posts:
    1
    Problem got fixed!! (We contacted Unity Support).
    (We didn't have any manipulations to do).
     
    Antonin_Boucarut, Nov 6, 2017
    #3

  4. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    460
    If anyone does receive this error, we want to hear about it. Please post your experience here and DM me a link to your project.
     
    ollieblanks, Nov 7, 2017
    #4

  5. trosariorosa

    trosariorosa

    Joined:
    Aug 28, 2017
    Posts:
    1
    @ollieblanks I've just gotten the same error. I'll DM you a link to our project now...
     
    trosariorosa, Nov 7, 2017
    #5

  6. bartjuan

    bartjuan

    Joined:
    Oct 31, 2017
    Posts:
    1
    Having the same issue.
    trying to Sync between two users.
     
    bartjuan, Dec 19, 2017
    #6

  7. bhermer

    bhermer

    Joined:
    Jun 24, 2013
    Posts:
    28
    Same issue, cant DM the project without an NDA. Sync between two users
     
    bhermer, Jan 26, 2018
    #7

  8. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @bhermer! Would you mind submitting a support ticket with us so that we can help unblock you? You can find the steps on how to submit one here.
     
    Ryan-Unity, Jan 26, 2018
    #8

  9. acr1378

    acr1378

    Joined:
    Dec 4, 2014
    Posts:
    76
    acr1378, Mar 26, 2018
    #9

  10. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    460
    This is usually caused by the editor not receiving the most recent message from the Collaborate service and can be resolved simply by restarting the editor.

    There has been rare occurrences where the issue persists after a restart. This will require further investigation by our Development teams. If this happens, please log a support ticket via the Collaborate section of the Developer Dashboard or by emailing collabsupport@unity3d.com.
     
    ollieblanks, Mar 29, 2018
    #10