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Bug [SOLVED] Quests hands tracking is not working in Unity editor

Discussion in 'VR' started by Dance_M, Nov 10, 2022.

  1. Dance_M

    Dance_M

    Joined:
    Aug 17, 2014
    Posts:
    15
    For some reason hands tracking is not working anymore in Unity editor.

    Tried with Quest Link and with Air Link.
    Tried in a clean project with the latest updates and Quest Pro.
    Tried in some old project for Quest 2 (and with Quest 2) where everything was fine a few month ago. Nothing.
    Checked with Oculus Integration examples - controller ok, hands are absent in the editor.
    In latest Unity Movement examples eye & face tracking works, controllers works, but no hands tracking, no head movement mirroring, no hands mirroring even with the controllers in the scene.
    And of course I tried to reboot everything.

    No errors in editor, but some warnings appear (only sometimes):


    I will be grateful for any help.

    Windows 11
    Unity 2021.3.4/2021.3.13
    Oculus Integration v46
    Oculus XR 3.2.2-pre.1
    Oculus app version 46.0.0.230.0 (46.0.0.229.0). I tried latest Oculus app, then switched to test channel - no changes.
    Quest Pro v46.0.0.226
     
  2. samschwert

    samschwert

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    Aug 19, 2021
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    Why is it that no one talking about this ? my guess is that not many people are using hand tracking in their development.. Same exact issue here with quest 2.
     
  3. Qleenie

    Qleenie

    Joined:
    Jan 27, 2019
    Posts:
    868
    works for me fine with Unity 2021.3 LTS and latest Oculus integration. Actually never had a problem with this in any version. Do you have Developer Runtime Features enabled in Oculus software?
     
  4. Dance_M

    Dance_M

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  5. SuperLowPoly

    SuperLowPoly

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    Mar 27, 2017
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    we just tested it on several computers, some work, some dont and eventually they don't show any errors like yours. The problems seem very random.
     
  6. roymagnuson

    roymagnuson

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    Nov 1, 2017
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    Did you ever get a solution for this? I am in the same boat. An old laptop works just fine, but my development rig just stopped working out of nowhere.
     
  7. apoorvasingal_unity

    apoorvasingal_unity

    Joined:
    May 21, 2023
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    I am having the same issue with the quest pro. The hand does not render when connected to link but in the build i can see the hand. Using Unity 2021.3.21.
     
  8. Doraemon231

    Doraemon231

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    Dec 18, 2018
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  9. Extrys

    Extrys

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    Not fixed for me im using Meta all in one SDK v60, and im on windows 11, its just not working a friend of mine with the same exact project synced with git is working
     
  10. Extrys

    Extrys

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  11. Dance_M

    Dance_M

    Joined:
    Aug 17, 2014
    Posts:
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    For those who still face the problem, here is what I found later:
    It was caused by UltraLeap software I had installed, for some reason it breaks native Oculus hands tracking even while UltraLeap software is disabled. I uninstalled UL and all good since then.
     
    CDawes, nymios and Extrys like this.
  12. Extrys

    Extrys

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    I can confirm this solved my problem, thanks for your help!
     
    Dance_M likes this.
  13. irtazaumer1

    irtazaumer1

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    Jun 2, 2023
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    I dont think i have this installed yet im still facing this problem. my quest 3 keeps losing track of my hands
     
  14. Extrys

    Extrys

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    Oct 25, 2017
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    the initial bug was about not being able to have hands at all in any moment, if you hapen to have your hands tracked but then sudently lose tracking, try to turn off the automatic hand tracking switching
     
    Dance_M likes this.
  15. CDawes

    CDawes

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    Feb 6, 2020
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    Thank you so so so so much for this thread - I'm about to give a demo at 11 am tomorrow and suddenly all the demos broke (you can imagine the panic)!

    Uninstalling UL tracking fixed it for me too - I always thought it was Windows 11 as only a complete system wipe fixed it. I've been trying to figure this out for months! Thank you!
     
    Dance_M likes this.