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[solved] My Team Is Unable To Commit Changes. Just Get Finalizing 100%.

Discussion in 'Unity Collaborate' started by BrandonGarrison, Apr 9, 2019.

  1. BrandonGarrison

    BrandonGarrison

    Joined:
    Mar 9, 2017
    Posts:
    1
    My team is unable to commit changes to the server, we all just get finalizing 100%. Please help.
     
    BrandonGarrison, Apr 9, 2019
    #1

  2. CAD97

    CAD97

    Joined:
    Mar 11, 2015
    Posts:
    4
    This just started happening for me as well. Service status seems to be fine and my network connection is fine (log attached).

    The specific error that I'm seeing is 

    
[Collab] ActiveRecord::StatementInvalid: Mysql2::Error: Lock wait timeout exceeded; try restarting transaction: SELECT  `repos`.* FROM `repos` WHERE `repos`.`id` = 1063770 LIMIT 1 FOR UPDATE
     

    Attached Files:

    CAD97, Apr 10, 2019
    #2

  3. AcidArrow

    AcidArrow

    Joined:
    May 20, 2010
    Posts:
    11,022
    Same.
     
    AcidArrow, Apr 10, 2019
    #3

  4. CAD97

    CAD97

    Joined:
    Mar 11, 2015
    Posts:
    4
    CAD97, Apr 10, 2019
    #4
    AcidArrow likes this.

  5. phuong_unity

    phuong_unity

    Unity Technologies

    Joined:
    Apr 25, 2018
    Posts:
    52
    We had an outage today that caused various issues when using the Collaborate service, but it is now fixed.

    You should be able to use Collaborate now without issue, but if for any reason you continue to experience issues, please reach out to collabsupport@unity3d.com so that we can look into your issue further.

    Sorry for the inconvenience caused.
     
    Last edited: Apr 10, 2019
    phuong_unity, Apr 10, 2019
    #5
    ollieblanks and AcidArrow like this.