Search Unity

Unity's version control component has been upgraded to Plastic SCM.

[Solved] Is collaborate down?

Discussion in 'Unity Collaborate' started by quitebuttery, Jul 11, 2017.

  1. quitebuttery

    quitebuttery

    Joined:
    Mar 12, 2011
    Posts:
    329
    Been getting a "failed to get revision from server" error for the past 30 minutes. All uploads fail. Getting an error in the console about the network lease running out. Using latest version of Unity.

    Error is:

    M_channelaccessleaseendtime > 0.0
     
  2. DMHMikeCook

    DMHMikeCook

    Joined:
    Jul 12, 2015
    Posts:
    4
    Getting the same
     
  3. tnaseem

    tnaseem

    Joined:
    Oct 23, 2009
    Posts:
    149
    Ah, I was just about o ask the same thing. Not working for me either.

    If I go to any of the Collaborate sections of the projects in the Developer section I get an 'Unable to retrieve entries (-1)' error.

    Looks like something is amiss...
     
  4. tnaseem

    tnaseem

    Joined:
    Oct 23, 2009
    Posts:
    149
    ooh. It's back online just now!
     
    DMHMikeCook likes this.
  5. DMHMikeCook

    DMHMikeCook

    Joined:
    Jul 12, 2015
    Posts:
    4
    Yep, back up now!
     
  6. dtakahas

    dtakahas

    Joined:
    Oct 22, 2015
    Posts:
    83
    Hi all,

    We did have a brief unexpected outage and are monitoring the system closely right now. In the future, you can also check https://status.cloud.unity3d.com/ to see up-to-date information on service statuses.
     
  7. jeffd5

    jeffd5

    Joined:
    Mar 13, 2018
    Posts:
    4
  8. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @jeffd5! Part of our base service was deployed with an older configuration pointing to an expired certificate that caused connection failures until the configuration was updated and redeployed. As of last Thursday this issue should now be resolved. I'm so sorry for the late response on this matter and please let us know if you are still running into a similar issue.