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[Solved] How Do I Turn OFF Collaborate in Unity

Discussion in 'Unity Collaborate' started by Ayanami_Rei, Feb 28, 2017.

  1. Ayanami_Rei

    Ayanami_Rei

    Joined:
    Feb 28, 2017
    Posts:
    3
    I somehow wanted to try out this collaborate feature in Unity in one of my current project.
    However I find it taking up too much resources and performs slowly when the Internet Condition is unstable.
    Plus my team and I also use the Git for version control on the side, so I decided to turn this feature off in my project.
    But I couldn't find any button or option menu to toggle this off.
    Is there anyone who knows how to turn this off?
    Thanks!
     
    Etrimus and BurntIce96 like this.
  2. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,628
    Hi @JoeyTribbiani! To turn off Collaborate, open the Services Window and click on the Collaborate option in the menu.
    Snip20170228_23.png

    From there, on the Collaborate service menu, click on the blue toggle button in the top right to turn off Collaborate.
    Snip20170228_24.png

    Thanks for giving Collaborate a try!
     
    Lipetka, Kekaku, Unity_Javier and 9 others like this.
  3. Ayanami_Rei

    Ayanami_Rei

    Joined:
    Feb 28, 2017
    Posts:
    3
    Thank you, ryanc! I'll definitely try it again later.
     
    ryanc-unity likes this.
  4. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    @ryanc-unity, Maybe you can help me with this issue:

    I bought an asset that's in the "complete projects/templates" category.

    The asset publisher used Unity Collaborate in his development.

    I don't use Unity Collaborate (yet). I host my own SVN server.

    After importing the asset into an empty project, I cannot set the Editor Settings>Meta Files to "visible". It's greyed out with a message saying "Version Control not available when using Collaboration feature."

    But since I'm not authorized on the Unity Collaborate project, when I open the Unity Services tab, I don't see any options for turning off Collaborate.

    So, since I cannot turn off Unity Collaborate, I cannot make the setting changes needed to add this project to my svn repo.

    I'm using Unity 5.6.0p3.

    Any suggestions?

    Unity Services Tab.png
     
    zoe_unity975 likes this.
  5. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,628
    Hi @schmosef! I'll be happy to help however I can!

    No worries about not using Collaborate yet. Use whichever method works best for you.

    Could you tell me the name of the asset that you purchased from the Asset Store? I'd like to try to repro this issue on my machine too. We definitely don't want to keep users that download sample projects from the Store to not be able to modify their Editor Settings if they choose to not use Collaborate.

    For now, you should be able to unblock yourself by doing the following:
    1) Go into your ProjectSettings folder for your project.
    2) Open your EditorSettings.asset file and look for "m_ExternalVersionControlSupport:".
    3) Replace the string that's next to it with "Visible Meta Files" (since you said you wanted them to be visible) and Save.

    4) Open your ProjectSettings.asset file and look for "cloudServicesEnabled:".
    5) Underneath that option, double check that next to "Collab:" is 0 and not 1.

    Let me know if you're able to modify your Editor Settings inside of the Editor after doing the above.

    EDIT: Steps 2 and 3 aren't needed to let you edit your Editor Settings again.
     
    Last edited: May 2, 2017
  6. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    Hi @ryanc-unity,

    Thank you for the assistance.

    Here's the asset in question: link

    I'll try your workaround later tonight. Looks promising.
     
  7. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    Thanks @ryanc-unity!

    Just tested your workaround and it fixed my issue. I can now modify my Editor Settings.
     
    ryanc-unity likes this.
  8. Alex_curiscope

    Alex_curiscope

    Joined:
    Apr 4, 2017
    Posts:
    55
    This has just happened to us (in 5.5.0f3), after importing an asset from an artist working in a separate project with Collab enabled into a project with Collab disabled. @ryanc-unity This seems like a bug to me (several bugs: the Collab setting is just a bool in the settings asset and could be changed by anything; some asset files seem to be locked in this scenario; users are unable to disable collab from the editor unless they have services access).
     
  9. Alex_curiscope

    Alex_curiscope

    Joined:
    Apr 4, 2017
    Posts:
    55
    Update: asset files being locked was not occurring / red herring.
     
  10. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,628
    Hi @Alex_curiscope! Thank you for bringing this bug to our attention. We will be looking into this issue.

    Was the asset from the artist part of a .unitypackage? If Collab is unintentionally turned on after importing an asset, following the below steps will turn Collab Off until we get our fix in:
    1) Go into your ProjectSettings folder for your project.
    2) Open your ProjectSettings.asset file and look for "cloudServicesEnabled:".
    3) Underneath that option, double check that next to "Collab:" is 0 and not 1.
     
  11. Alex_curiscope

    Alex_curiscope

    Joined:
    Apr 4, 2017
    Posts:
    55
    Hey Ryan :) Thanks! The asset was from an artist. Their project is using collab, but our main project isn't.

    The confusing part of this was that some things were not being serialized in our project for some reason (we suspected that cache server was downloading stuff and overwriting our changes but we can't work out what was happening now). Anyway turning collab off in the settings asset fixed it, thanks again.
     
    ryanc-unity likes this.
  12. mboylefls

    mboylefls

    Joined:
    Feb 28, 2014
    Posts:
    2
    I am having the same Issue...
    I am unable to open the project settings file..
    is there some sort of app to use for this?


    1. @ryanc-unity, Maybe you can help me with this issue:

      I bought an asset that's in the "complete projects/templates" category.

      The asset publisher used Unity Collaborate in his development.

      I don't use Unity Collaborate (yet). I host my own SVN server.

      After importing the asset into an empty project, I cannot set the Editor Settings>Meta Files to "visible". It's greyed out with a message saying "Version Control not available when using Collaboration feature."

      But since I'm not authorized on the Unity Collaborate project, when I open the Unity Services tab, I don't see any options for turning off Collaborate.

      So, since I cannot turn off Unity Collaborate, I cannot make the setting changes needed to add this project to my svn repo.

      I'm using Unity 5.6.0p3.

      Any suggestions?



    2. schmosef, May 2, 2017
    3. #4

    4. ryanc-unity

      Unity Technologies
      Joined:
      Mar 23, 2016
      Posts:
      341
      Hi @schmosef! I'll be happy to help however I can!

      No worries about not using Collaborate yet. Use whichever method works best for you.

      Could you tell me the name of the asset that you purchased from the Asset Store? I'd like to try to repro this issue on my machine too. We definitely don't want to keep users that download sample projects from the Store to not be able to modify their Editor Settings if they choose to not use Collaborate.

      For now, you should be able to unblock yourself by doing the following:
      1) Go into your ProjectSettings folder for your project.
      2) Open your EditorSettings.asset file and look for "m_ExternalVersionControlSupport:".
      3) Replace the string that's next to it with "Visible Meta Files" (since you said you wanted them to be visible) and Save.
      4) Open your ProjectSettings.asset file and look for "cloudServicesEnabled:".
      5) Underneath that option, double check that next to "Collab:" is 0 and not 1.

      Let me know if you're able to modify your Editor Settings inside of the Editor after doing the above.

      EDIT: Steps 2 and 3 aren't needed to let you edit your Editor Settings again.

      Last edited: May 2, 2017
      ryanc-unity, May 2, 2017
      #5

      schmosef likes this.
     
  13. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    notepad.exe :)
     
    ryanc-unity likes this.
  14. iamsiannoob

    iamsiannoob

    Joined:
    Aug 4, 2017
    Posts:
    1
    When I change collab to 0, Unity says cannot disable Collaborate and checks for changes again.

    When I try to disable collaborate in the Unity Services tab, the slider briefly appears and dissapears. I managed to click it fast enough but it also says that I cannot disable Collaborate.
     
    GurinJaw and Dinac23 like this.
  15. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    I just had to use the technique again for a different Unity asset. Works fine.

    @iamsiannoob, I'm not sure what you mean by "checks for changes again". Are you trying to edit the ProjectSettings.asset file while the project is open in Unity?
     
    ryanc-unity likes this.
  16. Unity3D_Tim

    Unity3D_Tim

    Joined:
    Jun 20, 2016
    Posts:
    2
  17. Trilunaire

    Trilunaire

    Joined:
    Dec 4, 2017
    Posts:
    2
    Hello,
    Every option didn't work for me, so I just removed all the line above cloudServicesEnabled (including this line) and it worked.
     
  18. bricksphd

    bricksphd

    Joined:
    Aug 29, 2017
    Posts:
    1
    Had the same problem, but changing Collab: from 1 to 0 did not resolve the issue. I finally got it to work by making the change, reopening the projecting, signing out of my account, closing the project, and reopening it. Then I could change my asset serialization mode again.
     
  19. justinpark001

    justinpark001

    Joined:
    Mar 6, 2015
    Posts:
    1
    This thread is a couple of years old but I'm still have the same problem and need a solution. Collaborate keeps turning itself on and I have to restart Unity to turn it off.
     

    Attached Files:

  20. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,628
    Hi @justinpark001, could you please open a Support ticket so that we can better assist you:
    1. Navigate to project on the Developer Dashboard
    2. Select Collaborate > Support from the left hand menu
    3. Click on Open a Ticket and fill out the support form

    It would also help us to know which version of Unity 2020.1 and Collaborate you're using. If you could include those in your Support ticket then that will really help us in diagnosing the issue.
     
  21. schmosef

    schmosef

    Joined:
    Mar 6, 2012
    Posts:
    820
    @justinpark001, Sorry to hear that you are having issues with this.

    I can confirm that the solution provided by @ryanc-unity continues to work for me.
     
  22. cbrit

    cbrit

    Joined:
    May 8, 2020
    Posts:
    1
    In my case the Services page says Collab is off, and the ProjectSettings.asset file has "Collab: 0", yet Unity continues to show the "Version Control is not available with Collaborate enabled." message in my Project Settings window.

    I fixed it by enabling Collaborate and then disabling it again. Hopefully this helps someone. Seems like a bug.
     
  23. drakedane

    drakedane

    Joined:
    May 23, 2017
    Posts:
    35
    Lol. Would have been great, if you had included instruction on where to find the "Services Window". Clearly not open by default. Certainly, I have NOT been able to find it on my own. So unable to follow the rest of the instructions! I have only gotten errors, whenever I have bothered trying to check out this "collaborate" option. Finally decided to give up. But seems like it is constantly trying to do something, when I start Unity. Would prefer to just turn it off totally.
     
  24. drakedane

    drakedane

    Joined:
    May 23, 2017
    Posts:
    35
    Finally found tiny "cloud" icon that opened something called "Services". But says I don't have permission for that action! What does that mean? I recently upgraded from High Sierra to Catalina. But still using 2018 version of Unity. Maybe I should update? Always concerned about doing that, since it seems like I have encountered issues every time I have updated Unity or Visual Studio. Anyway, no way to turn this off, if Services doesn't load. So maybe it's already off. But, if so, not sure why the Collab button always seem to be "working", doing something. Can't help but think it might be using computer resources of some kind!
     
  25. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,628
    Hi @drakedane, apologies for not being clear about how to bring up the Services Window. I'm glad you were able to find it. If you're using a version of Unity 2017.4+ then you can open the Package Manger to remove the Unity Collaborate package, which will completely uninstall all of Collab's components if you're worried that it's still running in the background.
     
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