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[Solved] Can't enable Collaborate

Discussion in 'Unity Collaborate' started by Syncopate, Sep 26, 2016.

  1. Syncopate

    Syncopate

    Joined:
    Jul 11, 2016
    Posts:
    1
    Dear Unity community,

    I was accepted into the collaborate beta programme, I got the email. I followed the link (which just took me to the forums) and the collaborate tab stays "OFF" without changing the presentation only allowing to "Sign up".

    Ps. Unity version: 5.4.0.1

    Any help appreciated.
    Thanks!
     
  2. lolelias

    lolelias

    Joined:
    Aug 8, 2015
    Posts:
    2
    Same problem here, would be nice if fixed
     
  3. andyk-unity

    andyk-unity

    Unity Technologies

    Joined:
    Dec 11, 2013
    Posts:
    37
  4. Gaianara

    Gaianara

    Joined:
    Sep 28, 2016
    Posts:
    1
    I have the same problem. I tried to create new org and my friend also added me to his org. Don´t work. In web I can access collaborate, add it to my project and see projects where I have been added, but not in the Unity program (version 5.4.1f1 64-bit). There is no Collab -button next to cloud -button and from the services section the collaborate is off and when clicking it says sign up.
     
  5. lolelias

    lolelias

    Joined:
    Aug 8, 2015
    Posts:
    2
    I FIXED IT! @Syncopate I just relogged from my account and it started to work!
     
  6. emunch1138

    emunch1138

    Joined:
    Dec 24, 2017
    Posts:
    1
    @Gaianara I am having this exact problem and I cannot find any help for it online.

    Update: I actually forgot to update my unity version oops, that fixed everything
     
    Last edited: Dec 25, 2017
    ryanc-unity likes this.
  7. WalkingHands

    WalkingHands

    Joined:
    Mar 8, 2019
    Posts:
    1
    I tried to go to Help > Reset Packages to defaults
    and it worked for me
     
    FZ_Applications and ryanc-unity like this.
  8. FZ_Applications

    FZ_Applications

    Joined:
    Jun 16, 2018
    Posts:
    2
    Thanks, worked for me.
     
  9. studioGuiliguili

    studioGuiliguili

    Joined:
    May 12, 2019
    Posts:
    2
    me, on a project with a friend, my button collaborate is nonexistent, and when I go in "window" there is no package manager. This is the only project that makes me ... help me pls
     
  10. mohamed-osama

    mohamed-osama

    Joined:
    Oct 25, 2014
    Posts:
    1
    but that causes the lost of other packages you can't accept that as a solution
     
  11. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,300
    Resetting packages to their defaults is the simplest solution for whenever the Collab Toolbar is no longer visible. If you'd rather not have to reinstall or update other packages that might be affected by this reset then in your project's root director you can go into your Packages folder, open the manifest.json file and make sure that the following lines are there:
    "com.unity.collab-proxy": "1.2.16",
    "com.unity.package-manager-ui": "2.0.7",

    This will ensure that you have the latest version of Collab and that the Package Manager UI will load, allowing Collaborate to initialize and create the Collab Toolbar icon. Whichever approach you prefer is up to you.