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[Solved] Cannot enable Unity Ads

Discussion in 'Unity Ads & User Acquisition' started by ndkhanh1986, Oct 31, 2016.

  1. ndkhanh1986

    ndkhanh1986

    Joined:
    Oct 31, 2016
    Posts:
    2
    I try to use Unity Ads but look like service can't run. I see error "Game profile not enabled" and "Failed to fetch campaigns". Please refer screenshot for error

    Is there anybody know what is root cause and how to fix?
     

    Attached Files:

    • err.JPG
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  2. rasmus-unity

    rasmus-unity

    Moderator

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  3. ndkhanh1986

    ndkhanh1986

    Joined:
    Oct 31, 2016
    Posts:
    2
    hmm, some how I enable ads but there is no project info in https://dashboard.unityads.unity3d.com/ . So, what is problem here? I try to disable and enable again but look like it doesn't help
     
  4. rasmus-unity

    rasmus-unity

    Moderator

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    Please send game id to me as private message, thanks.

    /Rasmus
     
  5. rasmus-unity

    rasmus-unity

    Moderator

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    Turns out to be game specific issue. Marking as solved.