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[SOLVED]502 Server Error in site developer.cloud.unity3d.com

Discussion in 'Unity Cloud Diagnostics' started by Its4u, Mar 20, 2019.

  1. Its4u

    Its4u

    Joined:
    Oct 11, 2013
    Posts:
    14
    I got this message when opening site developer.cloud.unity3d.com

    
Error: Server Error
    
The server encountered a temporary error and could not complete your request.
    
Please try again in 30 seconds.

    Just happen a few days. Its weird when my teammate's account can still open it and check the Diagnostics. My account can't. But I can open other sites like Dashboard, cloud.unity3d.com

    Can anyone please help me figuring out what happening here?
     
    Its4u, Mar 20, 2019
    #1

  2. johng_unity

    johng_unity

    Unity Technologies

    Joined:
    Nov 5, 2015
    Posts:
    158
    Is this continuing to happen?
     
    johng_unity, Mar 20, 2019
    #2

  3. Its4u

    Its4u

    Joined:
    Oct 11, 2013
    Posts:
    14
    Still happening. Hmm, I just realized I can access the developer site with Safari but can't with Google Chrome. WHAT!!
     
    Its4u, Mar 21, 2019
    #3

  4. andy-jepkes

    andy-jepkes

    Unity Technologies

    Joined:
    Mar 29, 2018
    Posts:
    1
    This sounds like it could be an issue with the saved cookies in Chrome. Can you try loading the site from incognito mode (CTRL/CMD + Shift + N) and see if that works?
     
    andy-jepkes, Mar 22, 2019
    #4
    Its4u likes this.

  5. Its4u

    Its4u

    Joined:
    Oct 11, 2013
    Posts:
    14
    You are right. I got no problem when loading from incognito mode. I will find out how to clear cookies in this site.
    Thanks for your helps.
     
    Its4u, Mar 25, 2019
    #5