Question signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

Hey,

So on our most recent game we're getting a high crash rate on Google Play. Our general crash rate is 0.77% but on Android 10 it's higher, about 1.46% (above the bad behaviour threshold). We have a bunch of similar crashes all signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), but the two below are the most common.

We've spent a couple of weeks trying to work out what's going on and have tried a bunch of different things, but in all honesty I don't really know where to start, so was wondering if anyone could give us a pointer. We're on 2019.3.13f1. We've updated all our plugins to the most recent versions (Google Play Games, IronSource, PlayFab etc) and this hasn't made a difference to the crash rate.

We haven't been able to reproduce these issues locally and we're not getting reports from players (we have quite a tight reddit community, so I would expect at least some reports if it was disrupting gameplay), so I don't think the crashes are player facing. I'm wondering if the game crashes silently when you resume playing or when you close it.

Any help is massively appreciated.

Spoiler: Error Message 1

pid: 0, tid: 0 >>> com.grumpyrhinogames.idlemastermind <<< backtrace:

#00 pc 00000000001424fc /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#01 pc 00000000006244a0 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#02 pc 0000000000624454 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#03 pc 0000000000622340 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#04 pc 0000000000621814 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#05 pc 000000000062033c /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#06 pc 000000000064e678 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/lib/arm64/libunity.so

#07 pc 000000000004883c /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/oat/arm64/base.odex (art_jni_trampoline+124)

#08 pc 0000000000088fc4 /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/oat/arm64/base.odex (com.unity3d.player.UnityPlayer.resume+948)

#09 pc 0000000000089c1c /data/app/com.grumpyrhinogames.idlemastermind-atYXsde-gpBYoX2KKqZdTA==/oat/arm64/base.odex (com.unity3d.player.UnityPlayerActivity.onResume+76)

#10 pc 00000000003e3b60 /system/framework/arm64/boot-framework.oat (android.app.Instrumentation.callActivityOnResume+80)

#11 pc 00000000006c1afc /system/framework/arm64/boot-framework.oat (android.app.Activity.performResume+444)

#12 pc 00000000004dfdf0 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.performResumeActivity+640)

#13 pc 00000000004dd634 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.handleResumeActivity+276)

#14 pc 00000000006ddc90 /system/framework/arm64/boot-framework.oat (android.app.servertransaction.ResumeActivityItem.execute+128)

#15 pc 000000000040df24 /system/framework/arm64/boot-framework.oat (android.app.servertransaction.TransactionExecutor.executeLifecycleState+340)

#16 pc 000000000040e6e8 /system/framework/arm64/boot-framework.oat (android.app.servertransaction.TransactionExecutor.execute+776)

#17 pc 00000000004c3350 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread$H.handleMessage+496)

#18 pc 000000000074dfc4 /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+180)

#19 pc 0000000000751560 /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+1440)

#20 pc 00000000004d4b14 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.main+788)

#21 pc 00000000001375b8 /apex/com.android.runtime/lib64/libart.so (art_quick_invoke_static_stub+568)

#22 pc 000000000014600c /apex/com.android.runtime/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+276)

#23 pc 00000000004b1884 /apex/com.android.runtime/lib64/libart.so (art:anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art:anonymous namespace)::ArgArray*, art::JValue*, char const*)+104)

#24 pc 00000000004b3428 /apex/com.android.runtime/lib64/libart.so (art::InvokeMethod(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+1480)

#25 pc 000000000043e1c8 /apex/com.android.runtime/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*)+52)

#26 pc 00000000000c2c54 /system/framework/arm64/boot.oat (art_jni_trampoline+180)

#27 pc 00000000009c39f8 /system/framework/arm64/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+136)

#28 pc 00000000009cbfa4 /system/framework/arm64/boot-framework.oat (com.android.internal.os.ZygoteInit.main+3124)

#29 pc 00000000001375b8 /apex/com.android.runtime/lib64/libart.so (art_quick_invoke_static_stub+568)

#30 pc 000000000014600c /apex/com.android.runtime/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+276)

#31 pc 00000000004b1884 /apex/com.android.runtime/lib64/libart.so (art:anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art:anonymous namespace)::ArgArray*, art::JValue*, char const*)+104)

#32 pc 00000000004b1474 /apex/com.android.runtime/lib64/libart.so (art::InvokeWithVarArgs(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+408)

#33 pc 00000000003bbb9c /apex/com.android.runtime/lib64/libart.so (art::JNI::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+624)

#34 pc 00000000000ed9e4 /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+116)

#35 pc 00000000000f0b04 /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vector<android::String8> const&, bool)+792)

#36 pc 00000000000034f8 /system/bin/app_process64 (main+1192)

#37 pc 000000000007e898 /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)

Spoiler: Error Message 2

pid: 0, tid: 0 >>> com.grumpyrhinogames.idlemastermind <<< backtrace:

#00 pc 00000000001424fc /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#01 pc 00000000006244a0 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#02 pc 0000000000624454 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#03 pc 0000000000622340 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#04 pc 0000000000621808 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#05 pc 000000000062033c /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#06 pc 000000000064e6d0 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/lib/arm64/libunity.so

#07 pc 0000000000045758 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/oat/arm64/base.odex (art_jni_trampoline+152)

#08 pc 00000000000724d4 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/oat/arm64/base.odex (com.unity3d.player.UnityPlayer$e$1.handleMessage+1956)

#09 pc 0000000000733578 /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+136)

#10 pc 0000000000736b50 /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+1440)

#11 pc 0000000000072ef8 /data/app/com.grumpyrhinogames.idlemastermind-kVtZIMYn8sDsSfNr-GwXag==/oat/arm64/base.odex (com.unity3d.player.UnityPlayer$e.run+216)

#12 pc 0000000000136334 /apex/com.android.runtime/lib64/libart.so (art_quick_invoke_stub+548)

#13 pc 000000000014506c /apex/com.android.runtime/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+244)

#14 pc 00000000004a9668 /apex/com.android.runtime/lib64/libart.so (art:anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art:anonymous namespace)::ArgArray*, art::JValue*, char const*)+104)

#15 pc 00000000004aa6fc /apex/com.android.runtime/lib64/libart.so (art::InvokeVirtualOrInterfaceWithJValues(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, jvalue const*)+416)

#16 pc 00000000004ea494 /apex/com.android.runtime/lib64/libart.so (art::Thread::CreateCallback(void*)+1176)

#17 pc 00000000000e10a0 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+36)

#18 pc 0000000000083ab0 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64)

 

Code (CSharp):

1. void VFXSystemDescT<VFXTaskDesc>::Transfer<StreamedBinaryWrite>(StreamedBinaryWrite&)
2. glsl::ExtractDefineBlock(core::basic_string<char, core::StringStorageDefault<char> > const&, core::basic_string<char, core::StringStorageDefault<char> > const&, core::basic_string<char, core::StringStorageDefault<char> >*)
3. glsl::ExtractDefineBlock(core::basic_string<char, core::StringStorageDefault<char> > const&, core::basic_string<char, core::StringStorageDefault<char> > const&, core::basic_string<char, core::StringStorageDefault<char> >*)
4. RenderMultipleMeshes(RenderNodeQueue const&, RenderMultipleData const&, VertexInputMasks)
5. ProcessDynamicBatchGeometryJob(SharedGeometryJobData*, unsigned int)
6. void std::__ndk1::__sort<vector_map<int, InstancingBatcher::PropertyType, std::__ndk1::less<int>, stl_allocator<std::__ndk1::pair<int, InstancingBatcher::PropertyType>, (MemLabelIdentifier)1, 16> >::value_compare&, std::__ndk1::pair<int, InstancingBatcher::PropertyType>*>(std::__ndk1::pair<int, InstancingBatcher::PropertyType>*, std::__ndk1::pair<int, InstancingBatcher::PropertyType>*, vector_map<int, InstancingBatcher::PropertyType, std::__ndk1::less<int>, stl_allocator<std::__ndk1::pair<int, InstancingBatcher::PropertyType>, (MemLabelIdentifier)1, 16> >::value_compare&)
7. insphereexact(double*, double*, double*, double*, double*)
8. ??
9. AvatarBuilder::BuildAvatarConstantFromTransformHierarchy(Avatar*, GameObject const&, RuntimeBaseAllocator&)
10. AvatarMask::RemoveTransformPath(Transform&, bool)
11. TrailRenderer_CUSTOM_get_startColor_Injected(ScriptingBackendNativeObjectPtrOpaque*, ColorRGBAf&)
12. void NoiseModule::CalculateNoiseJob<1, true, true>(NoiseJobData*)
13. void LightProbes::Transfer<SafeBinaryRead>(SafeBinaryRead&)
14. OcclusionArea::VirtualRedirectTransfer(GenerateTypeTreeTransfer&)
15. void ApplyForceField<(ParticleSystemForceFieldShape)3>(ParticleSystemParticles&, unsigned int, unsigned int, math::affineX const&, math::affineX const&, ParticleSystemForceFieldParameters const&, float __vector(4) const&, MinMaxCurve const&)
16. ExportCoreBindingsNew()
17. ExportCoreBindingsNew()
18. LensFlare::VirtualRedirectTransfer(SafeBinaryRead&)
19. unsigned int std::__ndk1::__sort3<bool (*&)(UnityVRTrackedObjectInfo const&, UnityVRTrackedObjectInfo const&), UnityVRTrackedObjectInfo*>(UnityVRTrackedObjectInfo*, UnityVRTrackedObjectInfo*, UnityVRTrackedObjectInfo*, bool (*&)(UnityVRTrackedObjectInfo const&, UnityVRTrackedObjectInfo const&))
20. Rigidbody_CUSTOM_get_position_Injected(ScriptingBackendNativeObjectPtrOpaque*, Vector3f&)
21. void Light::Transfer<StreamedBinaryWrite>(StreamedBinaryWrite&)
22. VFXExpressionNoiseFunctions::Cellular::Generate2D(float __vector(2) const&)
23. VFXSpawnerSystem::Validate(VFXSystemDesc const&, dynamic_array<VFXCPUBuffer, 0u> const&)
24. GlslGpuProgramGLES::LoadFromBinaryShaderCache(unsigned int&, core::basic_string<char, core::StringStorageDefault<char> > const&, ShaderChannelMask&, char const*, int*, int*)
25. CompileFragmentShader(core::basic_string<char, core::StringStorageDefault<char> > const&, bool, bool)
26. Camera_Set_Custom_PropAllowDynamicResolution(ScriptingBackendNativeObjectPtrOpaque*, unsigned char)
27. InvalidatePropertySceneHandleBoundCurvesCallback(void*, void*, int)
28. physx::pvdsdk::PvdMarshalling<short, float>::marshalBlock(unsigned char const*, unsigned char*, unsigned int)
29. physx::NpShape::setFlagsInternal(physx::PxFlags<physx::PxShapeFlag::Enum, unsigned char>)
30. VFXExpressionNoiseFunctions::Cellular::Generate2D(float __vector(2) const&)
31. VFXSpawnerSystem::Validate(VFXSystemDesc const&, dynamic_array<VFXCPUBuffer, 0u> const&)
32. GlslGpuProgramGLES::LoadFromBinaryShaderCache(unsigned int&, core::basic_string<char, core::StringStorageDefault<char> > const&, ShaderChannelMask&, char const*, int*, int*)
33. GlslGpuProgramGLES::SwitchProgram(unsigned int)
34. ControllerFilterCallback::filter(physx::PxController const&, physx::PxController const&)
35. RegisterModule_HotReload
36. void Transfer_ManagedObject<JSONRead, false>(SerializationCommandArguments const&, RuntimeSerializationCommandInfo&)
37. ??
38. Scripting::UnityEngine::RenderTextureProxy::InitProxy()

So I've done addr2line (heh, didn't know that was a thing) and this is what's come out. So it looks like a shader issue if I'm reading that right?

 

We have a lot of similar crashes, with the latest 2019.2 or 2019.3. Nobody really cares. Some of the games has 0.70% crash rate, other crossed bad behaviour with 1.25% or so. Downloads are constantly drops. Very sad, that Unity Team doing nothing for this ;(

In our games we have AdMob (and Chartboost + Applovin mediation) and Unity Ads. Ads and ads plugins - all the latest versions. Unity 2019.3.14f + Api Level 29

Updated just yesterday, still no success, same crashes everywhere.

We tried to fix it with "backup prefs" solution (.xmls and androidmanifest), but this is does not worked.

http://i.imgur.com/T4OibdL.png

 

Hi Tomas, thanks very much for the reply. We followed the instructions on https://support.unity3d.com/hc/en-us/articles/115000292166-Symbolicate-Android-crash, but needed to use a different path to what's on there and used the wrong one.

We tried again using the following which I think is the correct symbol file.

Code (CSharp):

1. ./toolchains/aarch64-linux-android-4.9/prebuilt/darwin-x86_64/bin/aarch64-linux-android-addr2line -f -C -e /Applications/Unity/Hub/Editor/2019.3.13f1/PlaybackEngines/AndroidPlayer/Variations/il2cpp/Release/Symbols/arm64-v8a/libunity.sym.so    00000000001424fc  00000000006244a0  0000000000624454  0000000000622340  0000000000621808  000000000062033c  000000000064e678  000000000004e83c  00000000000a39b4  00000000000a469c  000000000044a930  000000000074b3cc  0000000000558540  0000000000555cf4  000000000076b460  000000000047cf04  000000000047d6c8  000000000053a670  00000000007e1104  00000000007e4770  000000000054c8d4  00000000001375b8  000000000014600c  00000000004b1718  00000000004b32bc  000000000043e05c  00000000000c9d34  0000000000a97268  0000000000a9fa24  00000000001375b8  000000000014600c  00000000004b1718  00000000004b1308  00000000003bba30  00000000000ee4dc  00000000000f15fc  00000000000034f8  000000000007e898  

This produces the following.

Code (CSharp):

1.  
2. void std::__ndk1::__tree_balance_after_insert<std::__ndk1::__tree_node_base<void*>*>(std::__ndk1::__tree_node_base<void*>*, std::__ndk1::__tree_node_base<void*>*)
3. ??:?
4. std::__ndk1::__tree<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__map_value_compare<int, std::__ndk1::__value_type<int, sigaction>, std::__ndk1::less<int>, true>, std::__ndk1::allocator<std::__ndk1::__value_type<int, sigaction> > >::__insert_node_at(std::__ndk1::__tree_end_node<std::__ndk1::__tree_node_base<void*>*>*, std::__ndk1::__tree_node_base<void*>*&, std::__ndk1::__tree_node_base<void*>*)
5. ??:?
6. std::__ndk1::pair<std::__ndk1::__tree_iterator<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__tree_node<std::__ndk1::__value_type<int, sigaction>, void*>*, long>, bool> std::__ndk1::__tree<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__map_value_compare<int, std::__ndk1::__value_type<int, sigaction>, std::__ndk1::less<int>, true>, std::__ndk1::allocator<std::__ndk1::__value_type<int, sigaction> > >::__emplace_unique_key_args<int, std::__ndk1::piecewise_construct_t const&, std::__ndk1::tuple<int const&>, std::__ndk1::tuple<> >(int const&, std::__ndk1::piecewise_construct_t const&, std::__ndk1::tuple<int const&>&&, std::__ndk1::tuple<>&&)
7. ??:?
8. NativeRuntimeException::chain_handler(int, sigaction&)
9. ??:?
10. NativeRuntimeException::install_signal_handlers()
11. ??:?
12. NativeRuntimeException::GetExceptionState()
13. ??:?
14. nativeRestartActivityIndicator(_JNIEnv*, _jobject*)
15. ??:?
16. ??
17. ??:0
18. ??
19. ??:0
20. ??
21. ??:0
22. Cubemap::VirtualRedirectTransfer(SafeBinaryRead&)
23. ??:?
24. vk::CommandBuffer::FlushBarriers(bool)
25. ??:?
26. TransformChangeDispatch::RemoveTransformHierarchy(TransformHierarchy&)
27. ??:?
28. dynamic_array<dynamic_array<StreamingTextureMipLevel, 0ul>, 0ul>::emplace_back()
29. ??:?
30. prcore::StretchRGB9e5Bilinear(prcore::InnerInfo const*)
31. ??:?
32. AmbientProbeBaker::CalculateAmbientFaceProcessor::operator()(Image&, int, Vector3f const&, Vector3f const&, Vector3f const&, bool)
33. ??:?
34. AmbientProbeBaker::CalculateAmbientFaceProcessor::operator()(Image&, int, Vector3f const&, Vector3f const&, Vector3f const&, bool)
35. ??:?
36. std::__ndk1::pair<core::pair<ShaderTagID, ShaderTagID, false>*, long> std::__ndk1::get_temporary_buffer<core::pair<ShaderTagID, ShaderTagID, false> >(long)
37. ??:?
38. FrustumCullReflectionProbesJob(ReflectionProbeCullJobData*, unsigned int)
39. ??:?
40. DeferredRenderLoopJob(GfxDeviceAsyncCommand::ArgScratch*, GfxDeviceAsyncCommand::Arg const*)
41. ??:?
42. ShaderLab::IntShader::ResolveFallback(ShaderLab::SerializedShader const&, Shader*, std::__ndk1::vector<PPtr<Shader>, std::__ndk1::allocator<PPtr<Shader> > >&, bool)
43. ??:?
44. AnimationState::UpdateFading(float)
45. ??:?
46. std::__ndk1::vector<AnimationClip::FloatCurve, stl_allocator<AnimationClip::FloatCurve, (MemLabelIdentifier)30, 16> >::__vallocate(unsigned long)
47. ??:?
48. void GrowableBuffer::WriteArrayType<Matrix4x4f>(Matrix4x4f const*, int, unsigned long)
49. ??:?
50. RenderingCommandBuffer::ExecuteCommandBufferWithState(ShaderPassContext&, RenderNodeQueue&, RenderingCommandBufferState*, unsigned int, ComputeQueueType) const
51. ??:?
52. DoDeCruncherJob(TextureUploadInstruction*)
53. ??:?
54. ??
55. ??:0
56. ClipperLib::Clipper::Clipper(int)
57. ??:?
58. AnchoredJoint2D::ConfigureDistance(b2Vec2 const&, b2Vec2 const&)
59. ??:?
60. AnimationState::UpdateFading(float)
61. ??:?
62. std::__ndk1::vector<AnimationClip::FloatCurve, stl_allocator<AnimationClip::FloatCurve, (MemLabelIdentifier)30, 16> >::__vallocate(unsigned long)
63. ??:?
64. void GrowableBuffer::WriteArrayType<Matrix4x4f>(Matrix4x4f const*, int, unsigned long)
65. ??:?
66. void GrowableBuffer::WriteValueType<RenderCommandSetGlobalTexture>(RenderCommandSetGlobalTexture const&, unsigned long)
67. ??:?
68. void std::__ndk1::__insertion_sort_3<std::__ndk1::__less<Hash128, Hash128>&, Hash128*>(Hash128*, Hash128*, std::__ndk1::__less<Hash128, Hash128>&)
69. ??:?
70. _GLOBAL__sub_I_Runtime_Graphics_9.cpp
71. ??:?
72. _GLOBAL__sub_I_Modules_Physics_2.cpp
73. ??:?
74. ??
75. ??:0
76. ??
77. ??:0
78.  

Does this look correct and does it mean anything to you if so?

 

This is the one.

Code (CSharp):

1. *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
2. pid: 0, tid: 0 >>> com.grumpyrhinogames.idlemastermind <<<
3.  
4. backtrace:
5.   #00  pc 00000000001424fc  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
6.   #01  pc 00000000006244a0  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
7.   #02  pc 0000000000624454  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
8.   #03  pc 0000000000622340  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
9.   #04  pc 0000000000621808  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
10.   #05  pc 000000000062033c  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
11.   #06  pc 000000000064e678  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/lib/arm64/libunity.so
12.   #07  pc 000000000005883c  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/oat/arm64/base.odex (art_jni_trampoline+124)
13.   #08  pc 00000000000d31d4  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/oat/arm64/base.odex (com.unity3d.player.UnityPlayer.resume+932)
14.   #09  pc 00000000000d3d2c  /data/app/com.grumpyrhinogames.idlemastermind-qsgtog0u09-7C6OGF0ODFg==/oat/arm64/base.odex (com.unity3d.player.UnityPlayerActivity.onResume+76)
15.   #10  pc 00000000003dad10  /system/framework/arm64/boot-framework.oat (android.app.Instrumentation.callActivityOnResume+80)
16.   #11  pc 00000000006a5a18  /system/framework/arm64/boot-framework.oat (android.app.Activity.performResume+360)
17.   #12  pc 00000000004d0318  /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.performResumeActivity+600)
18.   #13  pc 00000000004cdf5c  /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.handleResumeActivity+268)
19.   #14  pc 00000000006c3d20  /system/framework/arm64/boot-framework.oat (android.app.servertransaction.ResumeActivityItem.execute+128)
20.   #15  pc 0000000000403534  /system/framework/arm64/boot-framework.oat (android.app.servertransaction.TransactionExecutor.executeLifecycleState+340)
21.   #16  pc 0000000000403cf8  /system/framework/arm64/boot-framework.oat (android.app.servertransaction.TransactionExecutor.execute+776)
22.   #17  pc 00000000004b5070  /system/framework/arm64/boot-framework.oat (android.app.ActivityThread$H.handleMessage+496)
23.   #18  pc 00000000007335a4  /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+180)
24.   #19  pc 0000000000736b50  /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+1440)
25.   #20  pc 00000000004c5d24  /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.main+756)
26.   #21  pc 00000000001365b8  /apex/com.android.runtime/lib64/libart.so (art_quick_invoke_static_stub+568)
27.   #22  pc 000000000014508c  /apex/com.android.runtime/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+276)
28.   #23  pc 00000000004a9668  /apex/com.android.runtime/lib64/libart.so (art::(anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art::(anonymous namespace)::ArgArray*, art::JValue*, char const*)+104)
29.   #24  pc 00000000004ab090  /apex/com.android.runtime/lib64/libart.so (art::InvokeMethod(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+1476)
30.   #25  pc 0000000000437ab0  /apex/com.android.runtime/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*)+52)
31.   #26  pc 00000000000c2c34  /system/framework/arm64/boot.oat (art_jni_trampoline+180)
32.   #27  pc 00000000009a9988  /system/framework/arm64/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+136)
33.   #28  pc 00000000009b155c  /system/framework/arm64/boot-framework.oat (com.android.internal.os.ZygoteInit.main+2076)
34.   #29  pc 00000000001365b8  /apex/com.android.runtime/lib64/libart.so (art_quick_invoke_static_stub+568)
35.   #30  pc 000000000014508c  /apex/com.android.runtime/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+276)
36.   #31  pc 00000000004a9668  /apex/com.android.runtime/lib64/libart.so (art::(anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art::(anonymous namespace)::ArgArray*, art::JValue*, char const*)+104)
37.   #32  pc 00000000004a92d4  /apex/com.android.runtime/lib64/libart.so (art::InvokeWithVarArgs(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+408)
38.   #33  pc 00000000003b67c4  /apex/com.android.runtime/lib64/libart.so (art::JNI::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+628)
39.   #34  pc 00000000000be560  /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+116)
40.   #35  pc 00000000000c13e8  /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vector<android::String8> const&, bool)+780)
41.   #36  pc 00000000000034e0  /system/bin/app_process64 (main+1168)
42.   #37  pc 000000000007d780  /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)

 

Re:libunity. Are you saying here that everything beyond frame #06 is from before Unity is invoked, and so not relevant, or that it could be relevant but we can't see what it is? If it's from before unity is invoked and unity is being killed within the first lines, what could be causing it to crash so early?

Here's the second most common crash which I assume is connected.

Code (CSharp):

1. void std::__ndk1::__tree_balance_after_insert<std::__ndk1::__tree_node_base<void*>*>(std::__ndk1::__tree_node_base<void*>*, std::__ndk1::__tree_node_base<void*>*)
2. ??:?
3. std::__ndk1::__tree<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__map_value_compare<int, std::__ndk1::__value_type<int, sigaction>, std::__ndk1::less<int>, true>, std::__ndk1::allocator<std::__ndk1::__value_type<int, sigaction> > >::__insert_node_at(std::__ndk1::__tree_end_node<std::__ndk1::__tree_node_base<void*>*>*, std::__ndk1::__tree_node_base<void*>*&, std::__ndk1::__tree_node_base<void*>*)
4. ??:?
5. std::__ndk1::pair<std::__ndk1::__tree_iterator<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__tree_node<std::__ndk1::__value_type<int, sigaction>, void*>*, long>, bool> std::__ndk1::__tree<std::__ndk1::__value_type<int, sigaction>, std::__ndk1::__map_value_compare<int, std::__ndk1::__value_type<int, sigaction>, std::__ndk1::less<int>, true>, std::__ndk1::allocator<std::__ndk1::__value_type<int, sigaction> > >::__emplace_unique_key_args<int, std::__ndk1::piecewise_construct_t const&, std::__ndk1::tuple<int const&>, std::__ndk1::tuple<> >(int const&, std::__ndk1::piecewise_construct_t const&, std::__ndk1::tuple<int const&>&&, std::__ndk1::tuple<>&&)
6. ??:?
7. NativeRuntimeException::chain_handler(int, sigaction&)
8. ??:?
9. NativeRuntimeException::install_signal_handlers()
10. ??:?
11. NativeRuntimeException::GetExceptionState()
12. ??:?
13. nativeSetLaunchURL(_JNIEnv*, _jobject*, _jstring*)
14.  

 

They're all Android 10 devices, main culprits are Pixel 4 XL, Pixel 3, Pixel 2, Galaxy S9.

 

We're happy to try anything at this point!

 

Is this fix something we can try out? Or will it be coming out in a new version of Unity?

 

Anything you can share regarding the cause of the issue or a way to find a workaround?
Our crash rate also skyrocketted on our live version and mostly points at this stack.

 

Yes, we are also have unacceptable tons of crashes in several games built with Unity 2019.3. We are always stick with the latest API level 29, so I saw hope in your post. Yesterday our team have uploaded game built with the latest 2019.3 and API level 28 and I confirm that it does not help, same crashes. It does not make a sense.

Unity Technologies team, please do something about this, because the latest releases of Unity is not good for Android Developer, 2018.4, 2019.2, 2019.3 - have different problems, but they share unacceptable level of crashes.

FYI, few days ago Google just mailed a letter to all developers about incoming changes, so they won't accept API 28 soon, only 29 will be acceptable since August for a new apps, and since November for an updates.

 

We should raise verbosity level and update the game we are testing on, will let you know later.

 

Hi this error happened for me. I was using Co-routines to load images and assign to a image component in gameobject but when this request came, the gameobject was destroyed. So I suggest you to try to disable all coroutines and try if it crashes or add null checks.

 

Typical crash list on Google Play Statistics:
http://i.imgur.com/RfNPMY0.png

Even with full stacktrace enabled there is not much interesting inside:
http://i.imgur.com/FOIWN9y.png
http://i.imgur.com/U9MriLK.png

Typical crash list on Unity Cloud Diagnostics. The weird thing that we do not see what we can see in Google Play
http://i.imgur.com/93bikQ8.png

BAD BEHAVIOUR: http://i.imgur.com/0HHwaCD.png

 

Yep, to confirm we also get crashes when targeting API level 28 and 29, we've tried both over the last few weeks.

Our game is still in beta, so we may try disabling some of our plugins temporarily to see if that does anything, as I reckon the issue would be far more heavily reported if it was happening on every Android game built with 2019.3. So I figure it's some combination of plugin and 2019.3.

 

How can I get stacktraces for you? Anything is switched to "FULL" in Player Settings->Stacktraces.

Tomas, I have a good idea for you. Upload your own blank project to Google Play built with latest Unity and latest versions of Unity Ads and AdMob (better with mediations). And you will see what is up. Also you will see no stacktraces, but a bunch of crashes.

You always asking for test projects, stacktraces, additional info, etc, making everbody think that problem is on our side. But believe me, the first thing we do is checking if the problem is on our side. Our code is simple and clean, and I'm strictly doubt it can actually cause crashes like that. We have not changed code anyhow in most of the latest updates, but crashes raised significantly.

 

The best choice for now is to use 2018.4, overall project built with this has much less crashes then 2019.2 and 2019.3, but it still have a lot of issues with Unity Ads (a lot of Proxy errors). But all our projects is migrated to 2019.2 long time ago and now it's impossible to go backwards to 2018.4.

 

I have found it in Unity Cloud Diagnostics (before that i was looking wrong project).

http://i.imgur.com/UbFw3gN.png
http://i.imgur.com/kNVUAHr.png

this is how I can see stacktraces (2019.3)

 

I'm also now getting massive amount of crashes after I updated to the most recent unity.

This is terrible.

It happens on many devices, android 8, 8.1 and 9.




The only thing I changed on my game is that I removed other ad providers and left only Admob.

Error is the same as OP.

 

Interesting. One of the things we're going to try with our next update is actually removing AdMob from ours. There's a possibility that the crash rate rose once we added AdMob in (it's hard to tell as we added it shortly after launching beta, so hard to untangle whether it was AdMob or not).

We've also updated to 3.15f and are making some other changes to a couple of plugins. Will let you know if we see any changes.

 

I tried with the 3.12 and the errors remained.

I'll try 3.5 now.

 

We've upgraded to version 2019.3.15f1. We also took out AdMob from our mediation just to check it's not that, as from googling a few people with similar-ish looking crashes that were potentially caused by AdMob.

No luck on either, still getting the crashes on the newest version. Is there anything else that we can try? It's pretty much killing our game at this point. I'm considering downgrading the game to a previous version of Unity (I know this isn't supported, but I don't really know what else we can do).

 

theres nothing to do with admob. Its unity 2019. I have tried everything possible with no luck. About sending an apk, just upload any apk built with unity 2019 and you will see tons of crashes.

 

Correction: its unity with app bundles. The crashes do not happen with apks

 

@Tomas1856 I've noticed that as @Zeeppo-Games reported, the crashes are far more frequent when building with app bundles (by a factor at least 5 in my case), so for the time being I'm back to building an apk.

Is it likely that the above bug would have been an underlying cause of this also?

 

Oh great, good to know. I actually ended up downgrading to 2019.2.17f1 (the same as another project) and this has largely fixed the issue for us. We're still getting an occasional similar-looking crash but it's at a significantly lower volume (like 30 times lower).

Eventually we do want to move to LTS, but will hold off upgrading for a while, now that the crashes are stable.

 

Okay, I guess I'll wait for the fix to be released then compare results with apk vs app bundle builds again.

 

Is it possible to send an APK on google play console? I thought it only accept App Bundles.
Thanx

 

It's a fact, Bundles are A LOT worse than APK. There's several references to it in this very forum, here's an example: https://forum.unity.com/threads/nat...ativerestartactivityindicator-v.546271/page-3.
But now, people from Unity don't remeber it anymore or didn't read it. As I said before, they don't have a clue on what's is happening. Android builds from Unity are totally broken. Since 2018.
Maybe you should report a bug. Another one. To be forgetten like the other 50 bug reports without a fix about this issue.
Or send them a project. Because is "very hard" to reproduce it. Well, we have been very unlucky here then. Every app bundle we send from any game we have counts thousands of crashes as soon as they get released on the store. And, again, ONLY when downloaded from Play Store (App Bundles). You can't reproduce them locally.

 

Sorry if I'm being rude. This is making our business not viable. Our downloads have dropped dramatically because of so many crashes. The games rate dropped. And I spend more time trying to solve this, in vain, than actually working on our games.

 

There really is an issue! After 5 days with around 11k installs I have had 5 crashes in total for the apk build, and the exact same version of the game, built as an app bundle was getting in the region of 10-15 crashes a day, after the same period of time and similar amount of installs. In both cases the crashes are all signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) libunity.so.

In my case, I'm only referring to crashes for downloads through Google Play, and the crashes happen on many different devices, but not on any of the devices I have available for testing. (Although some of the reported crashes seem to be on the same devices as those that I have.)

I'll submit a bug report sometime over the weekend listing as many of the affected devices as I can and I'll post the bug report number here once I've got it.

 

Yes it seems so, it allowed me to revert to uploading an apk instead of an app bundle, it just gave a warning about size optimisation.

 

2019.4.3f1 seems to have fixed the SIGSEGV crash for me

 

Me too, I updated 2019.4.3f1 and now no more crash.

 

Unfortunately not the same for me! I upgraded project from Unity 2018.3.14f1 to 2019.4.3f1 and we're getting crashes ( crashes happened also in the previous version )...I'm building an APK, not App Bundle. We're near to pre-registration and beta version, I don't know what to do ( we're a small company and I'm the only client side developer ). I will provide a crash log and symbols.zip soon

 

Symbols.zip is too large to be uploaded, this is tombstone file generated on my test device, it's a Huawei p8 lite 2017...it's also happening on other devices like Honor 9, Xiaomi mi a2 lite and others...